Admin Support (Thai)
Share
Job Location:
Monthly Salary:
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
David Kennedy Recruitment is working with a young financial/FX company led by a management team with over 20 years of experience. Their mission is to simplify trading complexities and deliver excellence to clients across multiple continents and countries. Currently looking to hire a Thai speaking Admin Support.
Position: Admin Support
Location: Remote Thailand
Work model. Remote
Employment type: Service Agreement/Self-employment (no Employment contract option available)
Remuneration: Fixed monthly payment.
Role Overview:
This role focuses on providing efficient and professional customer support through live chat and email. You will be the first point of contact for customer inquiries ensuring accurate information smooth coordination and timely resolution of basic issues. The position requires strong communication skills attention to detail and flexibility to work in rotating shifts.
RESPONSIBILITIES:
Communicate with customers via live chat and email
Provide clear information guidance and assistance throughout the service usage process
Handle customer inquiries and support requests in a timely and professional manner
Resolve basic issues at the first-level support stage
Coordinate communication between customers and internal departments when required
Prepare manage and maintain customer-related documentation
Accurately update and manage customer information in internal systems
Prepare daily work summaries and performance reports
Perform other related tasks as assigned.
REQUIREMENTS:
Native/fluent Thai professional working proficiency in English (B2)
Availability to work rotating shifts including morning afternoon and night shifts
Fast and accurate typing skills with strong chat-based communication ability
Responsible punctual and detail-oriented
Previous experience in administrative roles or call center environments is an advantage.
OFFER:
Stable full-time position with structured shift scheduling
Two fixed days off per week
Opportunity to develop customer service and coordination skills
Supportive and professional working environment.
Key Skills
- Data Entry
- Adobe Acrobat
- AS400
- EDI
- Microsoft Outlook
- Cloud Architecture
- Microsoft Excel
- Quick Books
- Administrative Experience
- Order Fulfillment
- Project Implementation
- Sales Support
About Company
Our company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly.
