Kidney Hero Navigator

What We Strive For

At Strive Health were driven by a purpose: transforming the broken kidney care system. Through early identification engagement and comprehensive coordinated care we significantly improve outcomes for people with kidney disease reducing emergency dialysis and inpatient utilization. Our high-touch care model integrates with local providers and uses predictive data to identify and support at-risk patients along their entire care journey. We embrace diversity celebrate successes and support each other making Strive the destination for top talent in healthcare. Join us in making a real difference.

Benefits & Perks

• Hybrid-Remote Flexibility Work from home while fulfilling in-person needs at the office clinic or patient home visits.
• Comprehensive Benefits Medical dental and vision insurance employee assistance programs employer-paid and voluntary life and disability insurance plus health and flexible spending accounts.
• Financial & Retirement Support Competitive compensation with a performance-based discretionary bonus program 401k with employer match and financial wellness resources.
• Time Off & Leave Paid holidays vacation time sick time and paid birthgiving bonding sabbatical and living donor leaves.
• Wellness & Growth Family forming services through Maven Maternity at no cost and physical wellness perks mental health support and an annual professional development stipend.
  

What Youll Do

The Kidney Hero Navigatoris responsible forexecutingtheKidney NavigatorProgram for patients requiring dialysisduringacutehospitalizationorathospital focuses onpatient education referralcoordinationpatient engagementandseamlesstransitiontolongitudinalkidney Kidney Hero Navigatorenhancespatientexperiencethrougheducationshareddecision-makingandadvocacyand prepares patients for ongoing management of chronic kidney position reports to Manager KidneyNavigation.

The Day to Day

• Meetsface-to-face with patientsrequiring outpatient dialysis placement or dialysis education

• Provides comprehensive education on kidney disease dialysis treatment modalitiesdialysisaccessoptions transplant pathways and general dietary considerations that align with patient preferences and clinical needs.

• Collaborates with hospital case managers social workers physicians and interdisciplinary care teams toidentifyand resolve barriers totimelydialysis placement and prepare patients for dialysis initiation.

• Acts as a patient advocate bydemonstratingempathy cultural sensitivity and a strong understanding of individual patient needs while embodyingStrivescore values

• Provides a thorough handoff toStrivesTransitions of Care Management (TCM) team by documenting patient-specific needs preferences and circumstances within the care management platform (Health Cloud)

• Ensures a high-quality transition of care by coordinating post-discharge handoff to the patients dialysis clinic

• Serves as a subject matter expert in end-stage kidney disease (ESKD) including dialysis modalities transplant education patient engagement strategies and transitions of care.

• Promotes patient satisfaction and a positive care experience throughout the referral and placement process

• Coordinates dialysis therapy placementby referring patients toappropriate localproviders based onNephrologist order/requestgeographic proximity clinical needs and patient preference

• Provides HIPAA-compliant renal information andrequiredmedical documentation to care teams and dialysis providerswhile adhering to all policies for secure handling of PHI.

• Accurately documents referrals and related activitiesin accordance withprogram policies and procedures within EPIC

• Works closely withcommunitykidney care professionals to strengthen existing partnerships and develop new provider relationships

• Collaborateswith care teams to implement best practices for patient transitions across care settings

• Participatesin team meetings with assigned hospital care teams and regional Strive care teams as needed

• Performadditionalduties asrequiredto support program needs

MinimumQualifications

• 2 years combined of related education experience or certification

• Efficient and reliable transportation allowing for the ability to commute tohospitals

• Internet Connectivity - Min Speeds: 3.8Mbps/3.0Mbps (up/down): Latency <60ms

Preferred Qualifications

• Dialysis Technician certification

• 1yearsexperiencein dialysis setting

• Prior healthcareexperience

• Knowledge of insuranceprocesses and benefits

• Case managementexperience

Hourly Range: $22.12 - $25.00

Strive Health is an equal opportunity employer and drug free workplace. At this time Strive Health is unable to provide work visa sponsorship. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law. Please apply even if you feel you do not meet all the qualifications. If you require reasonable accommodation in completing this application interviewing completing any pre-employment testing or otherwise participating in the employee selection process please direct your inquiries to

We do not accept unsolicited resumes from outside recruiters/placement agencies. Strive Health will not pay fees associated with resumes presented through unsolicited means.

#LI-Hybrid