CSC Trainer
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Job Location:
Nottingham - UK
Monthly Salary:
Not Disclosed
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
Contract: 5-month FTC
Location: Nottingham (Support Office)
Closing date: 21/01/26
Recruitment Partner: Daniel White
What youll be doing
We have an exciting new opportunity to join our CSC Training Team.
You will need to be able to demonstrate all round knowledge and core Boots values being confident in what you do. You will be providing the best training and support to your colleagues to drive great quality high-performance and efficiencies.
You will be reporting to the Training Managers keeping them informed of any issues. You will be interacting with key stakeholders Workforce Management Team Leaders Operational Managers.
Key responsibilities
- Delivery of end-to-end training program to New Join population and up-skilling of existing advisor population
- Liaise with other trainers Team Leaders and leadership when necessary
- Continually review delegate performance and learning ensuring any coaching requirement is identified and additional support given
- Review and maintain all records keeping them relevant and fit for purpose
- To feedback Training outcomes to delegates and take responsibility for updating Team Leaders on the progress of delegates learning journey identifying any risks to the business
- To assess delegates progress by various means of assessment and provide feedback using advisor progress documents
- To provide delegates and Team leaders with accurate and constructive feedback progress and development areas
- Deliver additional one to one and group sessions to meet the delegates needs
- Any other reasonable activities as directed by the Training Manager or Graduation Manager
What youll need to have (our must-haves)
- You will be enthusiastic and passionate about the field of training and development
- Capable of presenting with the ability to motivate learners
- Ability to deliver feedback in an appropriate manner and record evidence of learners journey
- Subject Matter Expert in all areas of Boots Customer Services
It would be great if you also have
- Coaching experience
- A team-player approach to effectively support the training team especially during busy periods
Rewards designed for you:
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including option to buy additional holiday discounted gym membership life assurance activity passes and much more.
- Access to free 24/7 counselling and support through TELUS Health our Employee Assistance Programme.
Theres lots more in our benefits and discounts MyBoosts - there to give you that little lift in your everyday. Find out more at Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third-party sites are not endorsed by Boots and may not be accurate.
About The Boots Group
The Boots Group is a trusted leader in healthcare pharmacy and retail operating across 11 countries - including the UK Ireland Thailand and Mexico. The Boots Group brands - including Boots Boots Opticians No7 Beauty Company Farmacias Benavides and Alliance Healthcare - are trusted and well recognised healthcare and beauty businesses serving millions of customers and patients every day in communities around the world. We are proud to be an equal opportunity employer passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
Whats next
If you apply our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process we are happy to provide reasonable adjustments to help you to be at your best.
This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service) PVG (Protection of Vulnerable groups) or an Access NI Check.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
We hope to hear from you soon.
Be brilliant with Boots.
Keywords
CSC Trainer
Required Experience:
IC
Key Skills
- Performance Testing
- Organizational skills
- Classroom Experience
- Learning Technology
- Instructional Design
- Customer Support
- IT Service Management
- LMS
- Software Testing
- Training & Development
- Adobe Captivate
- Public Speaking
About Company
We’re always looking for people who care; people who go the extra mile to change things for the better for our customers, patients and team members. Whether you're looking for a particular opportunity, or maybe you’re not too sure which role you’ll want to apply for – you’ve come to t ... View more
