Sales Operations Lead, Strategic Accounts Business Ops

Are you passionate about solving complex business problems diving into data providing actionable insights to drive key business mechanisms throughout an organization The AWSI Strategic Accounts Sales Operations team is seeking an experienced Sales Operations Lead to partner with our account management teams in Strategic Accounts segment to define land and execute against our strategic priorities.

This leader will be part of the strategic accounts sales operations team and partner with Sales Leadership and other cross-functional teams to develop standard metrics to measure productivity and success of programs automate and optimize operational processes drive AI adoption with the latest technology and invent new ways of diving deep with data to uncover actionable insights that help us serve our internal and external customers. They will be responsible for looking around corners and measuring the performance of the organization supplying their sales leadership with relevant and timely insights on the health of their business and will effectively manage the operating cadence for the team.

The successful candidate has excellent business and sales acumen strong program/change management communication collaboration skills deep analytics experience passion for adopting new technology including AI and a demonstrated ability to both execute and influence. They must be willing to roll up their sleeves dive deep to lean be comfortable working within ambiguity and have a passion for driving operational excellence.

In this role you will develop unique insights that drive dynamic decision making set high standards and utilize leading technology to enable Sales productivity. You will be an excellent communicator working across the organization to build strong relationships and will be able to effectively tie insights to business strategy and results. You will be a proactive problem-solver looking around corners to identify prioritize and execute opportunities for process or data improvement.

This is an exciting opportunity to join a high visibility organization where youll become a trusted advisor for the Sales leaders and make a meaningful impact on managing the operational aspects of the business.


Key job responsibilities
As Sales Operations Lead your role is critical and highly visible across the organization. Your key responsibilities include but are not limited to:
Participate to the definition of the goals drive programs tooling and dashboards to meet the rapid growth of the business and achieve attainment of strategic objectives
Track and report all key performance indicators goals efficiency and trend analyses during monthly business reviews
Lead strategic planning and annual planning activities for account teams
Develop management dashboards and reports that are actionable and automated
Drive process improvement and change management lead and deliver training
Create and manage the operating cadence for account teams
Prepare ad hoc analysis & participate on projects as needed
Analyze data and trends to make informed recommendations to managers and drive change
Define requirements for specific tooling to support processes and optimize their day to day work
Collaborate with other operations managers to identify and implement best practices.
Ensure consistent and efficient execution of all functions by working closely with internal business partners and stakeholders to drive adoption and implementation of global standards processes and programs.


About the team
We manage everything operational for the Strategic Accounts organization. We enable effective business management cadences and provide actionable business insights for our teams to serve Strategic Accounts customers. We are the trusted advisors and operational experts to execute strategy and improve productivity of our teams.

About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.

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Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
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- 10 years of Microsoft Excel experience
- Bachelors degree or equivalent
- Experience developing and implementing systems/tools utilized for CRM variable compensation revenue reporting forecasting Salesforce automation etc.
- Experience defining refining and implementing sales processes procedures and policies or equivalent

- Experience using Salesforce (or other CRM tool) or BI tools
- Experience presenting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at CA Mountain View - 147300.00 - 199300.00 USD annually
USA WA Seattle - 133900.00 - 181200.00 USD annually