(Senior) Manager Marketing Planning and Operations

Company:

Oliver Wyman

Description:

About the role:

We are looking for an experienced planning and operations manager to join our global Marketing team.
This manager-level role will serve as the connective tissue leading day-to-day team operations budgetoversight and continuous learning and process improvement.

You will advance our goal of an AI-empowered digitally enabled marketing ecosystem partnering across global Marketing Finance ITS and regional teams to drive operational excellence and measurable impact.

This position does not havedirect line reports but requires strong matrix leadership stakeholder influence and ownership ofprogram delivery across a globally distributed team.

Oliver Wyman is seeking a (Senior) Manager - Marketing Planning and Operations to join our global Marketing team in London Milan or Berlin.

Please Note: Oliver Wyman/MMC operates a hybrid working policy and we will require the successful candidate to work from the office at least 60% of the time.

What you will be doing...

Strategic Planning and Reporting

• Own planning resource allocation and the establishment of processes to ensure the globalMarketing functions efficiency and alignment with business priorities; support annual planningcadences and dependencies throughout the year across channels and regions

• Maintain quarterly roadmaps with clear priorities owners and timelines

• Track and reconcile spend against plans; maintain POs accruals vendor overview andspendtoplan trackers; flag variances and risks early for leadership

• Guide the management of the Marketing budget ensuring resources are allocated effectivelyand aligned with strategic priorities

• Cultivate strong relationships across the global regional and functional teams and externalpartners to align strategies share insights and capture synergies that enhance businessoutcomes

Operations

• Ensures proactive and efficient management of function-wide processes ensuring timelinessand high-quality execution

• Identify and implement opportunities to build new capabilities and processes that enhance theteams ability to deliver against its mission

• Coordinate and continuously improve structured knowledge-sharing assessing needs anddesigning a program that fosters continuous learning across the team

• Maintains function-wide internal documentation and resource hubs

• You will lead cross-functional workstreams and mentor junior colleagues through dotted-lineand project-based relationships and will be expected to influence outcomes via governanceprocess design and stakeholder engagement

This role will suit someone with:

• Minimum 7 years of experience in project management or marketing operations withexperience working in a professional services firm agency or other fast-moving matrixed globalorganization

• 2 years delivering crossfunctional programs or managing major operational processes;evidence of leading projects and influencing without direct reports

• Experience with budget management and vendor oversight required delivering high-quality strategic insights and impactful contributions to key projects aligned with the functionsobjectives

Your skills and attributes:

• Strategic team player who loves to solve problems with a bias for action and processimprovement

• Strong financial acumen and data literacy

• Highly organized excellent communication and stakeholdermanagement skills; confidentserving as the central intake POC and translating ambiguity into clear plans

• Analytical and datadriven mindset; growth mindset and enthusiasm for AIassisted workflowsthat enhance productivity and performance

• Strong command of project management tools; advanced proficiency in Microsoft Office Suiteespecially PowerPoint and Excel

• Basic familiarity with the marketing tech stack across CMS CRM analytics and collaborationplatforms is desirable

Oliver Wyman a business of Marsh McLennan (NYSE: MMC) is a management consulting firm combining deep industry knowledge with specialized expertise to help clients optimize their business improve operations and accelerate performance. Marsh McLennan is a global leader in risk strategy and people advising clients in 130 countries across four businesses: Marsh Guy Carpenter Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90000 colleagues Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information visit or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background civil partnership status disability ethnic origin family duties gender orientation or expression gender reassignment marital status nationality parental status personal or social status political affiliation race religion and beliefs sex/gender sexual orientation or expression skin color or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments please contact us at

Marsh McLennan is committed to hybrid work which includes the flexibility of working remotely and the collaboration connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.