Manager, Learning & Talent Development

Join Our Mission at the Calgary Drop-In CentreAt the Calgary Drop-In and Rehab Centre (the DI) were looking for passionate community-minded people who know that kindness can change youre helping guests find housing supporting their recovery journey or keeping our operations running strong your work here truly matters. Every role at the DI is about creating possibilities for others and for We AreThe Calgary Drop-In and Rehab Centre (the DI) is a low-barrier housing-focused organization serving some of Calgarys most vulnerable community believe everyone deserves dignity safety and the opportunity to thrive. Every day our team meets people where theyre at offering basic needs compassion and connection while helping them move toward stable permanent work is guided by the principles of housing first trauma-informed care harm reduction and recovery-oriented practice. But above all were guided by people their stories their strengths and their you join the DI youre joining a team built on respect collaboration and OpportunityPosition Title: Manager Learning & Talent DevelopmentReports To: Director People & CultureEmployment Type: Full-time PermanentSchedule: 5 days on/2 days off Monday to FridayLocation: 1 Dermot Baldwin Way SE Calgary AlbertaAbout the DepartmentThe Learning & Development team fosters a culture of learning by championing training programs that enhance employee skills leadership capabilities and organizational effectiveness by delivering innovative solutions to meet diverse needs from frontline training to leadership Youll DoEvery role at the DI makes a this position you will:Drive program success through the creation and implementation of an innovative learning and talent development strategy in collaboration with the Director of People & excellence through the continuous evolution of the learning journey from progressive curriculum design to engaging content creation and impactful learning by leading compelling training sessions from essential core programs to engaging new-hire onboarding and empower team and subject matter experts to deliver exceptional learning programs by providing clarity confidence and LMS to create a seamless learning ecosystem integrating content course setup and user support for superior with the Director of People & Culture to drive forward a DE&I strategy that shapes an inclusive learning & development projects forward with precision ensuring strategic alignment on-time delivery and ensuring effective a leader youll cultivate a thriving learning culture by delivering programs that spark curiosity and build confidence providing experiences that You BringWe know that great people come from all kinds of backgrounds. You dont have to check every single box! If youre passionate about helping others and share our values we want to hear from -HavesFive (5) years experience in facilitating designing developing and executing learner-centric solutions that meet the needs of learners as well as organizational understanding of adult learning principles and instructional design methods (ADDIE Kirkpatrick etc.)Advanced proficiency with MS office Suite LMS platforms and e-learning tools (Articulate Storyline Rise or equivalent).Strong facilitation experience and presentation skills demonstrated by an ability to deliver subject matter to a diverse to provide a satisfactory vulnerable sector clearance communication skills (interpersonal written and verbal with a focus on plain language).Demonstrated ability to work independently and manage multiple to HavesBachelors degree in a field such as Education Human Resources Instructional Design Business or related field is preferred. A CTDP CPHR designation or a change management certificate Experience leading a teamExperience with First Aid NVCI Trauma Informed Care Naloxone or other safety/wellness at the DIWorking at the Calgary Drop-In Centre (the DI) means being part of meaningful human-centered work that can sometimes involve complex and emotionally charged situations. You may encounter individuals experiencing crisis distress or strong emotions and situations that require calm quick thinking and compassion under know this work can be intense and we also know its deeply impactful. Thats why we prioritize staff wellbeing through training peer and supervisory support debriefing opportunities and a strong culture of teamwork. Our environment calls for resilience and steadiness but it also offers the reward of seeing real change and connection every day. Some roles may also involve occasional exposure to medical distress or bodily fluids and safety protocols and resources are always in place to support & BenefitsWe believe in taking care of our people so they can take care of others. Our total rewards package includes: Living wage compensation the DI is proud to be an Alberta Living Wage Employer Comprehensive health and dental benefits Employer-matching RRSP program Paid vacation sick and wellness days Employee & Family Assistance Program (Homewood EFAP) Life and AD&D insurance Ongoing training and professional development opportunitiesBenefits typically begin on the first of the month following your start date and our P&C team will ensure you have clear information and support from day Youll Love Working HereJoining the DI means joining a community that believes in people and their capacity resilience and worth. Youll have the chance to: Make a tangible difference in peoples lives every single day Work with a team that values respect compassion and authenticity Collaborate with dedicated professionals and community partners Be part of an organization that encourages growth wellbeing and innovationYoull play a key role in supporting an integrated person-centered approach that promotes wellbeing dignity and connection for every individual we serve. At the Calgary Drop-In Centre (the DI) our team members help create safe inclusive and trauma-informed spaces where people can access the support they need to move toward stability and every interaction youll contribute to high-quality compassionate service that reflects the shared mission vision and values of the & AccessibilityAt the Calgary Drop-In Centre (the DI) we believe inclusion compassion and respect make us stronger as an organization and as a community. We are an equal opportunity employer committed to building a workplace that reflects the diversity of the people we serve. If you require accommodation during the hiring process please contact and well be happy to support to ApplyIf this opportunity sounds like the right fit wed love to meet apply with your resume and cover letter at you have questions or would like to learn more about working at the DI please visit our website here.