Job Description Sales Development Representative
Base: $60-70K commission
Location: Nashville TN
Role Summary
Polygon is a global leader in property damage restoration temporary climate control and environmental solutions. We partner with contractors developers owners and facility leaders to protect buildings reduce risk and deliver on-time on-budget outcomes across construction food & industrial and institutional markets.
Reporting to the Regional Sales Leader the Sales Development Representative (SDR)is responsible for driving sales activity by supporting the Business Development Specialists (BDS) through coordinated outreach appointment setting route planning and ongoing customer engagement. This role ensures consistent top-of-funnel activity maximizes sales team efficiency and strengthens customer communication across the Business Unit.
Essential Job Functions
Prospecting & Lead Generation
Conduct outbound prospecting via phone email LinkedIn and other channels.
Respond to inbound inquiries and qualify leads.
Research target accounts and identify potential opportunities.
Support outbound and research projects in construction food industrial and institutional markets.
Conduct pre-call research to ensure all outreach is targeted and relevant.
Maintain an updated list of target contractors project types and decision-makers.
Qualification & Handoff
Use consultative questioning to understand customer needs and challenges.
Qualify leads against established criteria and schedule discovery meetings for the sales team.
Ensure seamless handoff of qualified leads to field sales representatives.
Tools & Processes
Maintain accurate lead and opportunity data in the CRM (Salesforce HubSpot Dynamics NetSuite or similar).
Leverage third-party databases and prospecting tools (e.g. ConstructConnect Dodge LinkedIn Navigator).
Follow and personalize established templates and processes for consistency and efficiency.
Collaboration & Continuous Learning
Work closely with the SDR Manager and Sales/Marketing teams to align outreach with business priorities.
Provide feedback from conversations to help refine messaging and identify new opportunities.
Learn and apply solution-based selling approaches with training and coaching support.
Job Qualifications
Required
12 years of customer service inside sales or outbound calling experience (internships or entry-level roles included).
Strong interest in sales lead generation and the construction/industrial services industry.
Excellent verbal and written communication skills.
Comfortable making a high volume of outbound calls and digital touches daily.
Strong organizational skills with attention to detail.
Proficiency in Microsoft Office/Teams and willingness to learn CRM and prospecting tools.
Preferred
Familiarity with construction industry platforms (ConstructConnect Dodge Data).
Exposure to digital/IoT solutions or facility management technologies.
Experience with tools like SalesLoft Gong or LinkedIn Sales Navigator.
Benefits
Blue Cross Blue Shield (PPO) - Medical Insurance Dental Insurance Vision Insurance
Short Term Disability
Long-Term Disability
Group Life/ AD&D
Voluntary Life Insurance
Employee Assistance Program (EAP)
Supplemental Insurance - Short-Term Disability Accident Insurance Cancer Lump-Sum Critical Illness
Healthcare Flexible Spending Account (FSA)
Dependent Care Flexible Spending Account (FSA)
Retirement/401k with an employer-matched contribution
Required Experience:
IC
Polygon work with businesses and homeowners to restore their properties and possessions after a disaster. We're experts in damage control, with our specialists using industry leading technology to mitigate the effects of water, climate and fire damage. Discover how our 60 years' worth ... View more