Platform Leader – Monitoring Services

We are on the journey to transform our digital capabilities bringing core business processes people data & technology together - an enabler for IKEA to become an even better home furnishing retailer in the future. A journey that needs passionate people who embrace change dare to question and want to make a difference. If that sounds like you come and join us. Together we can do great things!

About the area

Inter IKEA Group is organised in three core businesses - Range Supply and Retail Concept - and five enabling we contribute to the success of IKEA andshare responsibility for the franchise offer.

The enabling functions lead key common activities in networks across Inter IKEA Group as well as cover specific needs for the core businesses. The five Enabling functions are Operations Management Business Performance & Support Communication Sustainability and People & Culture.

About you

To thrive in this role you have a genuine interest in monitoring capabilities and understand the value observability brings to the business. You care deeply about creating an excellent user experience and enabling state-of-the-art digital resilience.

You will work within the DEM & APM stream as part of our centralised monitoring team. Were looking for a Platform Leader who is passionate about MELT (metrics events logs and traces)  and curious about the insights they  collaboration with our partners you will help govern operational responsibilities for the platforms and ensure smooth reliable day-to-day operations.

To be successful in this role you should have:

• Strong knowledge of modern technologies be informed about global trends and understand how they can shape the future of IKEA. 
• Expertise in digital Monitoring and Observability capabilities is key. 
• Experience working in a Dev/Ops environment within the Observability landscape. 
• Familiar with different technologies and toolsets example; Grafana Splunk Observability Cloud Ansible GIT Linux CI/CD Azure Cloud K8s and Open Source. 
• Experience in a centre of excellence supporting diverse business areas is a plus.

You appreciate home furnishing and are motivated by building a purposeful business through trustful engaging relationships with colleagues stakeholders and partners.

You are recognised for your collaborative approach and ability to lead with a balance of technology and people focus. You inspire and create impact across functions regardless of formal reporting lines. To succeed and enjoy working with us you value responsiveness continuous improvement and shared responsibility.

About the job

You will be part of the Monitoring Services team in IT Operations.

What Youll Do:

• Own and lead the day-to-day operations of our deliverables ensuring we meet agreed SLA/OLA commitments. 
• Collaborate closely with subject matter experts developers and DevOps engineers to implement solutions that strengthen digital resilience and align with business needs. 
• Champion automation by identifying opportunities to streamline processes and enhance workflows. 
• Empower others through training and support helping end-users make the most of our tools and features. 
• Enhance system visibility to support incident response and root cause analysis improving overall reliability. 
• Stay ahead of the curve by keeping up with the latest trends and best practices in Observability and applying them where they add value. 
• Document with claritycreate and maintain resources such as architecture diagrams configuration details troubleshooting guides and checklists. 

Additional Information :

This role is full-time (40-hours per week) and based in Malmö Sweden or Delft  role sits in Technology & Platform Service Management & Operations and reports to Monitoring Services team manager If you would like to know more about the role please connect with Johan Jacobsson ().

This role will not offer a re-location package.

At IKEA we are looking for people who believe everyone deserves a seat at the welcome no matter where you come from what you believe and what you look like. We dont even care how you have furnished your home. Were interested in you simply because youre  if your experience doesnt align perfectly with every qualification in the job description we encourage you to apply believe that peoples different perspectives backgrounds and personalities make us better at understanding our customers dreams and needs. At IKEA wereall on the same project.

If you have a special need that requires accommodation in the recruitment process just let us know.

Interested Submit your CV and let us know why you would be a good fit for this role in Englishby the 30th of January 2026.

Remote Work :

No

Employment Type :

Full-time