Installer Res Light Comm

Position Title:InstallerI

Reports To:Field Supervisor or General Manager

Status: Full-time Regular position

Category:Installation

Location Name: Stevenson - Dayton Service Experts

Location Address: 799 Space Dr. Beavercreek OH 45434

Why You Should Join the Service Experts Team

Our team consists of thevery best; we believe in doing what is right for our customers and our employees. We provide our employees with the trainingsupportand an opportunity for unlimited professional growth.Join us and become an EXPERT!

Service Experts Company Perks and Benefits for YOU

• Top Pay for Top Performers including incentive and bonus opportunities (depending on the position)

• Our Top Technicians earn over$100000

• Generous PTO provided

• 24paid days off within your first year of employment (vacation personal holidays & national holidays)

• 29paid days off after your 2ndyear of employment

• Ready to get out of your work truck We have ampleadvancementandcareer-growth opportunitiesavailable across the U.S.

• Hold on to your more of your paycheck with Company-sponsoredMedical DentalandVision Insurance programs

• Company-provided smartphonetabletuniform plan andtool replacementprogram

• Wellmake you better at what you do with our internalTraining Academy

• Best-in-class401(k) Retirement Savings Planwith attractivecompany matchingcontributions

• Company-paid employee Life Insurancewith options for YOU and your Family!

• Short-termandLong-term disabilityinsurance options that will protect you and your family if you are unable to work

• Supplemental benefit programssuch as:Legal advice pet insurance and health advocacy programs

Come join the BEST and the BIGGEST team in HVAC: Service Experts Heating Air Conditioning & Plumbing!

Position Summary:

Responsible for the complete and satisfactory installation of residential and/or light commercial HVAC equipment and accessories. Communicates withcustomerto answer questionsresolvesproblems andensurescomplete customer satisfaction. Promotes products and services tocustomer. Trains other installers performs install work on moredifficult situations andassiststhe Field Supervisor or General Manager on work audits site supervision and work planning. Works under the direction of the Field Supervisor or General Manager.

Key Responsibilities:

• Works under the direction of the Field Supervisor or General Manager to install HVAC equipment and accessories in the customers home

• Installs heating air conditioning ventilation and refrigeration equipment as well as accessories in accordance with company requirements and manufacture neededperformslimited diagnostics.

• Designs fabricates and installs various ducts and duct fittings asrequired

• Performs start-ups on air conditioning and heating systems and other components

• Delivers excellent customer service and sustainshigh levelsof customer satisfaction.

• Promotesproducts and services to the customer. Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer servicevisit.

• Responsible for delivery and removal of equipment needed to complete the installation work

• Ensures company property vehicles and tools are beingproperly usedmaintained and accounted for

• Completes all paperwork in a neataccurate thorough andtimelymanner. Collects payment from customer

• Representsthe company professionally honestly and ethically in all business matters and concerns

• Responsible for keeping installation vehicle clean and neat both inside and outside in keeping with the companys professional image

• Follows standard procedures andprocess ensures that the company vehicle is properly stocked returns defective warranty parts to branch and orders/replenishes vehicle stock as needed. Maybe responsible forcompleting material requisition forms and related administrative activities.

• Assists the Field Supervisor or General Manager with site supervision planning and estimating

• Assists the Field Supervisor or General Manager with completing quality audits on selected installations to ensure superior performance quality and customer satisfaction

• Trains other installers in technical skills and company procedures as assigned

• Performs similar/other duties as needed or assigned

Health & Safety Roles and Responsibilities:

• Reports any unsafe actsconditionsand hazards to direct supervisor/managerimmediately

• Reports any contravention of legislation or company policyprocedureor program to direct supervisor/managerimmediately

• Corrects substandard acts or conditions within area of control

• Uses andmaintainsappropriate personalprotective equipment (PPE)as prescribed bycompany program(s) or procedure(s)

• Never removes orrendersineffective any safety guards devices or clothing prescribed to be in place or worn

• Complies withthe general rulesas prescribed bycompany program(s) procedure(s)

• Operates devices or equipmentas prescribed bycompany program(s) or procedure(s)

• Participates in any safety initiatives teams or committees

• Reports all injuries or incidentsas prescribed bycompany program(s) or procedure(s)immediately

• Provides input on developing safety initiatives and plans toeliminateexposure that could cause accidents

• Does not perform any act that may endanger the safety or well-being of others

• Does not engage in any pranks contests or rough boisterous behavior

• Works in compliance with applicable legislative requirement

Desired Skills and Qualifications:

• High school diploma or GED withadditionaltraining and1years experience in HVAC technical training certificationrequired

• Mustpossessall valid licensing or certification as required by federal state provincial or local governmental laws or regulations for the geographical work area

• EPA and safety certificationsrequired

• Proficient in the fundamentals of the operational functionality of heating air conditioning and ventilation equipment as well as related accessories

• Advanced skills at installing heating air conditioning and ventilation equipment as well as related accessories

• Proficient in the layout and installation requirements of duct work and duct fittings

• Advanced mechanical aptitude and the ability tooperateall necessary tools and equipment

• Proficient and able tooperateall necessary tools and equipment to perform various installation projects

• Advanced skills at reading wiring diagrams and troubleshooting problems with electrical refrigerant and duct systems on HVAC equipment

• Proficient and able to properly start up and balance airflow and to properly align belts and pulleys on all systems with little to no supervision

• Advanced skills installing electronic air cleaners refrigeration systems hot water systems steam boiler systems humidifiers and related equipment with little to no supervision

• Ability to calculate heat gain and loss on buildings using approved methods

• Effective communication skills to communicate with customer and resolve customer issues complaints or concerns

• Effective and efficient time-management and organizational skills

• Valid drivers license with acceptable driving record

• Available to work flexible hours and on-call shifts as needed

• Ability to stand and walk andto climbladders and attic stairs and to maneuver in attics basements and crawl spaces to access HVAC units. Ability to continually climb balance stoop kneel crouch and/or crawl.

• Ability to work in a variety of environmental conditions including but not limited to the following: hot cold outdoor indoor dry humid slippery surfaces heights and congested areas

• Ability to safely climb 300lb load capacity rated ladders with a 30lb tool belt

• Natural or corrected vision to see and focus for close distance peripheral vision with normal depth perception

• Ability tolift upto 75 pounds and ability to lift and carry items weighing up to 50 pounds

Service Experts Heating & Air Conditioningis an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.

The job description is not intended to be a complete list of all responsibilities duties or skills required for the job and is subject to review and change at any time with or without notice in accordance with the needs of Service Experts.

Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations upon request for individuals to participate in the application and hiring process. To request an accommodation please email