Its fun to work in a company where people truly BELIEVE in what theyre doing!

Were committed to bringing passion and customer focus to the business.

Job Description

Job Purpose:

The Assistant Loan Closing Officer is responsible for gathering all closing requirements from lenders foreclosure attorneys and homeowners and processing all HEMAP loan approvals and conducting phone closings.

Essential Functions:

• Contact homeowners lenders and foreclosure attorneys to obtain closing requirements.

• Review and determine reimbursement of legal fees requested by lender and obtain signatures on revised Agreements as needed.

• Contact taxing authorities to obtain delinquent and current year tax amounts owed when real estate taxes are not escrowed by the lender.

• Process and prepare HEMAP loan closing documents in compliance with Act 91 and Program Guidelines.

• Conduct scheduled phone closings and reschedule closings if the borrower is not available for the call.

• Review re-evaluation information to determine if changes in the loan approval terms are warranted rework loan documents accordingly.

• Assist with closing payouts for disbursement of funds. Address and resolve post-closing issues.

• Answer incoming calls and handle voicemail messages on both the HEMAP queue and the Closing Department phone lines.

• Open date stamp and distribute daily mail.

• Scan loan closing documents and file recorded mortgages.

• Maintain a collection queue by calling emailing and sending letters to borrowers to make payment arrangements in an effort to cure delinquent accounts. Refer uncollectable accounts to Manager of Loan Processing for further action.

• Prepare monthly activity reports.

Qualifications

Experience

EEO Statement

As an employer PHFA is committed to having a workforce that is diverse and reflects the residents that it serves. We strive to maintain a workplace where all employees and applicants for employment receive equal opportunities in all aspects of employment. There are numerous policies in place at PHFA to help us honor this commitment.

The Pennsylvania Housing Finance Agency is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age disability family status gender national origin political affiliation race or religion.

Diversity Statement

PHFA values honors and commits to the equitable treatment and elimination of discrimination in all forms. We are committed to the diversity of all staff and in all programs and services offered.