Interpretive Supervisor
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Job Location:
Mount Vernon, OH - USA
Monthly Salary:
Not Disclosed
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
Interpretive Supervisor
Full-Time Non-Exempt
Funded through 2029
Position Overview:
The Education and Guest Services (EG&S) Division provides meaningful learning opportunities for Mount Vernons one million annual onsite visitors and students in classrooms around the country. Through a diverse portfolio of interpretive experiences engaging programs and online resources we expand each learners understanding of and appreciation for George Washington and the revolutionary world in which he lived.
The Interpretation Department provides access for guests to the history and expertise at George Washingtons Mount Vernon. With experts in interpretation this department can connect current scholarship to a wide range of visitors and groups utilizing both innovative and traditional techniques. The Department of History Interpretation offers Mansion Grounds VIP and Specialty tours and staffs the Tomb and African American Burial Ground. Interpretations are delivered using third-person methodologies. The Department consists of 5 full-time and approximately 75 part-time staff. This position is a funded position expected to last through 2029.
Full-Time Non-Exempt
Funded through 2029
Position Overview:
The Education and Guest Services (EG&S) Division provides meaningful learning opportunities for Mount Vernons one million annual onsite visitors and students in classrooms around the country. Through a diverse portfolio of interpretive experiences engaging programs and online resources we expand each learners understanding of and appreciation for George Washington and the revolutionary world in which he lived.
The Interpretation Department provides access for guests to the history and expertise at George Washingtons Mount Vernon. With experts in interpretation this department can connect current scholarship to a wide range of visitors and groups utilizing both innovative and traditional techniques. The Department of History Interpretation offers Mansion Grounds VIP and Specialty tours and staffs the Tomb and African American Burial Ground. Interpretations are delivered using third-person methodologies. The Department consists of 5 full-time and approximately 75 part-time staff. This position is a funded position expected to last through 2029.
Compensation:
$19.00/hour
Expected Hours:
40 hours/week to include rotating weekends
Essential Duties:
- Coordinate daily interpretive operations at the Mansion Washingtons Tomb and around the historic area in order to ensure high-quality learning opportunities in a safe and friendly environment. Actively observe daily interpretations and report any quality issues and inconsistencies to departmental leadership. Monitor interpreter attendance and give morning briefings to ensure proper information sharing. Distribute schedules make necessary adjustments and evaluate adherence to the schedule. Work closely with Guest Services personnel to minimize wait times at the Mansion. Respond to guest issues as needed. Keep managers informed of all abnormalities of daily operations and maintain strong channels of communication.
- Assist departmental leadership with maintaining a positive work environment encouraging morale and providing staff with the tools necessary to succeed. Participate in daily coaching as needed and provide managers with any relevant information about employee performance in a timely manner.
- Facilitate the daily opening closing and security of the Mansion and Tomb. Make certain that essential Mansion posts are staffed appropriately. Implement emergency procedures when necessary. Report any incidents and/or concerns related to the safety of our guests staff historic structures and collections to departmental leadership in a timely manner.
- Assist the Manager of History Interpretation with departmental planning and scheduling as needed.
- Research develop train coach and deliver programming on Religion Religious Freedom George Washingtons religious practices and beliefs and his role in establishing the precedent for religious freedom in the American Constitution.
- Perform History Interpreter duties when needed. Be a model for other interpreters.
Qualifications:
- Previous interpretive experience with a proven talent for performing formally and informally in a variety of settings and conditions is a prerequisite.
- Excellent interpersonal and communication skills are required.
- Must work well with a diverse audience and have a sincere interest in history.
- Must be responsible flexible punctual and able to work well under pressure.
- The ability to work creatively and effectively as a member of a team is mandatory
Work Environment:
This position involves working in both indoor museum settings and outdoor historic grounds. The role requires frequent interaction with visitors and groups in varying weather conditions. The noise level can fluctuate from quiet to moderate.
Physical Requirements:
This role requires extended periods of standing and walking including over uneven terrain. The employee may need to climb stairs or inclines and occasionally lift or carry materials weighing up to 25 pounds. Clear verbal communication and auditory ability are essential.
This position involves working in both indoor museum settings and outdoor historic grounds. The role requires frequent interaction with visitors and groups in varying weather conditions. The noise level can fluctuate from quiet to moderate.
Physical Requirements:
This role requires extended periods of standing and walking including over uneven terrain. The employee may need to climb stairs or inclines and occasionally lift or carry materials weighing up to 25 pounds. Clear verbal communication and auditory ability are essential.
Division-Wide Principles:The Education and Guest Services team comprises the Interpretation Historic Trades Guest Services and Learning total this group comprises more than 150 full- and part-time staff members who connect Mount Vernons mission to a variety of audiences through onsite and offsite programming as well as physical and digital projects.
- Exceed audience learning expectations and ensure a level of access in which everyone is welcome. Be friendly respectful engaging and flexible. Always remember that this visit may be their first and only.
- Encourage a meaningful appreciation of George Washington and the world in which he lived. Ensure that his legacies connect to the world our audiences live in today.
- Engage yourself in the mission of the Mount Vernon Ladies Association take responsibility for your continued development and commit to collaboration. Care for your colleagues and take pride in what we accomplish together.
- 403(b) Retirement plan with employer matching
- Employee recognition at 5 years of service
- Monthly employee events
- Employee referral program
- On-site Library
- Discount on Public Event Tickets
- Discount in the Mount Vernon Shops
- Discount at the Mount Vernon Inn and Food Court Pavilion
- Free Parking
- Health Vision and Dental insurance
- Short Term Disability Long Term Disability and Life Insurance
- Paid leave for Sick Time Vacation and Holidays
- Flexible spending account for medical care
Required Experience:
Manager
Key Skills
- Restaurant Experience
- Customer Service
- Hospitality Experience
- Management Experience
- Mediation Experience
- Guest Services
- Merchandising
- Experience with Children
- Leadership Experience
- Mentoring
- Supervising Experience
- Neonatal Ventilator
About Company
George Washington’s Mount Vernon is the historic home of George and Martha Washington, located 13 miles south of Washington, DC. Guests can see the historic mansion, stately rooms, and outbuildings preserved to the year 1799, the last year of George Washington’s life. Owned and operat ... View more
