Convention Center Event Manager
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Job Location:
Las Vegas, NV - USA
Monthly Salary:
Not Disclosed
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Title:Convention CenterEvent Manager
Reports to:Director of Corporate Events
Location: Las Vegas USA
Overview
We are seeking an enthusiastic customer-focused Convention Center Event Manager to oversee our mobility rental services at the Las Vegas Convention Center (LVCC). This individual will act as our primary on-the-ground representative ensuring smooth daily operations during major conventions and events.
This is an ideal role for someone with a strong background in customer service logistics and event coordination who thrives in a fast-paced and physically demanding environment. Please note this is a temporary role for up to 9 months with a potential for extension.
What That Actually Involves
- Lead Onsite Operations:
- Manage all aspects of Scootarounds mobility rental booth and services during events at LVCC.
- Ensure the booth is set up cleanly professionally and ready before the show starts.
- Serve as the primary point of contact for guests and temporary support staff.
- Customer Service Excellence:
- Deliver exceptional service to guests requiring mobility assistance.
- Resolve any customer concerns or rental issues with professionalism and care.
- Staff Management:
- Hire schedule and supervise temporary 1099 contractors as needed for larger events.
- Provide direction and ensure adherence to service standards.
- Liaison and Coordination:
- Act as the main liaison between Scootaround and LVCC stakeholders including the onsite FedEx office and event organizers.
- Attend pre-convention meetings and ensure that Scootaround services are represented and understood.
- Flexibility & Physical Presence:
- Be physically active throughout the large convention center space during show hours.
- Adapt to a non-traditional schedule that includes early mornings late evenings weekends and multi-day events.
Additional Operational Responsibilities
- Perform weekly inventory checks for equipment booth supplies and other necessary items.
- Make regular visits and check-ins at the facility.
- Attend event planning meetings to promote services including Fleet and Onsite Rentals.
- Plan regular check-ins with FedEx Office teams to strengthen the partnership.
- Ensure all scooters are cleaned charged and inspected before use.
- Process rental transactions using the Rent A Ride platform.
What You Will Need
- Experience:
- 2 years in customer service hospitality event coordination or similar.
- Experience supervising staff or contractors is a strong asset.
- Skills & Attributes:
- Excellent communication and organizational skills.
- Professional appearance and demeanor.
- Ability to work independently and adapt to high-demand environments.
- Proficient with MS Office (Excel Outlook OneDrive).
- Physical Demands:
- Must be able to walk long distances and stand for extended periods.
- Comfortable moving and handling mobility devices (scooters wheelchairs etc.)
- Ability to lift/move equipment (up to 50lbs) with appropriate support if needed.
- Schedule & Availability:
- Must have a flexible schedule with availability during key conventions and trade shows including weekends.
Additional Information
- Full time Salaried
- Temporary role for up to 9 months with a potential for extension
- Flexible schedule during weekdays and weekends
- Excellent benefits package
- Fun flexible team-oriented environment
Essential Job Functions and Physical Requirements
- Physical Requirements:
- Ability to lift carry push and pull up to 50 pounds independently or with appropriate support if needed
- Ability to walk long distances and/or stand for extended periods.
- Ability to frequently bend kneel crouch or reach to perform routine or business-related tasks.
- Communication & Collaboration Requirements:
- Active participation in virtual or in-person meetings is an essential function of this role. The employee must be able to frequently engage in scheduled video calls presentations and team discussions using various video conferencing platforms.
- Ability to communicate effectively in English both verbally and in writing.
- Ability to manage multiple tasks and shifting priorities with attention to detail and responsiveness.
- Ability to work independently while also collaborating in a team environment.
- Onsite/RemoteWork Requirements:
- Must have access to a reliable internet connection and maintain a professional distraction-free remote work environment when working remotely
- Must maintain a professional distraction-free work environment when working at the convention center.
- Must be available to work flexible hours including weekends during key conventions and trade shows unless otherwise approved by management.
- Must be able to work in a fast-paced environment
- Technology Use:
- Ability to operate a computer phone and standard office equipment for extended periods.
- Proficiency or willingness to learn digital platforms for communication documentation and task management.
- Attendance and Time Commitment:
- Regular predictable attendance is required
- Timely responsiveness and presence during scheduled meetings and operational check-ins are expected.
- Occasional flexibility to assist with any urgent operational needs
Who We Are
Scootaround is North Americas leading mobility enhancement company. We rent repair and service scooters wheelchairs walkers oxygen and all other types of personal mobility equipment in over 2500 locations across North America and recently moved to directly selling mobility equipment through our online store and call center. Since 1997 Scootaround has been a proven innovator in developing solutions for travelers requiring personal mobility equipment. Today Scootaround is the only company in the world uniquely positioned to accommodate a growing demographic utilizing these services worldwide.
WHILL Inc. is the parent company for Scootaround worldwide. WHILL was founded in 2012 in Japan to build a platform for short-distance mobility. Providing people with access to an innovative and well-designed personal mobility solution that can be used comfortability whenever needed. The company came together to redefine the perception of mobility devices through design and innovation. From personal mobility devices to fleet management and autonomous solutions WHILL is at the forefront of personal Transportation.
E-Verify Participation:
Scootaround Inc. participates in E-Verify to confirm the identity and employment eligibility of all new hires. Candidates must provide documentation to establish identity and legal authorization to work in the United States.
Equal Opportunity Employer:
Scootaround Inc. is an equal opportunity employer and prohibits discrimination or harassment based on race color religion sex national origin age disability or any other protected status in accordance with applicable law.
How to Apply
If you thrive on helping people think about choosing a rewarding career where you will havethe opportunity to connect with people in challenging situations. We thank all applicantsbut only those selected for an interview will be contacted
Required Experience:
Manager
Key Skills
- Marketing
- Catering
- Organizational skills
- Hospitality Experience
- Management Experience
- HubSpot
- Event Planning
- Events Management
- Project Management
- Event Marketing
- Leadership Experience
- negotiation
About Company
Inspired by those with mobility limitations, we offer innovative mobility solutions that empower you. Explore our electric wheelchairs and mobility scooters.
