Manager Strategy and Operations

Corewell Health is seeking a Manager Strategy and Operations to the Chief Clinical Officer. This critical and complex role will partner with and participate proactively in developing and executing long-range strategies and comprehensive operational plans to support Corewell Healths senior leadership team. Under minimal supervision is responsible for the assessment analysis planning implementation and evaluation of complex programs and/or projects. Acts as a change agent to create and drive a positive change process.

This role proactively supports the executive workload by managing and working collaboratively with team members throughout the department across the organization and externally to furnish the executive with needed information analysis and materials to ensure they are able to make the most efficient use of their time and achieve sharp gains in culture productivity effectiveness and impact.

Additionally the Strategy and Operations Manager is accountable for the development and leadership of the administrative partners supporting department leaders. Acts as a role model and resource for all staff. Advances enterprise clinical strategy and orchestrates crossfunctional execution for systemwide initiatives. The role requires the ability to support and engage with clinical operations and care delivery teams translating complex clinical priorities into clear actionable plans. Success demands agility in navigating clinical programs proactive problemsolving and disciplined followthrough to move work at pace.

Essential Functions

• Works autonomously to prepare complex information such as documents reports charts and graphs using a variety of software. Performs independent research and prepares information and analytical analysis for special projects board level presentations executive-level communications etc. Liaises with key stakeholders to achieve organizational goals. Independently maintains accountability for completion of assigned projects.

• Anticipates problems generates innovative solutions and is especially sensitive to issues that require diplomacy. Interfaces seamlessly with any level of the organization and collaborates with individuals from a wide variety of cultures and backgrounds communicating effectively using whatever medium is required. Further utilizes the appropriate software applications to maximize efficiency and effectiveness of the executives and their leadership teams workloads.

• Develops and coordinates the assessment analysis planning implementation and evaluation of complex/multi-faceted projects/ programs. Independently adjusts scope of work plan in order to achieve desired outcomes and leads re-engineering efforts.

• Working closely and continuously with system department and/or region leadership partners in the development of annual goals aligned to strategic goals and the tactics/initiatives required to meet them. Works with responsible leaders to assure alignment of department and/or regional strategies with overall system strategies and goals.

• Communicates collaborates networks with and acts as a consultant to key stakeholders in order to ensure continuity and coordination of services and appropriate utilization of resources.

• Works with the executive and financial analyst to maintain department budget at appropriate level. Ensures team compliance with internal policies related to budget/expense.

• Serves the organization by flexing between strategy and execution in a highly organized adaptable and influential manner.

• Establishes and maintains effective working relationships with internal and external stakeholders and functions as an ambassador of Corewell Health modeling and sharing our core values with health consumers partners and team members.

• Provides front line leadership and direction to the members of the departments administrative team to ensure performance standards are being met and the needs of the leaders supported are met. Provides continuous feedback to team members regarding individual and overall departmental performance. Engaged in the attraction and selection process for open administrative partner roles within areas of responsibility and develops standard work around required skills for the team.

• Fosters a culture of greater partnership across the departments administrative team thus increasing overall operational effectiveness. Authentically lead the administrative team to create an environment of excitement and positive motivation that leads to an emotional connection with the team not just the task.

Qualifications

• Bachelors Degree or equivalent. Required

• 5 years of relevant experience in the capacity of partnering with senior-level executives. Required

• 5 years of relevant experience Project management strategic planning reporting out on metrics and outcomes developing communications for senior executive audiences. Required

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial health and work/life balance goals. Learn more here.

• On-demand pay program powered by Payactiv

• Discounts directory with deals on the things that matter to you like restaurants phone plans spas and more!

• Optional identity theft protection home and auto insurance pet insurance

• Traditional and Roth retirement options with service contribution and match savings

• Eligibility for benefits is determined by employment type and status

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Corewell Health is committed to providing a safe environment for our team members patients visitors and community. We require a drug-free workplace and require team members to comply with the MMR Varicella Tdap and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process to perform the essential functions of a job or to enjoy equal benefits and privileges of employment due to a disability pregnancy or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race color national origin sex disability age religion genetic information marital status height weight gender pregnancy sexual orientation gender identity or expression veteran status or any other legally protected category.

An interconnected collaborative culture where all are encouraged to bring their whole selves to work is vital to the health of our organization. As a health system we advocate for equity as we care for our patients our communities and each other. From workshops that develop cultural intelligence to our inclusion resource groups for people to find community and empowerment at work we are dedicated to ongoing resources that advance our values of diversity equity and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.