Product Manager, Operations and Catalog, Zappos FBA
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Job Location:
New York City, NY - USA
Yearly Salary:
$ 124500 - 206000
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
Were seeking a detail-oriented Senior Product Manager to optimize Zappos operational efficiency and catalog management within Amazon Marketplace. This role focuses on day-to-day marketplace operations catalog excellence and cross-functional collaboration to ensure seamless fulfillment and listing quality.
Key job responsibilities
As the primary owner of Zapposs seller account you will be responsible for maintaining optimal account health and resolving any emerging issues. Youll oversee daily marketplace operations implementing and refining processes to improve fulfillment efficiency and inventory management. A critical aspect of your role will be developing and maintaining comprehensive standard operating procedures for the marketplace operations team. When operational challenges arise youll lead troubleshooting efforts and work to implement sustainable solutions.
You will serve as the guardian of Zapposs product catalog on Amazon Marketplace ensuring the highest standards of quality and accuracy across all listings. This includes establishing and enforcing catalog management best practices driving continuous improvements in product data quality and maintaining consistent content standards. Youll actively monitor and swiftly resolve catalog-related issues including image quality concerns and product information accuracy. Your attention to detail will be crucial in maintaining the premium presentation of Zapposs products on Amazons marketplace.
Success in this role requires strong partnership with multiple teams across the organization. Youll work closely with fulfillment and inventory teams to implement process improvements and resolve operational challenges. Regular collaboration with content and merchandising teams will ensure catalog accuracy and consistency. Youll partner with technical teams to identify and implement automation opportunities that streamline operational processes. Additionally youll maintain productive relationships with Amazon teams coordinating on operational initiatives and ensuring smooth communication regarding catalog updates and system changes.
- 5 years of product or program management product marketing business development or technology experience
- Bachelors degree or equivalent
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience with feature delivery and tradeoffs of a product
- Experience as a product manager or owner
- Experience in influencing senior leadership through data driven insights
- Experience working across functional teams and senior stakeholders
- Experience with Amazon Marketplace operations and seller tools
- Background in retail operations or e-commerce
- Proficiency in Excel and basic SQL
- Experience with catalog management systems
- Understanding of inventory management principles
- Familiarity with retail fulfillment processes
- Usage of generative AI tools to enhance workflow efficiency with a willingness to learn effective prompting and evaluation practices.
- Ability to recognize opportunities where generative AI could enhance products workflows or customer experiences.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $124500/year in our lowest geographic market up to $206000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Key job responsibilities
As the primary owner of Zapposs seller account you will be responsible for maintaining optimal account health and resolving any emerging issues. Youll oversee daily marketplace operations implementing and refining processes to improve fulfillment efficiency and inventory management. A critical aspect of your role will be developing and maintaining comprehensive standard operating procedures for the marketplace operations team. When operational challenges arise youll lead troubleshooting efforts and work to implement sustainable solutions.
You will serve as the guardian of Zapposs product catalog on Amazon Marketplace ensuring the highest standards of quality and accuracy across all listings. This includes establishing and enforcing catalog management best practices driving continuous improvements in product data quality and maintaining consistent content standards. Youll actively monitor and swiftly resolve catalog-related issues including image quality concerns and product information accuracy. Your attention to detail will be crucial in maintaining the premium presentation of Zapposs products on Amazons marketplace.
Success in this role requires strong partnership with multiple teams across the organization. Youll work closely with fulfillment and inventory teams to implement process improvements and resolve operational challenges. Regular collaboration with content and merchandising teams will ensure catalog accuracy and consistency. Youll partner with technical teams to identify and implement automation opportunities that streamline operational processes. Additionally youll maintain productive relationships with Amazon teams coordinating on operational initiatives and ensuring smooth communication regarding catalog updates and system changes.
- 5 years of product or program management product marketing business development or technology experience
- Bachelors degree or equivalent
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience with feature delivery and tradeoffs of a product
- Experience as a product manager or owner
- Experience in influencing senior leadership through data driven insights
- Experience working across functional teams and senior stakeholders
- Experience with Amazon Marketplace operations and seller tools
- Background in retail operations or e-commerce
- Proficiency in Excel and basic SQL
- Experience with catalog management systems
- Understanding of inventory management principles
- Familiarity with retail fulfillment processes
- Usage of generative AI tools to enhance workflow efficiency with a willingness to learn effective prompting and evaluation practices.
- Ability to recognize opportunities where generative AI could enhance products workflows or customer experiences.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $124500/year in our lowest geographic market up to $206000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
IC
Key Skills
- Time Management
- Data Analytics
- Analytical
- Agile
- Requirement Gathering
- Strategic thinking
- Visio
- Communication
- Problem Solving
- Market Research
- UML
- Cross Functional Teams
About Company
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