Loss Prevention & Duty Manager

Rome - Italy

Monthly Salary: Not Disclosed

Posted on: 11 hours ago

Vacancies: 1 Vacancy

Job Summary

Description

W Rome Marriott International
Own the rules. Power the culture. Make it unforgettable.

Own the scene. Protect the energy. Keep the flow.

At W Rome every moment matters. Were searching for a Loss Prevention / Duty Manager who can protect the pulse of the hotel and elevate daily operations with confidence style and seamless coordination.

This isnt a backofhouse role its a frontandcenter leadership position that blends operational mastery with a sharp eye for safety a cool head under pressure and a passion for delivering whatever guests need whenever they need it.

Youll be the one who keeps everything moving from guest arrivals to lastminute challenges from security protocols to empowering Talent across Front Office Housekeeping F&B and more.

If youre all about connection control and commanding the experience step into the spotlight.

The Role Elevated For Duty Manager & Security Excellence

Own the Daily Beat (DUTY MANAGER FOCUS)

Be the goto leader who ensures the hotel runs smoothly across all departments.
Jump into operations wherever needed clearing bottlenecks reshaping flow and supporting Talent with handson guidance.
Be present on the floors: lobby F&B corridors Whatever/Whenever guest floors you run the show.
Resolve guest challenges with speed empathy and the signature W attitude.
Coordinate with FO HSK and F&B leaders to keep the vibe high and the service tight.
Stand in as the key decision-maker during your shift keeping the experience on point at all times.

Protect the Playground (LOSS PREVENTION FOCUS)

Patrol the hotel to keep guests Talent and spaces safe stylish and fully functional.
Lead investigations manage incidents and complete flawless documentation.
Maintain compliance with W brand standards and local regulations ( Law 81/08).
Train Talent on safety culture and emergency readiness.
Build connections with local authorities and external partners.
Keep equipment systems and safety tools ready for anything.

Leadership W Style

Inspire confidence: Talent looks to you for stability clarity and direction.
Motivate with attitude: authentic present and in control never stiff.
Spot what others miss and act before others react.
Celebrate wins and keep the team connected.
Support performance evaluations coaching and Talent development.

Guest Experience Always Up Front

Stand where guests are lobby restaurant public spaces leading with presence.
Turn issues into opportunities tension into connection challenges into wow moments.
Be the main link between guests and internal teams during your shift.
Support VIP escorts special events and high-profile arrivals.

What You Bring

A solid hospitality experience in hotel or cruise ships operations with 5+ years in senior role.
Understanding of Italian safety regulations (. 81/08)
Bold leadership and emotional intelligence
Ability to stay cool stylish and sharp under pressure
Clear communication and polished interpersonal skills
Tech-savvy enough to manage reports and systems with ease

What is in the package

Competitive salary with Company bonus structure and yearly merit increase program.
Free Internal Gym
Uniform laundry
Dedicate hotel rates for Marriott International - 30 brands and over 9.600 properties around the World.

Why Youll Love This Role

Because its more than a job its where operational leadership meets lifestyle hospitality.
Where youre not just maintaining safety or running shifts youre curating the entire W experience.

At W youre part of a global movement that breaks rules redefines luxury and keeps the energy alive.

Ready to own the moment

Bring your edge. Bring your leadership. Bring your spark.
Join us and help protect and power the W Rome experience.

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.

#LI-PZ1

Required Experience:

Manager

DescriptionW Rome Marriott InternationalOwn the rules. Power the culture. Make it unforgettable.Own the scene. Protect the energy. Keep the flow.At W Rome every moment matters. Were searching for a Loss Prevention / Duty Manager who can protect the pulse of the hotel and elevate daily operations wi...