Sales Dev Representative Travel Visa Industry

Cape Town - South Africa

Monthly Salary: Not Disclosed

Posted on: 19 hours ago

Vacancies: 1 Vacancy

Job Summary

Title: Retention Sales Agent

Location: Cape Town

Salary: R7000 basic Commission

Hybrid or In-office: In-office

About the Company

Our client is a fast-paced performance-driven organisation operating within a high-volume sales environment. They are focused on growth customer retention and delivering exceptional client experiences.

Why Join Them

This is an excellent opportunity for a highly motivated sales professional who thrives under pressure and enjoys exceeding targets. Youll be part of a competitive supportive team where resilience drive and overachievement are recognised and rewarded.

About the Role

As a Retention Sales Agent you will be responsible for engaging with potential and existing clients across multiple communication channels including telephone email chat and online platforms. The role is focused on retaining customers maximising revenue and building strong long-term client relationships through confident consultative selling.

Requirements and Responsibilities

Key Responsibilities:

Meet and exceed sales revenue targets and KPIs set by the business
Contact potential and existing clients to promote products and services
Build maintain and grow strong customer relationships
Anticipate client needs and provide appropriate solutions
Negotiate confidently with prospective clients
Obtain payments and manage outstanding customer fees
Answer customer queries accurately and professionally
Promote ancillary products transparently clearly explaining their value
Maintain up-to-date knowledge of all products and services
Follow company processes procedures and protocols at all times
Manage time effectively while maintaining high talk time and productivity
Transfer clients to relevant departments when required (e.g. cancellations or escalations)
Deliver consistently high levels of customer service to improve customer satisfaction

Skills and Experience Required:

Excellent verbal and written communication skills
Proven sales experience
Experience working US campaigns within the call centre industry
Strong interpersonal and listening skills
Confident and professional approach to clients
Highly motivated self-driven and target-oriented
Ability to work independently and as part of a team
Exceptional organisational and time management skills
Strong resilience and ability to perform in a competitive high-pressure environment
A bias for action with a strong never quit attitude
Commitment to overachievement with high levels of agility and buy-in

Required Experience:

Unclear Seniority

Title: Retention Sales AgentLocation: Cape TownSalary: R7000 basic CommissionHybrid or In-office: In-officeAbout the CompanyOur client is a fast-paced performance-driven organisation operating within a high-volume sales environment. They are focused on growth customer retention and delivering excep...