Residential Experience Coordinator
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Job Location:
Elmhurst, NY - USA
Monthly Salary:
$ 38000 - 43000
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
Elmhurst University is seeking a dynamic student-centered professional to join our Residence Life team. This live-on position is responsible for the strategic vision daily operations and community development of a residential program serving approximately 900 students across six residence halls two apartment communities and 14 campus houses.
The Residential Experience Coordinator oversees facilities coordination budgeting and staff supervision for two residential communities fostering a safe inclusive environment that supports student development and institutional retention goals.
The start date for this position is anticipated to be during the beginning of July 2026.
POSITION STATUS: Exempt
SALARY RANGE: $ This is the expected salary range for this position. The actual salary offered will depend on a candidates experience and education and departmental budget.
Responsibilities
Leadership & Staff Supervision
- Selects trains supervises and evaluates Resident Advisor (RA) staff for two residential communities.
- Promotes RA visibility and proactive community engagement throughout the residential facilities.
- Maintains regular office hours to ensure accessibility to residents and staff.
Crisis Management & Student Conduct
- Participates in the 24/7/365 on-call emergency response rotation.
- Serves as a Student Conduct Officer managing lower-level violations of the Student Code of Conduct and Housing Contract while maintaining accurate student records.
- Provides conflict mediation crisis intervention and appropriate follow-up referrals for residential students.
Operations & Programming
- Oversees all building programming initiatives collaborating with campus partners to advance student success.
- Manages administrative tasks including check-in/out processes room changes and key distribution.
- Ensures compliance with federal regulations including the Clery Act FERPA Title IX and the Drug-Free Schools and Communities Act.
Other Responsibilities
- Supports mission vision and values of Elmhurst University.
- Demonstrates a strong commitment to continuous improvement.
- Performs other duties and completes special projects as needed and assigned.
Requirements
Minimum Qualifications
- Bachelors degree.
- At least one year of professional experience in college/university housing and residence life.
- Demonstrated ability to work with a diverse student body; strong interpersonal and mediation skills.
- Ability to work a flexible schedule including evenings and weekends as required by the live-on nature of the role.
Preferred Qualifications
- Masters degree in Student Affairs or Higher Education.
- Experience with housing and conduct software (e.g. StarRez Maxient).
- Crisis management or student conduct experience at a small to mid-size institution.
- A proven track record of collaborative teamwork and exceptional service to campus partners.
ADDITIONAL COMPENSATION & BENEFITS:
- Fully furnished on-campus apartment.
- Designated parking space and permit.
- University Partner Policy and Pet Policy eligibility.
- Comprehensive University benefits package.
Working Conditions/Physical Requirements
The essential functions of this position are primarily performed in an indoor setting with limited exposure to outdoor weather conditions. Work is often sedentary in nature and requires remaining in a stationary position for extended periods. Required abilities include speaking and hearing for in-person and virtual communication using close and distance vision when reading documents or viewing screens and performing tasks with repetitive fine motor skills. Work may require occasional lifting bending carrying or otherwise moving objects weighing up to 15 pounds. Qualified applicants who can perform the essential functions of this position with or without reasonable accommodations will be considered.
Benefits
An overview of Elmhurst University benefits is available here.
Instructions to Applicants
Please submit cover letter resume and three references with contact information with online application. The references should include name phone number and email. This information may be included in applicants cover letter or uploaded under optional other document.
This position is designated by Elmhurst University as being safety sensitive. Per University policy employment in this position is contingent upon completion of a pre-employment drug test with satisfactory results. Testing is performed at the Universitys expense in an approved facility within one week of acceptance of a written offer of employment. Candidates may communicate with the testing facility and with Human Resources to explain any positive test results. For additional information regarding this policy candidates may email Human Resources at for assistance.
Required Experience:
IC
Key Skills
- Computer Science
- user experience
- User Interface
- SME
- CSS
- Interaction Design
- Windows
- Android
- Usability Studies
- Visual Design
- HTML
- User Research
- JavaScript
- Web Services
- Wireframes
