KYC Senior Analyst

We are NeoPollard Interactive. Digitally born player-focused and proudly powering the most profitable iLottery programs in North America through our interactive games powerful gaming systems and comprehensive suite of player services.

We are innovative. From inception innovation has been the core of NPi. As one of the first iLottery platform providers in North America we laid the groundwork helping pioneer the introduction and successful launch of some of the first iLottery programs in the U.S. We deliver innovative solutions and cutting-edge technology to our partners with an industry-proven track record of revenue growth.

We are one-of-a-kind. The only Lottery supplier in North America exclusively focused on iLottery. We have one central focus; creating the most intuitive and fun iLottery experiences for players. Our sole focus drives our innovation and success in the iLottery space.

We are industry experts.Serving the largest share of U.S. Lotteries that currently sell online with a track record of powering iLottery success through our state-of-the-art technology top-performing game content and innovative and comprehensive iLottery services.

We are NPi. Join us.

WHAT YOU WILL DO

We are seeking a highly organized and quality-driven KYC Senior Analyst to manage the KYC function across our regulated iGaming operations in the U.S. and Canada. Youll lead a team of analysts responsible for identity verification EDD and PEP/sanctions screening ensuring compliance with regulatory requirements and internal risk policies.

RESPONSIBILITIES

Lead and mentor a team of KYC Analysts ensuring timely and accurate completion of onboarding and verification tasks.

Oversee operational KYC workflows queues and backlogs while maintaining SLA adherence and data quality.

Act as a subject matter expert on KYC/EDD regulatory requirements in the U.S. and Canada (e.g. FINTRAC BSA FINCEN).

Handle escalated reviews and provide guidance on complex verification or risk classification cases.

Monitor PEP and sanctions screening results and ensure proper documentation and resolution.

Collaborate with AML Fraud and Product teams to ensure a seamless customer journey and risk-aligned identity framework.

Support regulatory audits and contribute to KYC policy documentation and updates.

Other duties as assigned.

WHAT YOU WILL BRING

3 years of experience in KYC onboarding or customer due diligence within iGaming fintech or financial services.

1 years in a team leader or supervisory capacity.

CAMS or similar AML certification is plus but not mandatory.

Strong understanding of identity verification tools and regional documentation requirements.

Familiarity with AML/KYC regulations across North America.

Excellent attention to detail problem-solving skills and a quality-first mindset.

Excellent organizational communication and leadership skills.

The ability to escalate as necessary for confirmation of solutions or other options as needed.

Consistently practice strong organizational communication project management negotiation and problem-solving skills.

The ability to stay calm during times of crisis.

Reliably delivers high quality work with strong attention to accuracy and detail

Consistent and impeccable reliability due to high priority tasks to be completed within scheduled deadlines

WHY WORK AT NPI

We hire the best.

We prioritize innovation.

We support and empower our team.

Join us as we continue to shape the future of the iLottery industry by delivering players favorite games across all channels and driving outstanding returns for good causes.

Our team member benefits include

Comprehensive Health Vision and Dental Insurance

Life Insurance & AD&D Insurance

401K Savings & RRSP Program

Paid Vacation and Personal Time

Wellness and Employee Assistance Program (EAP) from Ulliance Life

Company-Provided Laptop and Cellphone

Career Development Opportunities including Ongoing Training and Professional Development Courses (Including the NPi Leadership Academy for Emerging Leaders)

Quarterly Performance-Sharing Program for All Employees Who Have Completed Six Months of Continuous Service

Paid Parental Leave Program

ABOUT NEOPOLLARD INTERACTIVE

Born in the digital domain NeoPollard Interactive LLC (NPi) is an award-winning supplier of best-in-class iLottery solutions to the North American lottery market. Serving the largest share of U.S. lotteries that currently sell online NPi helped pioneer the successful introduction of iLottery in the U.S. and is North Americas proven partner of choice to enable regulated lotteries to design and deploy complex gaming solutions in support of generating incremental revenue for good causes through the online channel. NPi offers cutting-edge technology a full suite of managed services and the industrys top-performing game content as part of its innovative and comprehensive approach to partnering for iLottery success. Jointly owned by Pollard Banknote Limited (TSX: PBL) and NeoGames S.A.(Nasdaq: NGMS)both globally recognized industry leadersNPi powers the most profitable iLottery programs. Visit us at .

Pollard iLottery Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.