Subaru Love Encore Delivery SpecialistCustomer Agent

Gaithersburg, MD - USA

Yearly Salary: USD 50000 - 60000

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Hiring Immediately Subaru Love Encore Delivery Specialist/Customer Agent. Full training and benefits

The Subaru Delivery Specialist is responsible for delivering comprehensive product information and a superior customer experience before during and after the sales process. We are currently seeking a unique individual that understands and can relay complex technology to customers and enjoys doing it. The individual we seek will be technically savvy and possess exceptional customer handling skills.

Responsibilities Include:

Provide an outstanding customer experience in each customer interaction that drives loyalty to the retailer and Subaru.
Engage customers to return to the retailer for a Love-Encore redelivery and perform a customer focused explanation of sophisticated systems for customer understanding and satisfaction.
Provide a comprehensive and detailed Subaru delivery explaining all Subaru manuals brochures and literature.
Provide and offer comprehensive product information throughout the sales process to customers.
Support the Sales Consultant with customer questions regarding product features and benefits.
Locate and collect technical Subaru information and make it available as a resource for the entire retailer staff.
Be able to meet and greet and interact with customers effectively.
Fully explain Subaru features applications and benefits.
Follow-up with Subaru customers after the sale and all deliveries to ensure the customer is satisfied to positively impact customer loyalty.
Strong computer and phone skills.
Acquire and maintain knowledge on all Subaru vehicles and technology.
Attend and graduate from the Subaru Star Academy (Boot Camp).
Attain Subaru Delivery Specialist Certification.
Study and understand Subaru competitors and the Subaru advantages over each.
Achieve customer satisfaction targets as assigned by management.
Uphold high ethical standards and maintain a professional appearance at all times.

Pays $50K to $60K Yearly

Benefits:

Generous compensation based on experience
EMPLOYEE-OWNED! FREE SHARES YOU CANT FIND ANYWHERE ELSE IN THE INDUSTRY!
Benefits available Health Dental 401k Paid Time Off
Positive and family friendly atmosphere.
Employee Purchase programs
Paid training and advancement opportunities

Fitzgerald Auto Mall is an EEO employer.

Salary Description

$50000 to $60000 / year

Required Experience:

Hiring Immediately Subaru Love Encore Delivery Specialist/Customer Agent. Full training and benefitsThe Subaru Delivery Specialist is responsible for delivering comprehensive product information and a superior customer experience before during and after the sales process. We are currently seeking a ...

Hiring Immediately Subaru Love Encore Delivery Specialist/Customer Agent. Full training and benefits

Responsibilities Include:

Provide an outstanding customer experience in each customer interaction that drives loyalty to the retailer and Subaru.
Engage customers to return to the retailer for a Love-Encore redelivery and perform a customer focused explanation of sophisticated systems for customer understanding and satisfaction.
Provide a comprehensive and detailed Subaru delivery explaining all Subaru manuals brochures and literature.
Provide and offer comprehensive product information throughout the sales process to customers.
Support the Sales Consultant with customer questions regarding product features and benefits.
Locate and collect technical Subaru information and make it available as a resource for the entire retailer staff.
Be able to meet and greet and interact with customers effectively.
Fully explain Subaru features applications and benefits.
Follow-up with Subaru customers after the sale and all deliveries to ensure the customer is satisfied to positively impact customer loyalty.
Strong computer and phone skills.
Acquire and maintain knowledge on all Subaru vehicles and technology.
Attend and graduate from the Subaru Star Academy (Boot Camp).
Attain Subaru Delivery Specialist Certification.
Study and understand Subaru competitors and the Subaru advantages over each.
Achieve customer satisfaction targets as assigned by management.
Uphold high ethical standards and maintain a professional appearance at all times.

Pays $50K to $60K Yearly

Benefits: