Digital Inlcusion Officer

$88264 per annum super benefits
Permanent Full-Time
Community & Facility Services People Community & Connection
Bundaberg Region

About Us

At Bundaberg Regional Council we are dedicated to building a vibrant and sustainable future for our community. We pride ourselves on fostering a supportive and inclusive workplace where individuals from diverse backgrounds and skill sets can thrive. Whether delivering essential services or driving innovative projects our team is united by a shared commitment to making a meaningful impact. By joining us youll become part of an organisation that values your contributions supports your growth and empowers you to help shape a better future for everyone.

Uniquely positioned north of Brisbane in Queensland Australia the Bundaberg Region is one of Australias fastest-growing regional cities and the gateway to the Southern Great Barrier Reef. The Bundaberg Region boasts the most equitable climate in Australia and rates fifth in the world alongside Hawaii. Noted for its environmental excellence pristine waterways and proximity to the Great Barrier Reef the Bundaberg Region showcases everything that natures palette can create.

What We Offer

• An attractive remuneration package with options for salary sacrifice and 17.5% leave loading
• 9-day fortnight roster
• Access to Fitness Passport
• Uniform Allowance
• Wellbeing and mental health support programs including access to our Employee Assistance Program
• Opportunities for professional development training and study assistance to support your career growth
• Thrive in a workplace that prioritises a healthy work-life balance within a supportive and friendly team
• Be part of an inclusive and diverse culture where every team member is valued

Discover more about working at Bundaberg Regional Council and the benefits we offer our employees by clickinghere.

About The Opportunity

In this role you will work closely with library customers and staff to enhance digital literacy and provide technical support. You will design and deliver engaging technology-based programs and workshops for people of all ages while also assisting individuals one-on-one with their digital needs. The position involves maintaining and troubleshooting library technologies including hardware software and systems and collaborating with Council IT teams external vendors and other stakeholders to ensure smooth operations. You will also contribute to the librarys online presence by supporting website maintenance and creating content for social media. This is a hands-on role that combines technical expertise with strong communication skills to help bridge the digital divide in our community.

About You

To be successful in this role you will need to demonstrate the following key selection criteria:

• Minimum diploma qualification in Information Technology or similar OR at least two years experience supporting technology use for the public.
• Strong knowledge and hands-on experience with current technologies including:
• Microsoft Suite
• Generative AI
• 3D printing coding gaming robotics
• Social media and website maintenance
• Radio Frequency Identification (RFID)
• Excellent communication and teaching skills to explain technology concepts to diverse audiences.
• Ability to diagnose and resolve technical issues effectively.
• A customer-focused approach with strong problem-solving skills.

Mandatory Requirements

• Current Queensland Working with Children Check (Blue Card).
• Valid Queensland C class drivers licence and own transport.

To view the Position Description for this role please click here.

The Selection Process

We encourage candidates to advise us of any accommodations they may need to ensure a smooth and inclusive experience throughout our recruitment process and work environment. We are passionate about providing equal employment opportunities and encourage people of all backgrounds to apply.

We celebrate our communitys rich diversity and are committed to attracting and employing people that represent the community that we serve. We recognise and appreciate the diversity of our employees and are committed to creating an inclusive and safe working environment where all employees are valued respected and supported to achieve their potential.

The preferred candidate will be required to undergo aNational Police Check as part of the recruitment process.

How to Apply

To apply submit your application online by clicking the Apply button. Please include:

1. A current resume
2. A cover letter addressing the About You section (max. 2 pages).

For enquiries please contact or. Please quote job reference BDBRC1500

Applications close on Thursday 29 January 2026 at 11:59 pm AEST.

Applications that do not meet the above requirements may not be shortlisted. The advertisement will be closed either when a successful applicant is identified or on the application close date whichever is sooner.

Thank you for your interest in this position. To explore all our current opportunities visit ourCareers with Council webpage. We look forward to receiving your application.