Product Repair Manager, GCS Philippines Cebu

Cebu - Philippines

Monthly Salary: Not Disclosed

Posted on: 13 hours ago

Vacancies: 1 Vacancy

Job Summary

Our Purpose
TERADYNE where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supportedto innovate and learn something new every day.

We cultivate a culture of inclusion for all employees that respects their individual strengths views and experiences. We believe that our differences enable us to be a better team one that makes better decisions drives innovation and delivers better business results.

Opportunity Overview
Manage a repair business unit a key role in making strategic decisions directly impacting the service organizations profitability and ensuring customer satisfaction. Below are the duties and responsibilities:

Oversee the performance and effectiveness of repair business units/operations in alignment with company goals.
Verify that targets set by the repair management team are both ambitious and achievable.
Lead shortterm and longterm company initiatives and strategies at both sitewide and organizational levels.
Build and develop a highperforming team while supporting individual growth.
Champion organizational and strategic initiatives.
Promote innovation and continuous improvement across repair operations.
Review midquarter and quarterly business performance for each repair business unit.
Plan and execute resource requirements to ensure operational efficiency and customer satisfaction.
Ensure costeffective operations that support the companys profitability objectives.
Review requests for asset purchases that support operational needs and customer delivery.
Provide justification and secure approval from senior leadership for investments and resource additions.
Respond to customer and internal field team concerns as the thirdlevel escalation point.
Address and resolve customer issues thoroughly and promptly.
Strengthen collaboration between repair operations and support teams.

All About You
We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If youre ready to join us in this mission take a closer look at the minimum criteria for the position.

Bachelors degree in Engineering (preferably ECE or IE).
At least 5 years of experience in a leadership role
Experience managing operations in manufacturing or service environments.
Strong skills in planning decisionmaking monitoring rootcause analysis and problemsolving.
Proven capability in team development empowerment and performance management.
Selfdriven with a solid grounding in professional principles and values.
Excellent written and verbal communication skills.
Proficiency with Microsoft Office tool.
We are only considering candidates local to position location and are unable to provide relocation for this position.
This position is not eligible for visa sponsorship.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin sex gender gender expression sexual orientation age marital status veteran status or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform crucial job functions and to receive other benefits and privileges of employment.

Required Experience:

Manager

Our Purpose TERADYNE where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supportedto innovate and learn something new every day.We cultivate a culture of inclusion for all employees...

Oversee the performance and effectiveness of repair business units/operations in alignment with company goals.
Verify that targets set by the repair management team are both ambitious and achievable.
Lead shortterm and longterm company initiatives and strategies at both sitewide and organizational levels.
Build and develop a highperforming team while supporting individual growth.
Champion organizational and strategic initiatives.
Promote innovation and continuous improvement across repair operations.
Review midquarter and quarterly business performance for each repair business unit.
Plan and execute resource requirements to ensure operational efficiency and customer satisfaction.
Ensure costeffective operations that support the companys profitability objectives.
Review requests for asset purchases that support operational needs and customer delivery.
Provide justification and secure approval from senior leadership for investments and resource additions.
Respond to customer and internal field team concerns as the thirdlevel escalation point.
Address and resolve customer issues thoroughly and promptly.
Strengthen collaboration between repair operations and support teams.

Bachelors degree in Engineering (preferably ECE or IE).
At least 5 years of experience in a leadership role
Experience managing operations in manufacturing or service environments.
Strong skills in planning decisionmaking monitoring rootcause analysis and problemsolving.
Proven capability in team development empowerment and performance management.
Selfdriven with a solid grounding in professional principles and values.
Excellent written and verbal communication skills.
Proficiency with Microsoft Office tool.
We are only considering candidates local to position location and are unable to provide relocation for this position.
This position is not eligible for visa sponsorship.

Required Experience:

Manager

Key Skills

Time Management
Data Analytics
Analytical
Agile
Requirement Gathering
Strategic thinking
Visio
Communication
Problem Solving
Market Research
UML
Cross Functional Teams

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About Company

Teradyne

Teradyne offers cutting-edge technological solutions for modern problems through innovation expertise. Stay connected with Teradyne’s offerings. Learn more.

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