Solution Architect PXE Strategy Realization Office
Share
Job Location:
Seattle, OR - USA
Monthly Salary:
Not Disclosed
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
At Qualtrics we create software the worlds best brands use to deliver exceptional frontline experiences build high-performing teams and design products people love. But we are more than a platformwe are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit determination and a disdain for conventionbut most of all it requires close-knit high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams youll be part of a nimble group thats empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together by passing the mic and iterating until the best solution comes to light. You wont have to look to find growth opportunitiesready or not theyll find you. From retail to government to healthcare were on a mission to bring humanity connection and empathy back to business. Join over 5000 people across the globe who think thats work worth doing.
Solution Architect
PXE Strategy Realization Office
Why We Have This Role
The Strategy Realization Office is looking for a new team member who will play a critical role in revolutionizing our systems and processes within the Product UX and Engineering (PXE) Organization at Qualtrics. Initially you will be responsible for defining and driving the technical cleanup of our Jira environment which requires a significant focus on reducing clutter and standardizing configurations and data. This role will then transition to designing and managing internal technical solutions that sit at the intersection of strategy and execution for future PXE transformation initiatives. As a bridge between business requirements and technical implementation you will ensure our internal systems are designed to meet our company goals and drive value through operational excellence.
How Youll Find Success
- You enjoy owning internal technical solutions to drive better business outcomes.
- You are a skilled generalist who thrives in fast-paced ambiguous environments with a high degree of curiosity and self-motivation.
- You can apply flexible methodologies to drive improvement efforts with a variety of stakeholders.
- You have strong written and verbal communication skills to effectively communicate complex ideas/concepts to stakeholders at all levels of the organization.
- You are comfortable facilitating workshops to co-create optimized systems.
- You are organized and enjoy juggling multiple priorities at once.
How Youll Grow
- You will influence core systems and processes that underpin the success of the PXE organization and Qualtrics.
- You will gain breadth of exposure and knowledge across many functions in a large Product UX and Engineering organization.
- You will have continuous exposure to senior leaders within the PXE organization.
Things Youll Do
- Own the programmatic implementation of the Jira clean-up initiative partnering with multiple teams for technical implementation which includes managing the reduction of outdated projects user groups and custom fields.
- Standardize issue type names and schemes to align with defined business processes retiring unused or redundant issue types to enforce a consistent taxonomy.
- Conduct a comprehensive audit to identify and recommend inactive or obsolete Jira projects and user groups for archiving or deletion.
- Identify unused or rarely used custom fields for archival/deletion and help establish a governance process for all future field creation.
- Support PXE-wide transformations with internal technical solutions and act at the transformation SME for integrations with PXEs Jira environment.
- Design end-to-end processes that leverage best practices and fully utilize system capabilities to achieve critical business outcomes.
- Collaborate closely with business stakeholders to understand their goals and translate them into detailed technical requirements for implementation.
- Manage projects in partnership with implementation teams to ensure the design is fully delivered managing risks milestones budget and timeline.
- Train employees on new tools systems and processes as needed.
What Were Looking For On Your Resume
- Bachelors Degree in Business Information Systems or a related field AND 9 years of work experience.
- 4 years working in a Product Tech and/or Engineering organization.
- Direct experience with Jira administration configuration and cleanup/migration efforts. Experience with Aha ServiceNow and Salesforce is a plus.
- Track record of managing complex business programs including implementing organization-wide improvements and optimization.
- Experience in effectively engaging consulting and informing stakeholders at all levels ensuring alignment and buy-in.
What You Should Know About This Team
- Newly formed team that is highly trusted by C-suite.
- Team of highly skilled business operations generalists and problem solvers.
- Collaborative creators with a keen ability to collaborate effectively.
- Expert communicators to key business stakeholders
Our Teams Favorite Perks and Benefits
- Experience Bonus: Qualtrics offers US employees an annual $1800 experience bonus to provide an experience they might not otherwise haveattend a sporting event or concert travel somewhere new or even support a nonprofit or infuse funds into a small business in your area.
- Learning and Development: All team members are encouraged to devote 10% of their time to personal learning and development.
- The satisfaction of empowering large networks through technology.
- The opportunity to work with a diverse range of influential brands.
- A role that encourages personal growth and initiative within a growing business area.
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week work where you want owning the integration of work and life. #hybrid
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other protected characteristic.
Applicants in the United States of America have rights under Federal Employment Laws:
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please let your Qualtrics contact/recruiter know.
Not finding a role thats the right fit for now Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events behind the scenes stories from the team interview tips hot jobs and more. No spam - we promise! Youll hear from us two times a month max with fresh totally tailored info - so be sure to stay connected as you explore your best role and company fit.
For full-time positions this pay range is for base per year; however base pay offered within this range may vary depending on location job-related knowledge education skills and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical dental vision life and disability 401(k) with match paid time off a wellness reimbursement mental health benefits and an experience bonus. For a detailed look at our benefits visitQualtrics US Benefits.
Washington State Annual Pay Transparency Range
$141000$202000 USD
Required Experience:
Staff IC
Key Skills
- Business Process
- VMware
- Cloud
- HTML5
- Windows
- Project managements
- AWS
- Infrastructure
- Web Services
- JQuery
- Java
- Computer Engineering
- Solutions design
- Technical Solutions
- Analytics
About Company
The Qualtrics Platform and our specialized AI uncovers insights, prioritizes actions, and empowers everyone to improve customer & employee experiences.
