Corporate IT Admin
Share
Job Location:
Guadalajara - Mexico
Monthly Salary:
Not Disclosed
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
KMS is seeking a highly organized and security-minded Senior Corporate IT Administrator to join our Quality Assurance and Engineering teams. You will be the primary driver for a critical initiative involving the consolidation and migration of approximately 650 users from Google Workspace to Microsoft 365 across divisions.
Your objective is to ensure absolute business continuity during large-scale technical transitions standardize our IT operations and maintain a rigorous compliance posture aligned with SOC 2 and HITRUST standards via Vanta.
Responsibilities:
M365 Migration & Business Continuity
Lead the document and mail migration for 650 users from Google Workspace to Microsoft 365.
Map and validate complex sharing/permissions behaviors to ensure zero data leakage or access loss during transition.
Develop and execute user communication plans and Day 1 remediation playbooks to minimize productivity downtime.
Endpoint Management & Deployment
Coordinate with Managed Technology Services (MTS) on a massive device refresh managing the provisioning and deployment of 380 Windows laptops.
Provide specialized hardware support and provisioning for Mac-based development teams.
Manage the full asset lifecycle: inventory tracking secure hardware returns and remote device wiping procedures.
Service Excellence & Process Optimization
Formalize Corporate IT workflows including standardized onboarding/offboarding checklists and repeatable SOPs.
Establish a professional service desk posture: implement standardized intake/triage and defined escalation paths to internal SMEs and MTS.
Create and publish internal Knowledge Base (KB) content to empower user self-service.
Track and report on lightweight service metrics including Time-to-First-Response Time-to-Resolution and recurring issue trends.
Compliance & Security Operations
Act as the operational lead for IT compliance ensuring all activities align with Vanta workflows.
Maintain audit-ready evidence for identity lifecycles and endpoint compliance posture to satisfy SOC 2 and HITRUST requirements.
Document all IT procedures to ensure they meet federal and industry-specific security expectations.
Qualifications :
Professional Experience
7 years in Corporate IT Administration with a heavy emphasis on enterprise-level migrations.
Proven experience leading a Google Workspace to Microsoft 365 migration for 500 users.
Experience managing diverse fleets (Windows/Intune and macOS/JAMF or similar MDM).
Technical Skills
Expertise in Microsoft 365 Administration: SharePoint OneDrive Teams and Exchange Online.
Compliance Tooling: Hands-on experience with Vanta or similar GRC platforms.
Security Standards: Working knowledge of SOC 2 and HITRUST frameworks.
Project Management: Ability to manage vendor relationships (MTS) and track large-scale hardware deployments.
Soft Skills
Exceptional communication skills; ability to translate technical changes into clear user instructions.
High attention to detail regarding permissions and data integrity.
Analytical mindset capable of identifying and documenting recurring issue trends for root-cause analysis.
Additional Information :
Location: Guadalajara Jalisco Mexico (Hybrid)
Benefits and Perks
Perks you enjoy at KMS Mexico
- Mexican law benefits
- 15 days of PTO (in year zero from the first year onwards it is 3 days per year).
- 5 days leave for the death of immediate family members negotiable.
- Major Medical Expenses Insurance with coverage for immediate dependents (spouse and children).
- Annual performance bonus (10% of annualized salary).
- Annual salary adjustment.
- Employee Referral Bonus.
- Paid Certifications / Courses
- Coursera License.
- 5% Savings Fund.
- 5% Grocery Vouchers.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Data Entry
- Adobe Acrobat
- AS400
- EDI
- Microsoft Outlook
- Cloud Architecture
- Microsoft Excel
- Quick Books
- Administrative Experience
- Order Fulfillment
- Project Implementation
- Sales Support
About Company
KMS Technology was established in 2009 as a U.S.-based software services company. With development centers in Vietnam and Mexico, we have been trusted globally for the superlative quality of our software consulting & development services, technology solutions, and engineers' expertise ... View more
