Healthcare Assistant All Areas (01.012 (2026))

Dublin - Ireland

Monthly Salary: Not Disclosed

Posted on: 19 hours ago

Vacancies: 1 Vacancy

Job Summary

JOB DESCRIPTION

Healthcare Assistant

Reference No: 01.012 (2026)

PURPOSE OF THE ROLE
The Health Care Assistant is responsible for assisting with the provision of individualised patient centred care while under the supervision direction and guidance of a Registered Nurse as part of a multi-disciplinary team.

The scope of practice for the HCA may evolve to align with the future needs of the health service. All developments will be supported with appropriate education and support.

Healthcare assistants provide assistance support and direct personal care to patients and residents in a variety of healthcare settings such as hospitals clinics nursing homes aged care facilities as well as community and domestic settings. They generally work in support or under delegation direction and supervision of health professionals. They support multi-disciplinary teams in the delivery of high-quality care. - International Standard Classification of Occupations (ISCO).

QUALIFICATIONS

Each candidate must on the latest date for receiving completed application forms for the office:

The relevant health skills QQI (formerly FETAC) level 5 qualification.

equivalent relevant health care qualification or a comparable healthcare qualification as outlined in the Quality and Qualifications Ireland (QQI) NARIC Ireland framework.

Be currently employed as a Health Care Assistant or a comparable role

And

Candidates must have the personal competence to capacity to properly discharge the duties of the role.
Candidates for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service.
Candidates for and any person holding the office must be of good character.
With regard to Criterion (1) the listing below has been identified as what is considered relevant health skills QQI (formerly FETAC) Level 5* qualifications:

QQI Level 5 Healthcare Support
QQI Level 5 Nursing Studies
QQI Level 5 Community Care
QQI Level 5 Health Service Skills
QQI Level 5 Community Health Services

*(A full QQI/FETAC 5 Major award requires a minimum of 120 credits/8 Modules - Please note a Component Certificate will not suffice.)

Provide evidence of a level 5 Major award (QQI or FETAC) in the area of Health Service Skills 5M3782 Health Care Support 5M4339 or Nursing Studies 5M4349.
In the absence of this a mix of 6 modules below will be considered as outlined below:

Please include reference numbers for clarity on your CV as some modules have similar names but different content:

5N3734 Infection Prevention and Control
5N2270 Care Skills
5N0690 Communications
5N1794 Safety and Health at work
5N1367 Team working
5N1390 Personal Effectiveness
5N2706 Care of the Older Person
5N0972 Customer Service
5N3769 Palliative care Support
5N3707 Activities of living Patient Care

And

Must have the personal competence and capacity to properly discharge the duties of the role.
Have excellent communication and interpersonal skills.
Must be eligible to work in Ireland in line with the Immigration policies.

2. Age Restrictions In Relation To Applications
Age restriction shall only apply to a candidate where he/she is not classified as a new entrant (within the meaning of the Public Service Superannuation (Miscellaneous Provisions) Act 2004). A candidate who is not classified as a new entrant must be under 65 years of age on the first day of the month in which the latest date for receiving completed applications for the office occurs.

3. Health
A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health as would indicate a reasonable prospect of ability to render regular and efficient service.

4. Be of good character.

5. Garda Vetting
Garda Vetting is sought for all employees and prospective employees of Tallaght University Hospital. Given the specialised nature of the services provided your appointment will be subject to satisfactory Garda Vetting and re-vetting in circumstances where the Hospital deems it appropriate. The Hospital will then process the necessary documentation to endeavour to obtain satisfactory Garda clearance for you. You are obliged to disclose previous and any criminal convictions acquired during the course of your employment. Should the Hospital obtain information from the Garda Vetting Unit to indicate that your Garda clearance report is not satisfactory and / or if you have supplied the hospital with false or misleading information in relation to your Garda clearance status the Hospital reserves the right to withdraw or terminate this contract in accordance with Tallaght University Hospital Garda Vetting policy.

6. Mandated and Designated Persons under Children First Act 2015

Schedule 2 of the Children First Act 2015 specifies the classes of persons defined as Mandated Persons for the purposes of the Act. This includes a range of disciplines that are employed by the hospital including all medical practitioners registered nurses physiotherapists psychologists social workers and others. This includes staff working in adult services. All mandated persons have two main legal obligations under the Children First Act 2015. Mandated persons under the legislation are required to report any knowledge belief or reasonable suspicion that a child has been harmed is being harmed or is at risk of being harmed. The Act defines harm as assault ill-treatment neglect or sexual abuse and covers single and multiple instances. Mandated persons are also required to assist Tusla if requested in assessing a concern which has been the subject of a mandated report. Designated Officer are required to receive reports of suspected child abuse or neglect from any person who is of the opinion that (a) a child has been or is being assaulted ill-treated neglected or sexually abused or (b) a childs health development or welfare has been or is being avoidably impaired or neglected. Full detailed list of mandated and designated staff together with details of their roles and responsibilities can be found on It is the responsibility of all staff employed by TUH to be aware of their roles and responsibilities under the legislation and to complete mandatory Children First Training.

PARTICULARS OF OFFICE

1. The appointments are full-time part-time permanent and pensionable.

2. Remuneration:
Remuneration is in accordance with the salary scale approved by the Department of Health & Children. Current remuneration with effect from 1st August 2025 is:

35788 by 9 increments to 44984

Salary scales will be updated in line with nationally agreed pay agreements and will be updated accordingly and retrospective payments applied as applicable.

3. Pension Arrangements and Retirement age
There are three superannuation schemes currently in operation for staff in Tallaght University Hospital:

(a) Voluntary Hospital Superannuation Scheme (Non-New Entrant)
(b) Voluntary Hospital Superannuation Scheme (New Entrant)
(c) Single Public Service Pension Scheme

Please read carefully the summary of the criteria for the three superannuation schemes below. This will assist you in identifying which scheme membership is applicable to your employment circumstances.

(a) If you have been continually employed in the public service prior to the 1st April 2004 and you have not had a break in service of more than 26 weeks you will be included in the Voluntary Hospital Superannuation Scheme (Non-New Entrant) with a Minimum Retirement Age of 60 and a Maximum Retirement Age of 65.

(b) If you have been continually employed in the public service post the 1st April 2004 and you have not had a break in service of more than 26 weeks you will be included in the Voluntary Hospital Superannuation Scheme (New Entrant) with a Minimum Retirement Age of 65. There is no Maximum Retirement Age.

(c) If you have commenced employment in the public service as a new entrant or you are a former public servant returning to the public service after a break of more than 26 weeks you will be included in the Single Public Service Pension Scheme effective from the 1st January 2013 with a minimum retirement age of 66 (rising to 67 and 68 in line with state pension changes). The maximum retirement age under this scheme will be age 70.

4. Duties
The Healthcare Assistant will perform such duties as are outlined in this job description.

5. Hours of work
Normal working hours are 39 worked over 7 days. Your contracted hours of work are liable to change to meet the requirements for extended day services in accordance with the terms of the Framework Agreement.

6. Probation
The successful candidate will be appointed initially for a probationary period of 6 months. During the probationary period progress or otherwise will be monitored and at the end of the probationary period the service will (a) be certified as satisfactory and confirmed in writing or (b) if not satisfactory the probationary period may be extended by 3 months.

7. Annual Leave
The annual leave entitlement is 23 working days per year plus 10 Bank Holidays per annum as they occur. The annual leave year runs from 1st of April to 31st March each year.

8. Sick Leave
Payment of salary during illness will be in accordance with arrangements as approved from time to time by the Department of Health and Children.

9. Termination of Office
The employment may be terminated at any time by one months notice on either side except where circumstances are dictated by the Minimum Notice and Terms of Employment Act 1973/91. The Managements right under this paragraph shall not be exercised save in circumstances where the Management is of the opinion that the holder of the office has failed to perform satisfactorily the duties of the post or has misconducted himself/herself in relation to the post or is otherwise unfit to hold the appointment.

GENERAL ACCOUNTABILITY

Maintain throughout the Hospital awareness of the primacy of the patient in relation to all Hospital activities.
Demonstrate behaviour consistent with the Mission Vision and Values of the Hospital.
Report to Ward Manager and/or persons designated by them.
Assist in the delivery of patient care under the supervision of the CNM and Staff Nurses.
The primary role is to assist Nurses with nursing care and associated duties.

SPECIFIC ACCOUNTABILITY

Core Responsibilities

Assist under the direction of the Registered Nurse in the provision of quality service by promoting and adopting the Health Service Executives philosophy of care working in line with national and locally devised policies and regulations.
Demonstrate motivation and appreciate the importance of providing a quality service for patients and the public.
Respect patients their families and colleagues as individuals showing dignity courtesy and professionalism at all times.
Act as an advocate for patients.
Actively promote the participation of patients in their own care and encourage as much independence as possible.
Maintain the confidentiality of all information made available to him / her during the course of his / her work.
Demonstrate good interpersonal skills and be able to work as part of a team.
Promote a culture that values diversity and respect in the workplace.
Communicate any concerns relating to patients or the environment to the nursing staff.
Prepare the clinical area to receive patients.
Assist in the reception of patients to the department.
Assist with confused or agitated patient following assessment by nursing staff.
Escort/ transport the patient within or outside the Hospital as required.
Remain with patients who require custodial supervision.
Assist nursing staff in undertaking investigations based on the presenting complaint.
Assist nursing staff to ensure that care is undertaken in a timely and efficient manner.

Quality and Safety

Support the implementation and evaluation of quality standards and improvement initiatives.
Work within own role adhering to current legislation policies procedures protocols and guidelines.
Undertake assigned duties under the direction of a Registered Nurse in such a way as to ensure that care is of a high standard.
Report all complaints in accordance with service policy.
Ensure all actions support the enhancement of a person-centred service and a person-centred culture within the team.
Co-operate with quality reviews /service evaluations and assists with the implementation of any necessary corrective action.

Health & Safety including Maintaining a Safe Environment

In accordance with Health and Safety at Work policy observe all rules relating to Health and Safety and Conduct at Work and to use any equipment provided in a safe and responsible manner.
Understand and adhere to all relevant HSE policies guidelines and procedures comply with health and safety infection control and risk management procedures comply with statutory obligations.
Report any accidents near misses incident or potential incident to the person in charge which may compromise the health and safety of patients / clients / residents staff or visitors and take appropriate action including completion of near miss / incident forms.
Attend training courses as required. Only undertake any duty related to patient care for which he / she is trained.
Maintain a strict code of personal and general hygiene in the workplace as per work schedules and existing policies and procedures.
Present to work wearing the agreed attire footwear and identification having regard to the highest standard of attire and personal hygiene.
Conduct his / herself in a manner that ensures safe patient / client care. Participates in maintaining a safe environment for patients visitors and staff by ensuring vigilance in identifying potential hazards and by taking the necessary steps to remove such hazards. These steps will include:

Report broken or unsafe items that need repair and take them out of circulation as required
Move or assist in moving equipment and/or furniture as necessary.
Attending to the hygiene (disinfecting and cleaning) of equipment such as I.V. stands infusion pumps hoists trolleys patient chairs commodes or other ED equipment.
Be responsible for the appropriate storage and infection prevention of patient/resident equipment in all areas.
Assist in keeping all areas of the department clean and tidy.
Assist in the disposal of clinical waste according to hospital policy.
Washing and making up trolleys and chairs and table tops when necessary.
Assist with the movement of equipment within the department and associated areas as required with colleagues.
Prepare cubicles and clinical areas for the reception of new patients.
Returning trays and equipment to proper storage areas.
Attend to spillages when necessary as quickly as possible to prevent accidents.
Cleaning Tasks relate only to the cleaning of equipment that is attached to the patient directly to ensure that the environment is safely maintained and spillages should be made safe.
Ensure that the cleaning record is maintained.
Be aware of fire risks and minimise same where possible. Be aware of fire exits keep free from obstructions attend mandatory fire training and participate in fire drills. Maintain bed fire sheets on all beds as appropriate and document monthly.
Escort/transport patients within or outside the hospital when necessary.
Provide support and care for patients who require enhanced care.
Assist patients with mobility and reduce the risk for patients who are disorientated when moving around the department as appropriate.
Assist visitors in the department to prevent them falling or injuring themselves.
Assist with the safekeeping of patients personal property (collaborate with nursing staff in dealing with money valuables and medication) and document as per hospital policy.

Education & Training

Attend induction and mandatory in-service education.
As directed participate in the induction of new staff.
Participate in team based development education training and learning.
Participate in appraisal and the development of a personal development plan in conjunction with his / her line manager.

Communication and Teamwork

Effective communication is a core skill required by Health Care Assistants. These skills will be used to provide a caring service to the public in a courteous and effective manner.
Operate in accordance with the values of the HSE. These values include integrity and openness respect and support caring and loyalty to the organisation (Dignity at work Policy).
Deal courteously with patients their family with visitors other healthcare workers and with anyone whom they come in to contact in the course of their duties.
Demonstrate a range of listening skills appropriate to the context of patient visitor and ward situations. Be perceptive in interpreting non-verbal communication.
Use a range of communication methods to exchange information with nursing staff. Direct all enquiries about a patients condition to a member of the nursing staff. This includes both telephone and verbal inquiries. Report to nursing staff any requests from patients or relatives and any complaints of pain and distress expressed by the patients. Complete records accurately.
Assist patients to make telephone calls.
Answer call bells and report requests to nursing staff. Ensure that bells are in working order and are within the reach of the patient.
Report to nursing staff any changes in the patients physical and emotional condition or behaviour.
Communicate effectively with all grades of staff and disciplines contributing to effective team working. Respect culture and diversity within the team. Strive to foster good working relationships within the team including handling conflict. Work effectively and co-operatively with colleagues in all disciplines. Develop and maintain good interpersonal relationships.
Participate in and contribute to the team including handovers/meetings/care planning as appropriate on service related issues. Contribute to the development of a multidisciplinary assessment and care plan and assist in its implementation and evaluation in consultation with the Nurse/patient and family as appropriate.
Participate in maintaining a physical environment that communicates peace comfort and caring to patients and their families.
Report any unusual occurrence to the ward manager/nurse in charge e.g. pain distress.
Be prepared to work in other ward areas within the Hospital when this may be necessary to meet the needs of the service.
Assist with relieving patient anxiety through clear concise communication.
Answer telephone and locate appropriate personnel when necessary in the absence of a ward clerk.
The HCA has important obligations in relation to maintaining confidentiality. This applies to information accessed through interactions with patients and their relatives or through interactions with other staff. However there is also an obligation to report to the nurse/ or other relevant authority any information that may indicate the potential of harm occurring to any person.

Communication Consciousness/Human Behaviour/Human Senses

Communicate effectively with patients taking into account their differing levels of ability to understand and their condition.
Assist with orientating the patient to their surroundings.
Understand the impact of hospitalization has on the patients ability to communicate and understand the reason for their admission.

Airway / Breathing / Circulation

Report any signs of distress or change in patients breathing pattern to the Nurse immediately.
Recognise signs of distressed breathing in patients and report these to the Nurse.
Assist with positioning the patient to make breathing easier and more effective.
Help patients conserve their oxygen supply and reduce their demands for oxygen by positioning personal items such as drinks tissues and reading material within easy reach of the patient.
Maintain the bed space area in a well ventilated condition and in the condition perceived by the patient as being most comfortable.
Maintain a calming and relaxing atmosphere for the patient/resident.

Mobility

The Health Care Assistant will help patients to maintain or regain their independence by assisting them to mobilise in the following ways:

Assist patients with mobilisation.
Assist registered professional with the measuring and fitting of walking aids (crutches frames etc.).
Assist with safe transfer of patients from trolley to chair in accordance with hospital Manual Handling Policy.
Assist registered professional with spinal log-rolling and the use of spinal boards.
Assist with repositioning the patient in bed and documenting same.
Assist patients with achieving or maximising independence where applicable.
Assist with the application of back slabs/casts/splints on all limbs as required.
Promoting falls prevention for all patients.
Report all falls or other untoward events experienced by patients to the nursing staff.

Eating and Drinking

The Health Care Assistant has a significant contribution to make in helping patients meet their needs for food and the context of patient care and under the direction of the Nurse they will:

Prepare the eating environment if applicable by removing any clutter prior to meals and making it as aesthetically pleasant as possible. (for example removing commodes urinals and sputum containers).
Assist patients at mealtimes and ensure patients individual needs are met e.g. toilet assistance before and after meals if required and to wash their hands as appropriate
Liaise with the patient /family and the Nurse to source alternative diet if offered meals are not eaten.
Encourage patients to drink plenty of fluids and making this possible by offering refreshing drink frequently.
In the absence of catering staff assist with preparation and serving of meals nutritional drinks and light snacks in limited circumstances i.e. out of hours or in emergency situations.
Ensure all information is given to the registered nurse in a timely manner.

Elimination

Assist with patients elimination needs as appropriate.
Supervise patients in the toilet and bathrooms when this is necessary and appropriate.
Assist patients on bedpans or commodes or assist the Nurse in doing this.
Attend to patients post elimination hygiene needs and promote good hand washing.
Assist the patients with incontinence wear as required.
Assists in the promotion of continence.
Empty urinals recording volumes as directed.
Empty urine drainage bags and other drainage bags as required and measure volumes and record value as appropriate.
Taking care of patients clothing which may become soiled.
The Health Care Assistant will strictly adhere to the universal precautions identified in the infection control policy so as to prevent spread of infection when dealing with human waste products.

Personal Cleansing and Dressing

The Health Care Assistant contributes to patient comfort and maintenance of personal dignity by assisting them when necessary with personal and intimate care and dressing activities. These may include:

Bed bathing patients or assisting patients to shower where necessary.
Helping with or performing oral care
Shaving patients when necessary
Caring for patients hair and nails as needed
Helping patients to dress and groom.
HCA report any changes in skin integrity to the Nurse in charge.
Carry out assigned and delegated responsibilities involving direct care and all activities of daily living under the supervision of the registered nurse i.e. to assist patients maintain standards of personal hygiene dietary intake physical mental health and any other personal needs.

Death and Dying

Addressing issues relating to death and dying constitutes an important part of the Health Care Assistant role. This may include:

Establishing a quiet comfortable and dignified environment for the dying person and family members to share
Listening with respect and with empathy to relatives who may wish to chat
Providing comforting and refreshing drinks or snacks to relatives who may be spending long periods both day and night with their dying family member.
Providing comfort measures for the person as directed by the nursing staff. These may include frequent small sips of fluid sponging off a warm forehead or adjusting pillows or bedclothes and assisting the team in the repositioning the patient.
Assisting with the preparation of the body for its removal to the mortuary
Where appropriate organisation of the deceased persons belongings for their return to the family.

Collaboration in Other care /care area Activities

The efficiency and effectiveness with which a care provider can meet the needs of its clients depends on how well all the staff work together as a team. The Health Care Assistant is a key member of the care team and may be requested to undertake some activities that are indirectly related to patient care. They may include:

Checking care /care area stocks and listing those that need reordering
Restocking as required
Maintaining orderly storage of supplies

Additional duties that may be required subject to completion of education and/or training as applicable:

Record care provided as directed e.g. observations fluid balance as required.
Carry out baseline clinical observations under the delegation of the Nurse in charge; recording of blood pressure taking of pulse taking of temperature and urinalysis. Required training module must be completed.
Use of ISBAR or similar communication framework/communication tool as per local policy.
Required training in the communication framework/communication tool must be completed.
Assist with basic patient observations i.e. temperature blood pressure blood sugar levels respirations weight etc.
Apply oxygen-delivery equipment to the patient as directed by the Nurse.
Measure and record volume of urine eliminated as directed by nursing staff.
Recording of urinalysis.

This job description is not intended to be a comprehensive list of all duties involved and consequently the appointee may be required to perform such other duties as appropriate to the post which may be assigned to him/ her from time to time and to contribute to the development of the post while in office. Any additional duties assigned will be subject to the relevant training being provided.

Information Technology

Ensure that the team makes the most effective and efficient use of developments in information technology for both patient care and administrative support in a manner which integrates well with systems throughout the organisation.
Ensure that all staff are trained in the use of computer systems which are used in the management of patient episodes in the Hospital e.g.: Pims Order comms Symphony sap core.

Health & Safety

Ensure the compliance of all your staff with the Safety Health and Welfare at Work Act 2005.
Comply and enact Health and Safety responsibilities as outlined in Hospital policies protocols and procedures relevant to your area.
Prepare risk assessments and departmental safety statements as required.

Hygiene/Infection Control

Ensure that all your staff are advised of their responsibility for Hygiene awareness. Hygiene is defined as The practice that serves to keep people and environments clean and prevent infection.
Act as a role model and actively promote infection control and prevention and ensure that staff in your area familiarise themselves with the hospital infection control policies and guidelines as outlined in the Infection Control Manual.
Ensure that staff in your area are aware that they work in an area where there is potential for transmission of infection.
Ensure that all your staff are advised that they have a responsibility to prevent the transmission of infection particularly in relation to hand hygiene.

Quality Safety and Risk Management

Support the delivery of the Quality Safety and Risk Management Programme including the appropriate identification and management of risks and incidents throughout the hospital.

Confidentiality

You will be aware of the confidential nature of Hospital work and in particular the right of patients to confidentiality. To this end you will not discuss workings of the Hospital or its patients or disclose any information of a confidential nature except as required to do so in the course of your work. No records documents or property of the Hospital may be removed from the premises of the Hospital without prior authorisation. You must return to the Hospital upon request and in any event upon the termination of your employment all documents or other property of the Hospital which are in your possession or under your control.

Data Management

Ensure compliance with the obligations required by the Data Protection Act 2018.

Development of Hospital Groups

The Hospital Structure is currently under review and therefore reporting relationships may change. The development of Hospital Groups may require the post-holder to adopt a different reporting relationship and additional accountabilities. Full consultation will take place in advance of any such change.

NOTE: The extent and speed of change in the delivery of health care is such that adaptability is essential at this level of appointment. The appointee will be required to maintain enhance and develop their knowledge skills and aptitudes necessary to respond to this changing environment. He/she will also be required to participate in and support the Hospitals Digital transformation strategy which may impact work processes and role profiles in the future. The Job Description must therefore be regarded as an outline of the major areas of accountability at the present time which will be reviewed and assessed on an on-going basis as advancements and developments evolve.

GENERAL
Applications can be submitted on-line at completing the application form and attaching your CV. Candidates should be aware that when applying for a post through the On-Line Application System (Candidate Manager) they will receive an automated replying acknowledging receipt of their application. Should you for any reason not receive this automated acknowledgement you should notify the Human Resources Department before the closing date otherwise your application will not be considered.

Informal enquiries to Ann Connolly Nursing Manpower Manager - Telephone (01)or email

Required Experience:

Junior IC

JOB DESCRIPTIONHealthcare AssistantReference No: 01.012 (2026)PURPOSE OF THE ROLEThe Health Care Assistant is responsible for assisting with the provision of individualised patient centred care while under the supervision direction and guidance of a Registered Nurse as part of a multi-disciplinary t...

JOB DESCRIPTION

Healthcare Assistant

Reference No: 01.012 (2026)

The relevant health skills QQI (formerly FETAC) level 5 qualification.

equivalent relevant health care qualification or a comparable healthcare qualification as outlined in the Quality and Qualifications Ireland (QQI) NARIC Ireland framework.

Be currently employed as a Health Care Assistant or a comparable role

And

Candidates must have the personal competence to capacity to properly discharge the duties of the role.
Candidates for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service.
Candidates for and any person holding the office must be of good character.
With regard to Criterion (1) the listing below has been identified as what is considered relevant health skills QQI (formerly FETAC) Level 5* qualifications:

QQI Level 5 Healthcare Support
QQI Level 5 Nursing Studies
QQI Level 5 Community Care
QQI Level 5 Health Service Skills
QQI Level 5 Community Health Services

*(A full QQI/FETAC 5 Major award requires a minimum of 120 credits/8 Modules - Please note a Component Certificate will not suffice.)

Provide evidence of a level 5 Major award (QQI or FETAC) in the area of Health Service Skills 5M3782 Health Care Support 5M4339 or Nursing Studies 5M4349.
In the absence of this a mix of 6 modules below will be considered as outlined below:

Please include reference numbers for clarity on your CV as some modules have similar names but different content:

5N3734 Infection Prevention and Control
5N2270 Care Skills
5N0690 Communications
5N1794 Safety and Health at work
5N1367 Team working
5N1390 Personal Effectiveness
5N2706 Care of the Older Person
5N0972 Customer Service
5N3769 Palliative care Support
5N3707 Activities of living Patient Care

And

Must have the personal competence and capacity to properly discharge the duties of the role.
Have excellent communication and interpersonal skills.
Must be eligible to work in Ireland in line with the Immigration policies.

6. Mandated and Designated Persons under Children First Act 2015

35788 by 9 increments to 44984

Maintain throughout the Hospital awareness of the primacy of the patient in relation to all Hospital activities.
Demonstrate behaviour consistent with the Mission Vision and Values of the Hospital.
Report to Ward Manager and/or persons designated by them.
Assist in the delivery of patient care under the supervision of the CNM and Staff Nurses.
The primary role is to assist Nurses with nursing care and associated duties.

SPECIFIC ACCOUNTABILITY

Core Responsibilities

Assist under the direction of the Registered Nurse in the provision of quality service by promoting and adopting the Health Service Executives philosophy of care working in line with national and locally devised policies and regulations.
Demonstrate motivation and appreciate the importance of providing a quality service for patients and the public.
Respect patients their families and colleagues as individuals showing dignity courtesy and professionalism at all times.
Act as an advocate for patients.
Actively promote the participation of patients in their own care and encourage as much independence as possible.
Maintain the confidentiality of all information made available to him / her during the course of his / her work.
Demonstrate good interpersonal skills and be able to work as part of a team.
Promote a culture that values diversity and respect in the workplace.
Communicate any concerns relating to patients or the environment to the nursing staff.
Prepare the clinical area to receive patients.
Assist in the reception of patients to the department.
Assist with confused or agitated patient following assessment by nursing staff.
Escort/ transport the patient within or outside the Hospital as required.
Remain with patients who require custodial supervision.
Assist nursing staff in undertaking investigations based on the presenting complaint.
Assist nursing staff to ensure that care is undertaken in a timely and efficient manner.

Quality and Safety

Support the implementation and evaluation of quality standards and improvement initiatives.
Work within own role adhering to current legislation policies procedures protocols and guidelines.
Undertake assigned duties under the direction of a Registered Nurse in such a way as to ensure that care is of a high standard.
Report all complaints in accordance with service policy.
Ensure all actions support the enhancement of a person-centred service and a person-centred culture within the team.
Co-operate with quality reviews /service evaluations and assists with the implementation of any necessary corrective action.

Health & Safety including Maintaining a Safe Environment

In accordance with Health and Safety at Work policy observe all rules relating to Health and Safety and Conduct at Work and to use any equipment provided in a safe and responsible manner.
Understand and adhere to all relevant HSE policies guidelines and procedures comply with health and safety infection control and risk management procedures comply with statutory obligations.
Report any accidents near misses incident or potential incident to the person in charge which may compromise the health and safety of patients / clients / residents staff or visitors and take appropriate action including completion of near miss / incident forms.
Attend training courses as required. Only undertake any duty related to patient care for which he / she is trained.
Maintain a strict code of personal and general hygiene in the workplace as per work schedules and existing policies and procedures.
Present to work wearing the agreed attire footwear and identification having regard to the highest standard of attire and personal hygiene.
Conduct his / herself in a manner that ensures safe patient / client care. Participates in maintaining a safe environment for patients visitors and staff by ensuring vigilance in identifying potential hazards and by taking the necessary steps to remove such hazards. These steps will include:

Report broken or unsafe items that need repair and take them out of circulation as required
Move or assist in moving equipment and/or furniture as necessary.
Attending to the hygiene (disinfecting and cleaning) of equipment such as I.V. stands infusion pumps hoists trolleys patient chairs commodes or other ED equipment.
Be responsible for the appropriate storage and infection prevention of patient/resident equipment in all areas.
Assist in keeping all areas of the department clean and tidy.
Assist in the disposal of clinical waste according to hospital policy.
Washing and making up trolleys and chairs and table tops when necessary.
Assist with the movement of equipment within the department and associated areas as required with colleagues.
Prepare cubicles and clinical areas for the reception of new patients.
Returning trays and equipment to proper storage areas.
Attend to spillages when necessary as quickly as possible to prevent accidents.
Cleaning Tasks relate only to the cleaning of equipment that is attached to the patient directly to ensure that the environment is safely maintained and spillages should be made safe.
Ensure that the cleaning record is maintained.
Be aware of fire risks and minimise same where possible. Be aware of fire exits keep free from obstructions attend mandatory fire training and participate in fire drills. Maintain bed fire sheets on all beds as appropriate and document monthly.
Escort/transport patients within or outside the hospital when necessary.
Provide support and care for patients who require enhanced care.
Assist patients with mobility and reduce the risk for patients who are disorientated when moving around the department as appropriate.
Assist visitors in the department to prevent them falling or injuring themselves.
Assist with the safekeeping of patients personal property (collaborate with nursing staff in dealing with money valuables and medication) and document as per hospital policy.

Education & Training

Attend induction and mandatory in-service education.
As directed participate in the induction of new staff.
Participate in team based development education training and learning.
Participate in appraisal and the development of a personal development plan in conjunction with his / her line manager.

Communication and Teamwork

Effective communication is a core skill required by Health Care Assistants. These skills will be used to provide a caring service to the public in a courteous and effective manner.
Operate in accordance with the values of the HSE. These values include integrity and openness respect and support caring and loyalty to the organisation (Dignity at work Policy).
Deal courteously with patients their family with visitors other healthcare workers and with anyone whom they come in to contact in the course of their duties.
Demonstrate a range of listening skills appropriate to the context of patient visitor and ward situations. Be perceptive in interpreting non-verbal communication.
Use a range of communication methods to exchange information with nursing staff. Direct all enquiries about a patients condition to a member of the nursing staff. This includes both telephone and verbal inquiries. Report to nursing staff any requests from patients or relatives and any complaints of pain and distress expressed by the patients. Complete records accurately.
Assist patients to make telephone calls.
Answer call bells and report requests to nursing staff. Ensure that bells are in working order and are within the reach of the patient.
Report to nursing staff any changes in the patients physical and emotional condition or behaviour.
Communicate effectively with all grades of staff and disciplines contributing to effective team working. Respect culture and diversity within the team. Strive to foster good working relationships within the team including handling conflict. Work effectively and co-operatively with colleagues in all disciplines. Develop and maintain good interpersonal relationships.
Participate in and contribute to the team including handovers/meetings/care planning as appropriate on service related issues. Contribute to the development of a multidisciplinary assessment and care plan and assist in its implementation and evaluation in consultation with the Nurse/patient and family as appropriate.
Participate in maintaining a physical environment that communicates peace comfort and caring to patients and their families.
Report any unusual occurrence to the ward manager/nurse in charge e.g. pain distress.
Be prepared to work in other ward areas within the Hospital when this may be necessary to meet the needs of the service.
Assist with relieving patient anxiety through clear concise communication.
Answer telephone and locate appropriate personnel when necessary in the absence of a ward clerk.
The HCA has important obligations in relation to maintaining confidentiality. This applies to information accessed through interactions with patients and their relatives or through interactions with other staff. However there is also an obligation to report to the nurse/ or other relevant authority any information that may indicate the potential of harm occurring to any person.

Communication Consciousness/Human Behaviour/Human Senses

Communicate effectively with patients taking into account their differing levels of ability to understand and their condition.
Assist with orientating the patient to their surroundings.
Understand the impact of hospitalization has on the patients ability to communicate and understand the reason for their admission.

Airway / Breathing / Circulation

Report any signs of distress or change in patients breathing pattern to the Nurse immediately.
Recognise signs of distressed breathing in patients and report these to the Nurse.
Assist with positioning the patient to make breathing easier and more effective.
Help patients conserve their oxygen supply and reduce their demands for oxygen by positioning personal items such as drinks tissues and reading material within easy reach of the patient.
Maintain the bed space area in a well ventilated condition and in the condition perceived by the patient as being most comfortable.
Maintain a calming and relaxing atmosphere for the patient/resident.

Mobility

The Health Care Assistant will help patients to maintain or regain their independence by assisting them to mobilise in the following ways:

Assist patients with mobilisation.
Assist registered professional with the measuring and fitting of walking aids (crutches frames etc.).
Assist with safe transfer of patients from trolley to chair in accordance with hospital Manual Handling Policy.
Assist registered professional with spinal log-rolling and the use of spinal boards.
Assist with repositioning the patient in bed and documenting same.
Assist patients with achieving or maximising independence where applicable.
Assist with the application of back slabs/casts/splints on all limbs as required.
Promoting falls prevention for all patients.
Report all falls or other untoward events experienced by patients to the nursing staff.

Prepare the eating environment if applicable by removing any clutter prior to meals and making it as aesthetically pleasant as possible. (for example removing commodes urinals and sputum containers).
Assist patients at mealtimes and ensure patients individual needs are met e.g. toilet assistance before and after meals if required and to wash their hands as appropriate
Liaise with the patient /family and the Nurse to source alternative diet if offered meals are not eaten.
Encourage patients to drink plenty of fluids and making this possible by offering refreshing drink frequently.
In the absence of catering staff assist with preparation and serving of meals nutritional drinks and light snacks in limited circumstances i.e. out of hours or in emergency situations.
Ensure all information is given to the registered nurse in a timely manner.

Elimination

Assist with patients elimination needs as appropriate.
Supervise patients in the toilet and bathrooms when this is necessary and appropriate.
Assist patients on bedpans or commodes or assist the Nurse in doing this.
Attend to patients post elimination hygiene needs and promote good hand washing.
Assist the patients with incontinence wear as required.
Assists in the promotion of continence.
Empty urinals recording volumes as directed.
Empty urine drainage bags and other drainage bags as required and measure volumes and record value as appropriate.
Taking care of patients clothing which may become soiled.
The Health Care Assistant will strictly adhere to the universal precautions identified in the infection control policy so as to prevent spread of infection when dealing with human waste products.

Bed bathing patients or assisting patients to shower where necessary.
Helping with or performing oral care
Shaving patients when necessary
Caring for patients hair and nails as needed
Helping patients to dress and groom.
HCA report any changes in skin integrity to the Nurse in charge.
Carry out assigned and delegated responsibilities involving direct care and all activities of daily living under the supervision of the registered nurse i.e. to assist patients maintain standards of personal hygiene dietary intake physical mental health and any other personal needs.

Death and Dying

Addressing issues relating to death and dying constitutes an important part of the Health Care Assistant role. This may include:

Establishing a quiet comfortable and dignified environment for the dying person and family members to share
Listening with respect and with empathy to relatives who may wish to chat
Providing comforting and refreshing drinks or snacks to relatives who may be spending long periods both day and night with their dying family member.
Providing comfort measures for the person as directed by the nursing staff. These may include frequent small sips of fluid sponging off a warm forehead or adjusting pillows or bedclothes and assisting the team in the repositioning the patient.
Assisting with the preparation of the body for its removal to the mortuary
Where appropriate organisation of the deceased persons belongings for their return to the family.

Checking care /care area stocks and listing those that need reordering
Restocking as required
Maintaining orderly storage of supplies

Additional duties that may be required subject to completion of education and/or training as applicable:

Record care provided as directed e.g. observations fluid balance as required.
Carry out baseline clinical observations under the delegation of the Nurse in charge; recording of blood pressure taking of pulse taking of temperature and urinalysis. Required training module must be completed.
Use of ISBAR or similar communication framework/communication tool as per local policy.
Required training in the communication framework/communication tool must be completed.
Assist with basic patient observations i.e. temperature blood pressure blood sugar levels respirations weight etc.
Apply oxygen-delivery equipment to the patient as directed by the Nurse.
Measure and record volume of urine eliminated as directed by nursing staff.
Recording of urinalysis.

Ensure that the team makes the most effective and efficient use of developments in information technology for both patient care and administrative support in a manner which integrates well with systems throughout the organisation.
Ensure that all staff are trained in the use of computer systems which are used in the management of patient episodes in the Hospital e.g.: Pims Order comms Symphony sap core.

Health & Safety

Ensure the compliance of all your staff with the Safety Health and Welfare at Work Act 2005.
Comply and enact Health and Safety responsibilities as outlined in Hospital policies protocols and procedures relevant to your area.
Prepare risk assessments and departmental safety statements as required.

Hygiene/Infection Control

Ensure that all your staff are advised of their responsibility for Hygiene awareness. Hygiene is defined as The practice that serves to keep people and environments clean and prevent infection.
Act as a role model and actively promote infection control and prevention and ensure that staff in your area familiarise themselves with the hospital infection control policies and guidelines as outlined in the Infection Control Manual.
Ensure that staff in your area are aware that they work in an area where there is potential for transmission of infection.
Ensure that all your staff are advised that they have a responsibility to prevent the transmission of infection particularly in relation to hand hygiene.

Quality Safety and Risk Management

Support the delivery of the Quality Safety and Risk Management Programme including the appropriate identification and management of risks and incidents throughout the hospital.

Confidentiality

You will be aware of the confidential nature of Hospital work and in particular the right of patients to confidentiality. To this end you will not discuss workings of the Hospital or its patients or disclose any information of a confidential nature except as required to do so in the course of your work. No records documents or property of the Hospital may be removed from the premises of the Hospital without prior authorisation. You must return to the Hospital upon request and in any event upon the termination of your employment all documents or other property of the Hospital which are in your possession or under your control.

Data Management

Ensure compliance with the obligations required by the Data Protection Act 2018.

Development of Hospital Groups

The Hospital Structure is currently under review and therefore reporting relationships may change. The development of Hospital Groups may require the post-holder to adopt a different reporting relationship and additional accountabilities. Full consultation will take place in advance of any such change.

Required Experience:

Junior IC