Customer Service Associate, Golf Equipment (Part-Time)

Wilmington, DE - USA

Hourly Salary: $ 18 - 22

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Department:

Retail

Job Summary

As a Part-Time Customer Service Associate at 2nd Swing youll help guests complete their golf equipment purchases and trade-ins while delivering a top-tier customer experience. This role is ideal for someone who is personable reliable and passionate about golf. Youll use your knowledge of golf equipment and POS systems to guide customers through their transactions and answer questions both in-store and over the phone. Weekend shifts required.

Come work with us not for us!

2nd Swing is a one of a kind forward thinking customer-centric golf retail company. Our employees are highly-valued while working hard in a positive and supportive culture. At 2nd Swing you will find:

Vast Exposure to the Golf Industry
A Commitment to Total Well-Being
Opportunities to Discover Your Fit and Make an Impact
A Collaborative and Flexible Environment

Position Responsibilities:

Greet and engage customers in a professional manner to ensure a positive and welcoming experience.
Assist guests with the checkout process and facilitate trade-in transactions.
Operate point-of-sale (POS) systems to process customer transitions.
Respond to customer inquiries both in person and over the phone providing clear helpful and timely information.
Consistently represent the company and uphold brand standards in all interactions maintaining a professional demeanor and ensuring a high-quality customer experience.

Preferred Qualifications:

Prior customer service experience in the golf industry
Strong knowledge of golf equipment and technology

Required Qualifications:

2 years of customer service
Experience with the game of golf golf equipment and technology.
Availability to work a flexible schedule based on business needs including weekends and evenings.

Part-Time Benefits:

Flexible Scheduling
401k company match
Employee Programs such as PGA membership dues support
Paid Time Off
Discounted Merchandise
Health and Wellness Initiatives
Work Life Balance

Job types: Part-time seasonal.

Compensation: $18-$22 per hour based on experience.

Required Experience:

Come work with us not for us!

Vast Exposure to the Golf Industry
A Commitment to Total Well-Being
Opportunities to Discover Your Fit and Make an Impact
A Collaborative and Flexible Environment

Position Responsibilities:

Greet and engage customers in a professional manner to ensure a positive and welcoming experience.
Assist guests with the checkout process and facilitate trade-in transactions.
Operate point-of-sale (POS) systems to process customer transitions.
Respond to customer inquiries both in person and over the phone providing clear helpful and timely information.
Consistently represent the company and uphold brand standards in all interactions maintaining a professional demeanor and ensuring a high-quality customer experience.

Preferred Qualifications:

Prior customer service experience in the golf industry
Strong knowledge of golf equipment and technology

Required Qualifications:

2 years of customer service
Experience with the game of golf golf equipment and technology.
Availability to work a flexible schedule based on business needs including weekends and evenings.

Part-Time Benefits: