Strategic Accounts Manager

Who We ArePrice Electronics()a division of Price Industries believes that Excellence matters and continuous innovation offers benefits for everyone involved. This is why we invest in our modern cutting-edge manufacturing facility in Winnipeg Manitoba Canada. We have produced high quality high reliability electronic assemblies for multiple markets for over 25 years. Consider joining us as we continue to innovate and You Can ExpectHealth and Dental - Employees and their families enjoy paid benefits covering an extensive list of medical and dental expenses and and Family Assistance Program (EFAP) - You and your family will have free access to consultation and support for your mental emotional and financial well-beingPocketPills You and your family will have free access to Canadas first Digital Pharmacy PocketPills enables you to call text or email the pharmacy care team from wherever you are. You will enjoy free delivery of your prescriptions and vitamins straight to your and Disability - You will be provided with life insurance in a multiple of your salary with an option to purchase additional Matching Program - Invest in your future with each pay cheque through our Defined Contribution Pension Plan and we will match your contribution (up to 3% of your salary).Gym Subsidy Program - Employees are eligible for a gym membership reimbursement of up to $300 per year this includes Fitness related part of our Goals Rewards Improvement and Teamwork program qualifying teams can enjoy a monthly and Professional Development - We are committed to helping you reach your potential through training and Involvement - Generously supporting health charities youth and education opportunities is our passion and youre invited to be a part of convenient Price Café offers free Tea and Accounts ManagerPosition OverviewThe Account Manager is responsible for managing and growing key customer relationships for Price Electronics contract manufacturing business. This role focuses on building strong trust-based partnerships with customers while ensuring operational excellence in forecasting supply chain coordination and execution of customer agreements. The Account Manager serves as the primary point of contact for assigned accounts driving profitable sales growth maintaining high customer satisfaction and ensuring that business processes are efficient accurate and aligned with customer ResponsibilitiesCustomer Relationship & Business Growth Serve as the primary business contact for assigned accounts ensuring exceptional customer service and satisfaction. Conduct Quarterly Business Reviews (QBRs) with key customers to review performance address issues identify new opportunities and strengthen partnerships. Drive sales and gross profit growth by identifying upsell cross-sell and new program opportunities within existing accounts. Act as the customer advocate within Price Electronics ensuring that their expectations are met while balancing the companys business & Forecast Management Work with customers to obtain accurate sales forecasts and ensure timely communication to internal operations planning and supply chain teams. Ensure blanket purchase orders (POs) and forecasts are properly consumed and reconciled to avoid shortages or overstocking. Track forecast accuracy and collaborate with customers to continuously improve forecast Agreements & Process Compliance Develop negotiate and implement customer agreements ensuring terms and conditions are clearly defined and consistently followed. Monitor agreement adherence (pricing delivery schedules quality expectations liability terms) and take proactive action to resolve issues. Establish clear communication protocols with customers to ensure transparency and Chain & End-of-Life (EOL) Coordination Work closely with supply chain and engineering teams to identify and communicate end-of-life (EOL) and obsolescence risks to customers. Partner with customers to define last-time buy strategies replacement part selection and risk mitigation plans. Coordinate with suppliers and internal teams to ensure continuity of supply for ongoing Service & Quality Focus Ensure all customer requirements are accurately captured documented and communicated internally. Collaborate with quality and operations teams to address customer concerns corrective actions and continuous improvement initiatives. Monitor and report on key account performance metrics including on-time delivery quality and service levels. Implement and maintain process discipline to ensure consistency accuracy and reliability in all account management & SkillsEducation & Experience: Bachelors degree in business Engineering or related field (or equivalent experience). 5 years of account management sales or customer success experience in electronics manufacturing (EMS/PCBA) or related industry preferred. Proven ability to manage complex accounts with long sales cycles and technical & Competencies: Strong relationship-building and communication skills with the ability to influence at all levels. Solid understanding of electronics manufacturing processes supply chain and forecasting best practices. Analytical skills to interpret forecasts pricing models and profitability metrics. Proficiency in CRM tools ERP/MRP systems and Microsoft Office Suite. Highly organized with strong attention to detail and process discipline. Problem-solving mindset with ability to anticipate issues and drive proactive MetricsSuccess in this role will be measured by: Customer satisfaction scores and retention. Sales growth and gross profit improvement within assigned accounts. Forecast accuracy and alignment with consumption. On-time delivery quality and service performance. Effective execution of customer agreements and compliance with terms. Timely and accurate communication of EOL and supply chain Industries Limited hires on the basis of merit and is strongly committed to equity and diversity. We welcome applications from all qualified candidates including all genders Indigenous peoples persons with disabilities members of visible minorities individuals of diverse gender and sexual orientation and all groups protected by the Human Rights are happy to provide reasonable accommodation throughout the selection process and while working at Price. If you require support applying online because you are a person with a disability please contact us We appreciate the interest shown by all applicants however only those being considered for an interview will be contacted.#priceelectronics