Service Advisor
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Job Location:
Orlando, FL - USA
Yearly Salary:
$ 75000 - 110000
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Central Florida Lincoln is seeking a full-time Service Advisor to join our Team. We are looking for a customer-focused and organized Service Advisor to join our service this role youll act as the liaison between our customers and service technicians ensuring an exceptional experience from drop-off to pick-up. The ideal candidate is a strong communicator solution-oriented and thrives in a fast-paced dealership environment.
Benefits
- Pay:$75000.00 - $110000.00 per year
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Responsibilities include but are not limited to:
- Greet every customer that enters our facility with hospitality and respect.
- Track the status of your customers repair orders during the day keeping the customer updated.
- Present the best solution to properly repair our customers vehicle in a way that is easy for them to understand.
- Manage the stores workflow in an effective and efficient manner
- Consistently and effectively sell our services without jeopardizing honesty and integrity.
- Always maintain a positive attitude and team atmosphere
- Communicate on the phone in a clear professional manner
- Build long-term relationships between the store yourself and the customer
- Directs coordinates and participates in performing customer service activities
- Shuttle customers as needed.
- Be a liaison between the service manager parts personnel technicians and warranty administration.
- Ensure that all repairs are performed to proper specifications.
- Work together as a team and assist other employees as needed.
- Other duties as assigned.
- Strive to meet managements metrics for sales per repair order total gross profit repair orders per day and customer satisfaction scores
Job Requirements:
- Minimum of 3 years experience in a service advisor role strongly preferred.
- Proven track record of CSI and sales history preferably with a luxury dealership preferred.
- Excellent verbal and math skills. These skills may be tested and evaluated.
- Ability to be insured to operate a motor vehicle.
Central Florida Lincoln is an Equal Opportunity Employer. We do not discriminate based on race color religion sex age national origin disability veteran status marital status sexual orientation or gender identity. We are committed to a diverse and inclusive workplace for all team members.
Required Experience:
Unclear Seniority
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
Are you passionate about the automotive industry and providing top-notch customer service? We’re looking for an experienced Mobile Service Advisor to represent ...
