Sales Order Processing Analyst (Spanish speaker)
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Job Location:
Monthly Salary:
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
About Us
Dyson is a global technology enterprise. We solve the problems others choose to ignore with surprising new inventions that defy convention and simply work better. Were driven by progress and thrive on the challenge of relentless improvement. Were growing fast and our ambition is huge more categories more locations and more people.
Pioneering technology takes more than just inventive engineers. At Dyson we take a problem-solving approach to everything we do. And across our support teams were proud to be different. And importantly we support change to maintain our rapid growth.
Dyson Business Services (DBS) organisation provides process and service excellence to support Dysons growth ambitions with a goal of innovating and enhancing services over time to meet the changing needs of the business.
Reporting to the Sales Order Associate Manager (depending on market) the Sales Operations & Order Processing team covers the end-to-end operational order flow for our customers delivering a market leading service.
About The Role
Retail customer order management: ensure EDI integration processed or orders created manually.
Releasing orders for delivery in line with any allocations provided.
Securing booking slots and arrange deliveries on time.
Being the POC for Key Account team 3PL and retailers on all order book issues
Retail customer credit management pricing management and management of related disputes/charges
Manage Retail order book with market & 3PL to ensure outbound capacity
Processing eCommerce orders in SAP ensuring order correctness and completeness for delivery creation where not covered by the contact centre
Managing any direct order queries where not covered by the Contact Centre. POC for Contact Centre on direct delivery queries. Investigation and feedback on last mile failures
Direct and indirect reverse logistics management. Guaranteeing returned orders are completed on time customers are refunded stock is reconciled and error/fraud in exchanges are fixed
Ensure Invoicing process is complete and on time and resolve related issues
Manage other sales streams: Proforma orders sample orders new starter machines B2B
Relish the opportunity to pick up new activities that fall broadly in the purpose of the role.
Identify problems and find solutions
Were looking for someone that has:
A proven experience of 2-3 years in similar role in other organization.
Understanding of Logistics Processes and tools
Proficient in English and Spanish
3PL Logistics and transportation SAP Systems knowledge
Good analytical skills and attention to details
Ability to process high volumes of invoices with high accuracy.
Strong working knowledge of Microsoft Office
Have a Can-do attitude highly self-motivated and deadline driven.
Comfortable in a multi-cultural work environment and working with virtual teams.
Working in a fast-paced team environment with high volume activities and changing priorities.
Strong communication skills
Reward package
Competitive starting salary: from PLN78400 annually (for a full-time position)with potential for a higher offer based on skills and experience
Performance bonus opportunity
Employee Capital Plan (PPK)
Employee Savings Plan (PPO)
Company-paid life insurance
Holiday allowance
Allowance for corrective glasses and contact lenses
Subsidised on-site canteen
Exclusive discount on Dyson products
Comprehensive private medical insurance
Employee Assistance Programme (EAP)
Benefits platform with Multisport card
#LI-KH1
Dyson is an equal opportunity employer. We know that great minds dont think alike and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race colour religion national or ethnic origin sex sexual orientation gender identity or expression age disability protected veteran status or other any other dimension of diversity.
Required Experience:
IC
Key Skills
- Sales Experience
- Microsoft Access
- Power BI
- Pivot tables
- Analysis Skills
- Microsoft Powerpoint
- Retail Link
- Salesforce
- Microsoft Excel
- Sales Analysis
- CRM Software
- Data Analysis Skills
About Company
Dyson vacuum cleaners, hair dryers, hair straighteners, hair stylers, air purifiers, humidifiers, hand dryers and lighting. Shop at Dyson.com for free shipping and warranty.
