Front Desk Manager
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Job Location:
Monthly Salary:
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
Additional Information: This hotel is owned and operated by an independent franchisee Sabatic Hotels & Resorts S.L.U. The franchisee is a separate company and a separate employer from Marriott International Inc. The franchisee solely controls all aspects of the hotels employment policies and practices including hiring firing discipline staffing compensation benefits and all other terms and conditions of employment. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International Inc.
Do you have experience in hospitality and are you looking for a new job opportunity Would you like to work in a newly opened hotel and develop your professional career with Marriott If so we are looking for you!
At Sabàtic Sitges Hotel we believe in people and their talent.
Thats why we want to help you grow and find your place in the professional world contributing knowledge and experience mutually. We are looking for motivated dynamic people eager to learn and take on challenges that foster their professional development.
Sabàtic Sitges Autograph Collection is where Saturdays come to life. Art wellness gastronomy music and cinemaeach in its own wayare the attitudes that define both Sitges and Sabàtic.
A newly built hotel featuring 90 fully equipped suites all with a separate and comfortable living area.
Sabàtic Sitges Hotel has a bar and restaurant called Pasatempo offering Mediterranean cuisine always sourced from local producers using seasonal ingredients of the highest quality.
The experience is complemented by its magnificent bar which offers a menu of exclusive cocktails and a beautiful terrace with sea views.
Live music events and DJ sessions by local artists will be offered. Sabàtic Sitges provides a full range of experiences
the perfect place to disconnect and enjoy.
You will be supported inside and outside the workplace through:
-Discounts on hotel rooms food and beverages
-Learning and development opportunities
-Recognition programs
-Wellness programs
-Team spirit
What do we expect from you
-Proven experience in hospitality as a Front Office Manager or similar role minimum 2 years.
-Previous experience in hotels is essential; experience within the Marriott chain is a plus.
-Knowledge and use of hotel PMS (OPERA / MARSHA) and company-specific tools.
-Leadership skills decision-making ability and team management.
-Schedule availability and flexibility (shifts weekends and holidays).
-High level of communication service orientation and conflict resolution skills.
-Languages: Spanish and English at a high level. Other languages are a plus.
*Position benefits
-Stable permanent contract with the company.
-Rotating continuous shifts.
-Salary according to collective agreement and experience.
-Real opportunities for internal promotion.
*Functions / Responsibilities
-Team management-
Supervision coordination and training of the front office and guest experience team.
Organization of shifts vacations and working time control.
Promotion of teamwork and compliance with service standards.
-Guest service-
Ensure personalized and professional service.
Resolution of complaints and incidents and supervision of VIP services.
Ensure compliance with Marriott quality standards and Brand Standards.
-Operations and reservations-
Supervision of daily front office operations.
Management of reservations room availability and overbooking.
Control of cancellation policies no-shows and upgrades.
-Administrative control-
Supervision of billing cash closures and rate application.
Review of operational reports occupancy and ADR.
Coordination with the finance department.
-Coordination and quality-
Daily communication with other departments.
Participation in operational meetings.
Proposal of improvements to optimize processes and guest experience.
Compliance with internal legal and data protection regulations.
What do we expect from you
Proven experience in hospitality as a Front Office Manager or similar role minimum 2 years.
Previous experience in hotels is essential; experience within the Marriott chain is a plus.
Knowledge and use of hotel PMS (OPERA / MARSHA) and company-specific tools.
Leadership skills decision-making ability and team management.
Schedule availability and flexibility (shifts weekends and holidays).
High level of communication service orientation and conflict resolution skills.
Languages: Spanish and English at a high level. Other languages are a plus.
Salary according to collective agreement and experience
This company is an equal opportunity employer.
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Required Experience:
Manager
Key Skills
- Customer Service
- Hotel Experience
- Dentrix
- Hospitality Experience
- Dental Receptionist
- Medical office experience
- Office Experience
- Dental Office Experience
- Front Desk
- Eaglesoft
- Medical Receptionist
- Phone Etiquette
About Company
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savou ... View more
