Web Analytics Team Lead

Do you thrive on solving complex technical challenges analyzing data and leading others to success Are you an experienced web analytics professional ready to take the next step in your career Join our Analytics team as a Web Analytics Team Lead where youll combine your passion for web analytics with your ability to inspire and lead a high-performing team of experts.

How will you make a difference

As the Web Analytics Team Lead you will be at the forefront of delivering innovative web analytics solutions while also shaping the growth and effectiveness of our analytics team. Your deep technical expertise will enable you to tackle complex tracking and reporting challenges for our clients ensuring data accuracy and actionable insights.

At the same time youll play a vital role in supporting and mentoring your team members sharing your knowledge and fostering a collaborative growth-minded your combined technical contributions and mentorship youll help elevate both our client deliverables and our teams capabilities positioning our analytics team for continued success.

What will you do

• Lead and mentor a team of Web Analytics Specialists providing technical guidance day-to-day support and professional development.
• Design implement and test advanced web analytics tracking solutions usingGoogle Analytics Google Ads Microsoft Advertising Meta Business Managerand related technologies.
• Collaborate directly with clients to understand their data collection goals translate business requirements into technical solutions and communicate complex analytics concepts in clear accessible terms.
• Oversee and improve tracking installations ensuring data accuracy reliability and scalability.
• Troubleshoot complex analytics and tracking issues assisting team members with challenging projects and ensuring timely resolution of client requests.
• Develop maintain and enhance reporting pipelines using tools such as Google BigQuery and Looker Studio.
• Create and refine internal documentation training materials and best practices to support both team members and clients.
• Manage a pro-rated portfolio of client relationships serving as the primary web analytics point of contact overseeing service delivery and strategically growing accounts through identification of additional analytics opportunities and value-added services.
• Develop and deliver comprehensive training for team members clients and cross-functional partners to enhance analytics capabilities ensure consistent methodology adoption and build organizational data literacy.
• Meet regularly with direct reports using our performance management framework and tools to ensure reports have the opportunity to improve and develop professionally.
• Ensure all direct reports are aligned with company goals vision culture and core values.
• Foster a culture of learning collaboration and continuous improvement within the team and across the organization.
• Partner with the sales team to scope present and sell paid analytics projects and ongoing services effectively communicating the value of analytics solutions to potential clients.
• Stay current with industry trends new analytics technologies and emerging best practices sharing insights with the team.
• Perform other duties as assigned.

Requirements:

Minimum qualifications are listed below; however stronger skillsets and experience are welcome and rewarded at ROI!

• Bachelors degree or higher in a quantitative or technical field (e.g. Analytics Computer Science Data Science Math Statistics Engineering or related discipline).
• 5 years of professional experience in web analytics digital analytics or a closely related field.
• 2 years of experience directly leading a team.

Essential Qualifications:

• Advanced proficiency with Google Analytics Google Tag Manager and web browser development/debugging tools.
• Solid experience with web development or programming languages and debugging tools (e.g. JavaScript Chrome DevTools SQL HTML/CSS TypeScript JSON).
• Strong problem-solving and critical thinking skills; demonstrated ability to tackle complex technical challenges.
• Excellent communication skills with the ability to convey technical concepts to both technical and non-technical audiences.
• Proven ability to work independently and as part of a collaborative team.
• A proactive self-motivated approach and a passion for continuous learning and improvement.
• Embodies ROIs core values and is willing to contribute to a collaborative team environment.

This description is intended to describe the general nature and level of work of the job not an exhaustive list

About ROI Revolution

We believe businesses deserve an agency team who is just as passionate about achieving their goals as they are. Since 2002 weve been helping consumer brands accelerate growth and increase profitability through our highly strategic results-driven digital marketingservices and ROIer contributes to these results and plays a key role in our vision to be the most highly regarded digital marketing agency.

Our actions and how we show up for each other and our clients are guided by our core values: Be the Good Embody a Growth Mindset Put Others First and Relentlessly Pursue Excellence.

If you thrive in a fast-paced collaborative environment youll love working with us!

Our Hybrid Workplace

At our core we value relationships. We know firsthand that strong working relationships are built through in-person collaboration knowledge sharing and mentorship. We also recognize our team members desire for flexibility.

To strike a healthy balance of our personal and professional needs we work in a hybrid environment. Typically we are in the office 2-3 days a week with the option to work remotely the remaining days.

If youre not in the Raleigh NC area ask your Talent Acquisition Specialist how we can help you get here!

Our Benefits

We see and respect our team members as individuals with unique needs and goals. We believe in a human-centric approach to help each person thrive personally and professionally.

Here are some of the resources and support we provide to our team members:

• Work-life integration supported by a hybrid work environment and core office hours.
• Thoughtfully designed workspace for collaboration deep work and downtime.
• 20 days of PTO with incremental increases as your ROI career progresses.
• 10 paid holidays.
• Comprehensive physical and mental health benefits (ROI covers 100% of the cost for employee medical and dental).
• Paid disability and life insurance.
• Monthly education bonus.
• Training and mentorship programs designed for personal and professional growth.
• Team lunches twice per quarter.
• Quarterly team builders.
• Fully stocked kitchen and catered weekly lunch.
• Eco-friendly office with onsite gym and game room.

For more details visit ourCareers page or ask your Talent Acquisition Specialist!

ROI Revolution is an equal opportunity employer and is committed to the fair and impartial treatment of all employees and applicants for employment without regard to gender age race religion color national origin physical or mental disability military/veteran status sexual orientation gender identity and expression genetic information marital status parental status pregnancy or any other status protected by law.