Program Support
Assist in managing the company loyalty program including customer communication reward updates and campaign rollout.
Coordinate CRM activities through email SMS app and digital channels.
Work with data/CRM teams to extract customer insights and analyze program performance.
Monitor customer feedback and support improvements to the loyalty experience.
& Collaboration
Research and identify potential partnership opportunities with banks Telecom others
Coordinate with partners to execute co-branded campaigns and ensure deliverables are met.
Support contract processes documentation and partnership evaluations.
Maintain partner contact lists and update partnership trackers.
Execution
Support the planning and execution of marketing campaigns that include loyalty or partner components.
Prepare briefs for creative teams and ensure materials align with the brands.
Coordinate campaign rollout across stores digital channels
Track campaign KPIs and prepare post-campaign reports.
Support monthly reports on loyalty performance customer trends and partnership results.
Analyze basic data to identify insights for improvement.
Work with internal teams to ensure smooth execution of loyalty and partnership tasks.
Handle documentation cost tracking and budget alignment.
Maintain timelines trackers and campaign calendars.
Qualifications :
Bachelors degree in Marketing Business Communications or related field.
12 years of experience in marketing CRM partnerships or related roles.
Basic analytical ability and familiarity with CRM platforms.
Strong communication skills and cross-team coordination capability.
Detail-oriented with strong project management abilities.
Creative mindset with problem-solving attitude.
Demonstrates a strong Passion for Growth by actively seeking learning opportunities embracing challenges and driving both personal and organizational development.
Remote Work :
No
Employment Type :
Full-time
In the sustainable food sector, we work with large food companies, providing them with professional consulting services to help them add sustainable food to their supply chains, thereby improving food safety and food quality, and improving animal welfare. Our partners include leading ... View more