Surveillance Officer Grave Shift

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profile Job Location:

Baltimore, MD - USA

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Description

Surveillance Officers are responsible for understanding and responding to internal property needs. They communicate in a friendly respectful and understandable manner. Surveillance Officers work to ensure the safety of our guests employees and vendors while ensuring assets of the property and its occupants are secure.



Responsibilities
  • Use a CCTV system to monitor and review activity throughout the casino property

  • Work with employees within the department as well as other departments to investigate incidents

  • Complete typed reports/logs and preserve video as evidence

  • Maintain surveillance on all casino operations for errors theft fraud and regulatory violations

  • Respond to casino activity and utilize necessary equipment to identify record and document illegal and unusual activities occurring on the property

  • Work with law enforcement agencies to review and investigate crimes and may represent the casino in litigation as required

  • Identify and/or review incidents such as departmental violations risk management concerns monetary variances and player disputes

  • Monitor various systems for malfunctions and report/document them as needed



Qualifications
  • High School Diploma or equivalent

  • Must be 21 years of age or older

  • High degree of professional and personal integrity/ethics

  • Must have basic computer and arithmetic skills

  • Must be able to obtain/maintain a gaming license through the MLGCA

  • Able to work day evening or overnight shifts including holidays and weekends

  • Able to speak read and understand English

  • Able to complete an on-the-job 90-day training program with various tests and assessments

  • Has had Surveillance employment or equivalent investigation/gaming/casino experience

  • Has excellent interpersonal and verbal/written skills

  • Has knowledge of casino table games cheat tactics and cash handling scams

  • Is able to understand and adapt to changing departmental/property/regulatory policies & regulations

  • Is able to work independently and proactively when work is not assigned

  • Is naturally curious and enjoys investigating freely

  • Able to be alert in a high-risk environment; follow detailed procedures and ensure accuracy in documentation and data; carefully monitor gauges instruments or processes; concentrate on routine work details and organize and maintain a system of records

  • Able to respond calmly in crisis and mentally stressful situations and can make rational decisions

  • Must be able to lift and carry up to 20 pounds

  • Able to respond to audible and visual cues and alarms

  • Must be able to sit for extended periods of time

  • Must be able to control a joystick and inputs on keypads

  • Able to speak clearly and comfortably on a phone and/or handheld radio

  • Must have good personal hygiene and a professional appearance

  • $21.00 per hour

  • 40 hour scheduled work week with consecutive days off generally static

  • Overtime opportunities available when necessary typically first come first serve

  • Bi-weekly pay dates

  • PTO 401(k) Medical Dental Vision Life & Disability Insurance Holiday Pay




Required Experience:

Unclear Seniority

DescriptionSurveillance Officers are responsible for understanding and responding to internal property needs. They communicate in a friendly respectful and understandable manner. Surveillance Officers work to ensure the safety of our guests employees and vendors while ensuring assets of the property...
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About Company

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Caesars Entertainment invites you to indulge in elegance. Hotels, upscale casinos, breathtaking shows, and gourmet dining – where entertainment reaches new heights!

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