Transfer- Human Services Program Specialist

Class Code 28066: Human Services Program Specialist

Transfer job postings are for County of Sacramento employees only.
In order to be qualified for a transfer:
1. You must meet the Minimum Qualifications of the new job.
2. The difference between the top salary steps (the highest pay rate within the range of pay) of your current job class and the job class that you intend to transfer into must be less than 5%.

There are three different transfer types that you may qualify for: interdepartmental transfer interclass transfer and voluntary demotion. These different transfer types are defined as:

• Interdepartmental transfer - a transfer in the same class from one County department to another.
• Interclass transfer - a transfer from one job class to a different job addition the difference between the top salary steps (the highest pay rate within the range of pay) of your current job class and the job class that you intend to transfer into must be less than 5%.
• Voluntary demotion - a transfer into a job class that pays less than 95% of your current class salary.

Knowledge of

• Applicable laws rules and regulations related to public human services
• Office procedures methods and equipment including computers and applicable software applications such as word processing spreadsheets databases and other specialized applications related to public human services
• English usage spelling grammar and punctuation
• Principles of effective customer service
• Socio-economic environmental and cultural factors affecting the behavior of disadvantaged persons
• Principles of human behavior including people under physical psychological and social stress
• Types of financial medical and public human services available to public assistance applicants
• Principles practices funding sources laws and regulations and administrative requirements in the program area to which assigned
• Techniques of contract negotiation and monitoring
• Practices and techniques of programmatic analysis and report writing
• Basic techniques of budget monitoring and reporting
• Techniques of interviewing for obtaining factual information
• Principles of work organization and time management

• Establish and maintain cooperative effective working relationships with customers co-workers other agencies and the general public
• Communicate clearly and concisely both verbally and in writing
• Analyze situations accurately and adopt an effective course of action
• Effectively organize and prioritize work assignments
• Keep accurate and orderly records
• Maintain confidential information
• Interpret and apply applicable federal state and local laws codes and regulations
• Coordinate program activities and staff
• Develop effective policies and procedures
• Research analyze interpret explain and apply complex legislation regulations laws directives and other information pertaining to state human service programs and make appropriate recommendations
• Draw logical conclusions and make sound decisions and effective recommendations and adapt to quickly changing conditions
• Research documents including detailed and complex medical and legal terminology
• Conduct impartial comprehensive case investigative reviews
• Gather information through record examination research and interview
• Work independently adhere to rigid time schedules maintain complex records and prepare quasi-legal documents

Minimum Qualifications

Either: Two years of paid full-time supervisory experience in the review of casework eligibility or benefit levels for protective services public assistance and/or human services program related to the provision of direct services related to client services.

Or: Two years of paid full-time experience performing analytical and coordinative functions for a protective services public assistance and/or human services program related to the provision of direct client services.

Note: The word experience referenced in the minimum qualifications means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements.

General Requirements

Criminal History and Background Checks:
The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602 Personnel Policies and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidates ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information the candidate will be fingerprinted. A subsequent arrest notification may be obtained.

The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks credit history checks where authorized by Labor Code section 1024.5 Social Security Number verification professional license/registration verification military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection obtaining such information the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act.

Child Elder and Dependent Adult Abuse Reporting:
Persons selected for employment must as a condition of employment sign a statement agreeing to comply with Section 11166 of the California Penal Code and Section 15630 of the Welfare and Institutions Code relating to child elder and dependent adult abuse reporting.

How to Apply

The County of Sacramento application form and responses to the Supplemental Questions are to be completed and submitted online.

Please remember:

• If you have previously applied online for a County job you must use the same Username account.
• Do not share your Username account with anyone else.
• If any additional documentation (such as copies of transcripts etc.) is required you will be contacted.
• Resumes may be attached to your submitted application however a notation of See Resume will not be accepted for the information requested on the application or the Supplemental Questions.
• Your application will be considered incomplete if the required information is not filled out in its entirety.
• Any notifications from the Employment Office about your Transfer application will be sent to you by email. Notices can also be accessed in your inbox.