Police Dispatcher

Houston, MS - USA

Monthly Salary: Not Disclosed

Posted on: 15 hours ago

Vacancies: 1 Vacancy

Job Summary

Description

About Rice:

Boasting a 300-acre tree-lined campus in Houston Texas Rice University is ranked among the nations top 20 universities by U.S. News & World Report. Rice has a 6-to-1 undergraduate student-to-faculty ratio and a residential college system which supports students intellectually emotionally and culturally through social events intramural sports student plays lectures series courses and student government. Developing close-knit diverse college communities is a strong campus tradition which is why Rice is highly ranked for best quality of life and best value among private universities.

Rice is also a wonderful place to work. Rice faculty staff and students share values that are essential to our success as a healthy community. Those values guide our decisions and behaviors and shape Rices culture. They come through in the way we treat each other and the welcome we extend to our visitors. These values can be recalled simply by our name RICE Responsibility Integrity Community and Excellence.

Position Summary

The police dispatcher is charged with and responsible for the radio dispatching of police and emergency medical services (EMS) personnel and the telephone requirement of the department. Aside from the main goal of officer safety the police dispatcher is the first contact point between the department and the community we serve. Any and all requests for assistance are routed through the Police Departments Dispatch Office and all police dispatchers are tasked with the responsibility of assisting these people in a polite and timely fashion.

Working location: Police Annex Building working hour expectations: weekend nights holidays work schedules are set and there will be casual overtime.

Requirements

HS Diploma or equivalent
Two years of any type of Dispatching related experience
- In lieu of the experience requirement additional related education above and beyond what is required on an equivalent year for year basis may be substituted
Licenses / Certifications: Telecommunications certification from Texas Commission on Law Enforcement (TCOLE) must be acquired within one year from date of hire
Skills
- Good interpersonal skills
- Good speaking skills
- Must have a pleasant personality and cooperative attitude
- Must be able to handle heavy telephone and walk-in traffic
- Must be able to handle stressful or hostile environment due to nature of negative contacts generated by traffic parking police actions etc.
- Basic computer and printing skills

Essential Functions

Receives incoming telephone or alarm system calls regarding emergency and non-emergency police and fire service emergency ambulance service information and after-hours calls for departments
Questions callers to determine their locations and the nature of their problems to determine type of response needed
Records details of calls dispatches and messages
Determines response requirements and relative priorities of situations and dispatch units
Enters updates and retrieves information from networks and computerized data systems regarding such things as wanted persons stolen property vehicle registration and stolen vehicles
Maintains files of information relating to emergency calls
Performs all other duties as assigned

Preferences

Preferred education: Some college coursework
Experience:
- Dispatch experience
- Experience in data entry and using computers
Skills:
- Able to type 40 words per minute with no more than three errors
- Working Conditions:
- Must be available to work weekends evenings and holidays

Rice University HR Benefits: Mission and Values:Mission and Values Rice University

Rice University is committed to ensuring Equal Employment Opportunity and welcoming the fullness of diversity into our candidate pools. Rice considers qualified applicants for employment without regard to race color religion age sex sexual orientation gender identity national or ethnic origin genetic information disability or protected veteran status. Rice also provides reasonable accommodations to qualified persons with disabilities. If an applicant requires a reasonable accommodation for any part of the application or hiring process please get in touch with Rice Universitys Human Resources Office via email at for support.

If you have any additional questions please email us at. Thank you for your interest in employment with Rice University.

DescriptionAbout Rice:Boasting a 300-acre tree-lined campus in Houston Texas Rice University is ranked among the nations top 20 universities by U.S. News & World Report. Rice has a 6-to-1 undergraduate student-to-faculty ratio and a residential college system which supports students intellectually e...