Analyste des comptes clients – Région Mexique Accounts Receivable Analyst – Mexico Region
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Job Location:
Monthly Salary:
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
About Us
SharkNinja is a global product design and technology company with a diversified portfolio of 5-star rated lifestyle solutions that positively impact peoples lives in homes around the world. the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories driving significant growth and market share gains. Headquartered in Needham Massachusetts with more than 3600 associates the companys products are sold at key retailers online and offline and through distributors around the world.
Aperçu du poste :
Lanalyste des comptes clients pour la région du Mexique relèvera du/de la gestionnaire comptes clients/crédit et fera partie intégrante de léquipe Finance du back-office. Il/elle sera responsable de lensemble du cycle des comptes clients incluant lintégration des nouveaux clients la gestion des litiges et des réclamations les activités de recouvrement les rapprochements et les procédures de fin de mois.
Tâches et responsabilités :
Assurer le suivi des recouvrements et maintenir lintégrité du portefeuille des comptes clients du Mexique.
Identifier et résoudre les litiges de paiement et les écarts pour les clients basés au Mexique dans des délais appropriés.
Gérer un volume élevé de rétrofacturations et de déductions provenant de clients mexicains.
Analyser et proposer des améliorations aux systèmes et aux processus avec un fort accent sur lexcellence opérationnelle.
Collaborer et interagir avec les départements internes (Ventes et Opérations) lors de la validation des déductions.
Créer et gérer les notes de crédit et les preuves de paiement en assurant leur soumission adéquate et leur conformité aux réglementations du SAT mexicain.
Surveiller quotidiennement les portails clients afin dassurer lexactitude de tous les documents téléversés.
Assurer lintégration des nouveaux clients au Mexique et maintenir une relation solide grâce à une communication claire et un soutien efficace auprès des équipes des comptes fournisseurs et de gestion des déductions.
Offrir un service à la clientèle de grande qualité aux clients internes et externes.
Compétences et qualités requises :
Maîtrise de lespagnol essentielle puisque la communication avec les clients basés au Mexique est quotidienne.
Capacité à prioriser et à gérer un volume élevé de travail.
Expérience avec les réglementations du SAT mexicain et les portails gouvernementaux.
Excellentes aptitudes en communication et en négociation.
Solides compétences organisationnelles capacité à effectuer plusieurs tâches simultanément et à respecter les échéanciers.
Capacité à recueillir et analyser des données à compiler des informations pertinentes et à préparer des rapports.
Excellentes compétences informatiques notamment avec les logiciels Microsoft (recherches V formules etc.).
Aptitude à établir et maintenir des relations durables avec les autres départements et les partenaires daffaires clés.
Souci constant de lexcellence du service à la clientèle.
Solides compétences analytiques souci du détail et orientation vers les résultats.
Autonomie au travail tout en excellant dans un environnement déquipe.
Formation et expérience :
DEC ou DEP en comptabilité ou en finance.
Expérience avec de grands détaillants (un atout).
Minimum de 2 ans dexpérience dans un poste similaire.
La maîtrise du français et de langlais est requise.
Position Overview:
The Accounts Receivable Analyst for the Mexico region will report to the AR/Credit Manager and will be an integral part of the back-office Finance team. This role is responsible for the complete accounts receivable lifecycle including onboarding dispute and claim management collections reconciliations and month-end procedures.
Duties and Responsibilities:
Follow up on collections and maintain the integrity of the Mexico accounts receivable portfolio.
Identify and resolve payment disputes and discrepancies for Mexico-based customers in a timely manner.
Manage a high volume of customer chargebacks and deductions originating from Mexico-based customers.
Analyze and identify system and process improvements with a strong focus on operational excellence.
Collaborate and interact with internal departments (Sales and Operations) during the validation of deductions.
Create and manage credit notes and proofs of payment ensuring proper submission and compliance with Mexico SAT regulations.
Monitor customer portals daily to ensure the accuracy of all uploaded documents.
Onboard new customers in Mexico and maintain strong relationships through clear communication and support with accounts payable and deduction management teams.
Provide excellent customer service to both internal and external customers.
Attributes and Skills:
Fluency in Spanish is required as daily communication with Mexico-based customers is essential.
Ability to prioritize and manage a large volume of work.
Experience with Mexico SAT regulations and government portals.
Strong communication and negotiation skills.
Strong organizational skills with the ability to multitask and meet deadlines.
Ability to gather and analyze data compile relevant information and prepare reports.
Strong computer skills particularly with Microsoft software (VLOOKUPs formulas etc.).
Ability to build and maintain strong relationships with internal teams and key business partners.
Strong customer service orientation.
Strong analytical skills detail-oriented and results-driven.
Ability to work autonomously while thriving in a team environment.
Education and Experience:
DEC or DEP in Accounting or Finance.
Experience working with major retailers is an asset.
Minimum of 2 years experience in a similar role.
Fluency in both French and English is required.
Salary and Other Compensation: The annual salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market skills education experience and other qualifications of the successful candidate.
The Company offers the following benefits for this position subject to applicable eligibility requirements: medical insurance dental insurance vision insurance RRSP retirement plan with matching employee stock purchase program life insurance AD&D short-term disability insurance long-term disability insurance generous paid time off company holidays free clinical mental health support EAP tuition reimbursement wellness reimbursement product discounts referral bonus program and more.
Pay Range
$61740 - $75460 CAD
Our Culture
At SharkNinja we dont just raise the barwe push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible push boundaries and deliver results that others only dream of. If you thrive on breaking out of your swim lane youll be right at home.
What We Offer
We offer competitive health insurance retirement plans paid time off employee stock purchase options wellness programs SharkNinja product discounts and more.We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining whats possible. When you join youre not just part of a companyyoure part of an outrageously extraordinary community. Together we wont just launch productswell disrupt entire markets.
At SharkNinja Diversity Equity and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinjas innovation every day. We support ALL associates in bringing their authentic selves to work making an impact and having the opportunity for career acceleration. With help from our leadership associates and our community we aim to have equity be a key component of the SharkNinja DNA.
Learn more about us:
Life At SharkNinja
Outrageously Extraordinary
SharkNinja Candidate Privacy Notice
For candidates based in all regions please refer to this Candidate Privacy Notice.
For candidates based in China please refer to this Candidate Privacy Notice.
For candidates based in Vietnam please refer to this Candidate Privacy Notice.
We do not discriminate on the basis of race religion color national origin sex gender gender expression sexual orientation age marital status veteran status disability or any other class protected by legislation and local law. SharkNinja will consider reasonable accommodations consistent with legislation and local law. If you require a reasonable accommodation to participate in the job application or interview process please contact SharkNinja People & Culture at
Required Experience:
IC
Key Skills
- Journal Entry
- Customer Service
- Collection effort
- A/R Management
- Past due Account
- General Ledger Accounting
- Accounting
- Excel
- Payroll
- Financial statement
- Collection procedures
- Customer Account
- Delinquents Account
- Direct Reports
- Timely collections
About Company
SharkNinja, Inc. (NYSE: SN) is a global product design and technology company positively impacting people’s lives in homes around the world.
