Executive-Digital Operations Experience
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Job Location:
Monthly Salary:
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Purpose:
As an Executive-Digital Operation Experience you will collaborate with teams to address Digital platform issues and support brand campaigns. Manage cases handle meetings and prepare reports for all brands sales performance and ad-hoc tasks.
Main Duties:
Collaborate with the Call Center team and all marketing agencies associated with the brands to address issues on the Digital platform.
Provide support to brands for both website and application-related issues and campaigns.
Manage and follow up on cases with the relevant parties both internal and external teams to resolve issues within the Service Level Agreement.
Coordinate with brands and internal teams for the successful launch of campaigns on Digital channels (Web and applications).
Take meeting minutes and summarize important information to be sent to the relevant team.
Handle privacy-sensitive emails to collect data for information and coordinate with the related team for completion.
Prepare and summarize monthly case reports or as assigned and present them to all brands.
Prepare weekly and monthly sales performance reports for all brands.
Perform other ad-hoc tasks as assigned.
Qualifications :
Bachelors degree in Computer Science Information Technology or Business Administration.
New graduates are welcome.
Strong troubleshooting logic and skills.
Excellent communication skills service-oriented mindset and high sense of responsibility.
Ability to work effectively both independently and in a team.
Demonstrates a strong Passion for Growth by actively seeking learning opportunities embracing challenges and driving both personal and organizational development.
Proficient in English and computer literacy.
Flexibility in working hours.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Corrosion Inspection
- Evaluation
- Drafting
- Activex
- HR Operations
About Company
In the sustainable food sector, we work with large food companies, providing them with professional consulting services to help them add sustainable food to their supply chains, thereby improving food safety and food quality, and improving animal welfare. Our partners include leading ... View more
