Now Hiring: Top BDC Representative Nielsen Ford of Sussex
Join a winning Forddealership that thrives on volume urgency and elite customer experience.
If you know how to turn internet leads and phone calls into appointments that show and vehicles that sell we want you here.
Were searching for a high-level BDC professional who understands the Ford shopper:
- Truck buyers who want answers fast.
- Payment-focused internet buyers who wont wait.
This is a role for someone who can communicate value build excitement and drive traffic to the showroom.
Your Mission
- Convert fresh leads into same-day appointments
- Sell the dealership inventory availability and urgency
- Warm-up cold leads and unsold showroom traffic
- Support big-ticket vehicles
- Help customers buy from us instead of the dealer 20 minutes away
PerformanceKPIs We Expect
- 80100 outbound calls per day
- 60 texts per day
- 40 emails per day
- Under 10-minute average response time on fresh leads
- 5060% appointment set rate from engaged leads
- 55% appointment show rate
- Clear CRM notes on 100% of interactions
OurBDC isnt measured by effort we measure appointments that show and deals that close.
You Are
- Competitive confident and professional
- Strong phone voice and effective communicator
- Organized and accountable in the CRM
- Comfortable with volume follow-up and persistence
- Automotive BDC or call center experience preferred
- Bilingual is a plus
We Offer
- Base pay aggressive bonuses
- Monthly incentives tied to appointment-show and sold units
- Management support that drives execution
- A culture built for growth not excuses
- PTO and a career path into sales or management
- Medical dental and vision insurance
- Life insurance
- 401K retirement account
- Free college opportunity with Strayer University!
This is NOT
- A place to hide behind low activity
- A job for people who avoid follow-up
- Slow-moving teams that wait for customers to walk in
This IS
- A high-volumedealership
- A daily opportunity pipeline
- A chance to earn real money based on performance
Required Experience:
IC
Now Hiring: Top BDC Representative Nielsen Ford of SussexJoin a winning Forddealership that thrives on volume urgency and elite customer experience.If you know how to turn internet leads and phone calls into appointments that show and vehicles that sell we want you here.Were searching for a high-le...
Now Hiring: Top BDC Representative Nielsen Ford of Sussex
Join a winning Forddealership that thrives on volume urgency and elite customer experience.
If you know how to turn internet leads and phone calls into appointments that show and vehicles that sell we want you here.
Were searching for a high-level BDC professional who understands the Ford shopper:
- Truck buyers who want answers fast.
- Payment-focused internet buyers who wont wait.
This is a role for someone who can communicate value build excitement and drive traffic to the showroom.
Your Mission
- Convert fresh leads into same-day appointments
- Sell the dealership inventory availability and urgency
- Warm-up cold leads and unsold showroom traffic
- Support big-ticket vehicles
- Help customers buy from us instead of the dealer 20 minutes away
PerformanceKPIs We Expect
- 80100 outbound calls per day
- 60 texts per day
- 40 emails per day
- Under 10-minute average response time on fresh leads
- 5060% appointment set rate from engaged leads
- 55% appointment show rate
- Clear CRM notes on 100% of interactions
OurBDC isnt measured by effort we measure appointments that show and deals that close.
You Are
- Competitive confident and professional
- Strong phone voice and effective communicator
- Organized and accountable in the CRM
- Comfortable with volume follow-up and persistence
- Automotive BDC or call center experience preferred
- Bilingual is a plus
We Offer
- Base pay aggressive bonuses
- Monthly incentives tied to appointment-show and sold units
- Management support that drives execution
- A culture built for growth not excuses
- PTO and a career path into sales or management
- Medical dental and vision insurance
- Life insurance
- 401K retirement account
- Free college opportunity with Strayer University!
This is NOT
- A place to hide behind low activity
- A job for people who avoid follow-up
- Slow-moving teams that wait for customers to walk in
This IS
- A high-volumedealership
- A daily opportunity pipeline
- A chance to earn real money based on performance
Required Experience:
IC
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