Director of IT Infrastructure

Position Summary

The Director of IT Infrastructure provides strategic vision leadership and technical guidance for all enterprise infrastructure including networks servers cloud storage cybersecurity and collaboration platforms.
This role blends strategic planning with hands-on technical leadership to build a secure reliable and scalable environment that supports critical business operations.

Job Details

• Position Type: Full-Time Salaried (Exempt)

• Pay Range: $180000 - $195000 per year plus bonus opportunity

• Work Location: Mundelein Illinois 60060 - (Hybrid 2 days per week in office)

• Travel: Up to 25% Domestic travel

Key Responsibilities

• Define and execute an innovative IT infrastructure strategy that aligns with company goals and supports future business growth incorporating cutting-edge technologies and industry best practices.

• Develop comprehensive forward-looking infrastructure plans and architectures considering trends best practices (e.g. ITIL) and the evolving needs of the organization.

• Champion continuous improvement initiatives within the IT infrastructure team promoting scalability reliability and security across systems.

• Identify infrastructure-related business needs and develop effective scalable solutions that address current and future demands.

• Collaborate with cross-functional teams to ensure infrastructure projects are completed with minimal disruption to business operations delivering optimized performance and value.

• Establish and manage service level agreements (SLAs) and key performance indicators (KPIs) for infrastructure services holding the team accountable for meeting or exceeding these metrics.

• Identify areas for performance improvement and implement infrastructure changes that enhance efficiency reduce costs and strengthen system reliability.

• Lead and manage the IT infrastructure team fostering a high-performance collaborative culture that emphasizes teamwork professional growth and technical excellence.

• Oversee all personnel actions within the team including hiring mentoring and terminations as needed ensuring an effective and engaged workforce.

• Oversee infrastructure budgeting and resource allocation optimizing financial and personnel resources to support infrastructure priorities and strategic initiatives.

• Ensure that infrastructure projects are delivered on time and within budget with clear measurable ROI for the organization.

• Act as a liaison with other departments and senior management ensuring infrastructure solutions meet evolving business requirements.

• Build and maintain collaborative relationships with technology vendors negotiating service contracts and ensuring high-quality service delivery.

• Comply with all relevant safety environmental and quality standards including adherence to MacLean-Foggs 5S standards (e.g. maintaining cleanliness and organization in work areas).

• Maintain complete accurate and up-to-date documentation of infrastructure policies procedures and systems to facilitate efficient operations compliance and knowledge transfer within the team.

• Other duties as assigned.

Skills/Competencies

• Strong leadership skills with the ability to drive infrastructure strategy aligning it with organizational goals and ensuring its adaptability to future needs.

• Deep technical knowledge of infrastructure systems including servers networks data centers cloud technologies and storage solutions enabling hands-on guidance and informed decision-making.

• Customer-focused approach to service delivery emphasizing user satisfaction and efficient problem-solving.

• Advanced verbal and written communication skills with the ability to engage effectively with senior leadership technical teams and external partners.

• Skilled in building collaborative relationships and influencing others to align infrastructure goals with business objectives.

• Proven ability to foster teamwork coach team members and support their professional development creating a motivated and high-performing team.

• Strong problem-solving abilities with a focus on addressing complex infrastructure challenges and identifying proactive solutions.

• Expertise in project management with a track record of delivering infrastructure projects on time within budget and to specifications.

• Detail-oriented and able to meet deadlines while managing multiple projects and priorities simultaneously.

• Strategic mindset with the ability to assess emerging technologies and trends adapting infrastructure strategies to maintain competitive advantage.

• In-depth understanding of compliance standards including safety and environmental regulations with a commitment to quality control and adherence to policies and procedures.

Qualifications (Required)

• Education: Bachelors degree

• 10 years of progressive IT infrastructure experience including management of teams 5 people.

• Strong technical background across: Azure (hybrid cloud) Cisco networking & SD-WAN VMware & data center operations Microsoft 365 Identity Intune Disaster Recovery architecture Modern cybersecurity tools (CrowdStrike Arctic Wolf)