Who we are:
Johnson Controls Indonesia has been recognized as a Great Place To Work! This achievement reflects our commitment to fostering a positive inclusive and dynamic work environment where every team member can thrive. Find out more here:
you will do it:
Post-sales support
- Respond to escalated technical inquiries that are sent by local technical support team
- Carry out necessary remote site investigation by request
- Responsible for seeking/developing resolutions to solve escalated issues
- Report/escalate potential product issues to the global engineering team.
- Take charge of managing the process of problem-solving.
- Manage local lab and carry out required tests to support NPI by working with product managers
Training support
- Maintain technical communications with local technical support team
- Collect training demand and plan training schedules by working with sales leaders
- Coordinate with the learning team to deliver standard courses
- Provide feedback and help learning team to improve standard courses
- Develop and conduct customized training courses locally
What we look for:
- Bachelor or Masters Degree from reputable university majoring in Electrical Mechanical Applied Science Industrial Engineering Business Administration or equivalent.
- More than 5 years of relevant experience in the filed area
- Team player is essential having experience of leading a team at site is a must.
- English proficiencies (reading writing conversation) are essential.
- Excel Word and Project are essential.
- Need to travel around Indonesia.
- Require interaction with clients consultants and sub-contractors etc.
- Need to work odd hours as and when required whenever the work need to be done on time
#LI-AA3
Required Experience:
IC
Who we are:Johnson Controls Indonesia has been recognized as a Great Place To Work! This achievement reflects our commitment to fostering a positive inclusive and dynamic work environment where every team member can thrive. Find out more here: you will do it:Post-sales support Respond to escalated t...
Who we are:
Johnson Controls Indonesia has been recognized as a Great Place To Work! This achievement reflects our commitment to fostering a positive inclusive and dynamic work environment where every team member can thrive. Find out more here:
you will do it:
Post-sales support
- Respond to escalated technical inquiries that are sent by local technical support team
- Carry out necessary remote site investigation by request
- Responsible for seeking/developing resolutions to solve escalated issues
- Report/escalate potential product issues to the global engineering team.
- Take charge of managing the process of problem-solving.
- Manage local lab and carry out required tests to support NPI by working with product managers
Training support
- Maintain technical communications with local technical support team
- Collect training demand and plan training schedules by working with sales leaders
- Coordinate with the learning team to deliver standard courses
- Provide feedback and help learning team to improve standard courses
- Develop and conduct customized training courses locally
What we look for:
- Bachelor or Masters Degree from reputable university majoring in Electrical Mechanical Applied Science Industrial Engineering Business Administration or equivalent.
- More than 5 years of relevant experience in the filed area
- Team player is essential having experience of leading a team at site is a must.
- English proficiencies (reading writing conversation) are essential.
- Excel Word and Project are essential.
- Need to travel around Indonesia.
- Require interaction with clients consultants and sub-contractors etc.
- Need to work odd hours as and when required whenever the work need to be done on time
#LI-AA3
Required Experience:
IC
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