Business Support Team Administrator

Singapore - Singapore

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

Line of Service

Assurance

Industry/Sector

Not Applicable

Specialism

IFS - Administration

Management Level

Administrative

Job Description & Summary

We believe that challenges are better solved together. Thats why youll join a diverse global community of solvers - an unexpected mix of people that come together to build trust in society and solve important problems. With us you are encouraged to lead with your heart and values and where your unique skills are developed and put to work in unexpected and exciting ways superpowered by technology.

Our FS Assurance Practice works with organisations to improve their corporate reporting and support their compliance with regulatory requirements and contractual agreements. As one of the worlds leading global network of audit firms our clients include leading financial institutions listed on the Singapore Exchange (SGX) MNCs and Fintechs in Singapore. The key client sectors include banking and capital markets asset management and insurance.

How will you value-add

The Business Support Team Administrator plays a pivotal role in supporting operational and administrative needs with a strong focus on managing extensive meeting arrangements for large accounts. This role ensures smooth client engagement delivery supports senior leaders and enables teams to provide high-quality service. The successful candidate will demonstrate exceptional organisational skills attention to detail and the ability to thrive in a fast-paced environment.

Roles and Responsibilities

Meeting Organisation and Administrative Support

Coordinate and organise standing monthly quarterly half-yearly annual and ad-hoc meetings for internal teams clients and overseas offices engaging all relevant stakeholders professionally.

Coordinate calendars meeting modes (e.g. MS Teams in-person) and room bookings.

Ensure meeting agendas are circulated in advance of the meetings.

Compile and maintain minutes of meetings and store appropriately.

Maintain contact lists for all domestic and international staff as well as key client contacts.

Support the annual client service workshop which involves both internal and external stakeholders as well as visitors from overseas offices.

Support document management including formatting system upload printing scanning and courier services.

Engagement and Project Support

Generate reports on pipelines and provide periodic updates to management.

Assist engagement teams throughout the project cycle from opportunity creation to closure.

Maintain and update engagement records (including CES Connect requests) and team calendars.

Assist with engagement letters audit plans and proposal submissions.

Track key deliverables such as NDAs and proposals.

Organise team bonding social events and welfare packages to foster collaboration.

Engagement Economics Administration

Support engagement economics reporting and monitor follow-up actions.

Maintain engagement WIPs and related reports.

Prepare time/billing analysis and budget-to-actual comparisons.

Initiate and manage billing requests to clients ensuring alignment with engagement terms.

Monitor collections and follow up on outstanding receivables.

Coordinate with regional teams for timely receipt of requested items.

Perform ad-hoc tasks as necessary to support accounts business unit level finance and operations matters business unit level events and provide cover for team members when required.

Requirements

To perform the role of Business Support Team Administrator effectively the following skills knowledge and abilities are normally expected of the individuals aspiring to take on this position to have:

Minimum Diploma in Business or equivalent.

At least 2 years experience in an administrative or business support role.

Proven office work experience preferably in administrative and project coordination.

Proficient in Microsoft Office suite and PowerBI.

Knowledge of Salesforce Oracle and ServiceNow is an advantage.

Strong communication and interpersonal skills.

Ability to work independently and efficiently under tight deadlines.

Well-organised detail-oriented and adaptable to changing processes and systems.

Team player with a global mindset.

Only shortlisted candidates will be notified due to the high number of applicants for this role.

Education (if blank degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank certifications not specified)

Required Skills

Optional Skills

Accepting Feedback Accepting Feedback Active Listening Administrative Support Agile Database Administration Business Process Improvement Calendar Management Clerical Support Collaborative Forecasting Communication Communications Management Concur Travel Conducting Research Confidential Information Handling Corporate Records Management Correspondence Management Credentialing Database Customer Relationship Management Customer Service Excellence Customer Service Management Data Entry Deployment Coordination Electronic Billing Electronic Filing Electronic Records Management 31 more

Desired Languages (If blank desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship

Government Clearance Required

Job Posting End Date

Required Experience:

Unclear Seniority

Line of ServiceAssuranceIndustry/SectorNot ApplicableSpecialismIFS - AdministrationManagement LevelAdministrativeJob Description & SummaryWe believe that challenges are better solved together. Thats why youll join a diverse global community of solvers - an unexpected mix of people that come together...