Operations Manager (DDSO5)

Scope Australia

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profile Job Location:

Victoria - Australia

profile Monthly Salary: Not Disclosed
Posted on: 21 hours ago
Vacancies: 1 Vacancy

Job Summary

About The Role

Join our Accommodation Services team in the North East Metro region as an Operations Manager (DDSO5) in this exciting Fixed-Term Full-Time opportunity.

This role will be responsible for leading an area of residential services managing employees and supporting our customers.

This is a highly rewarding role working for an organisation that supports people with a disability in an inclusive and individualised way.

Position details

  • Work Location: Hawthorn office
  • Employment Type:Fixed Term Full Time
  • Fixed Term Start Date: 31 January 2026
  • Fixed Term End Date: 29 November 2026
  • Total hours per Fortnight: 76
  • Classification: (Operations Manager) DDSO5

About You

  • Proven leadership experience in the disability or community sector with a strong focus on team development accountability and delivering person-centred support.
  • Excellent professional communication skills both written and verbal with the ability to engage respectfully and effectively across internal teams and external stakeholders.
  • A genuine approach to connect motivate and lead teams through change and growth.
  • A proactive approach to client acquisition intake and retention ensuring a smooth and positive experience for new and existing clients.
  • A hands-on leadership style this is a non-hybrid role fortnightly (minimum) site visits are mandatory
  • Demonstrated experience in supporting individuals with behaviours of concern with a strong understanding of positive behaviour support in practice.
  • Confidence and skill in leading through change navigating challenges while keeping your team engaged and focused.
  • A collaborative mindset with the ability to build strong partnerships with enabling functions to support operational and strategic goals.
  • An Advanced Diploma of Disability (or equivalence) is required for this role

Position Description:Operations

About

Is a subsidiary of Scope providing Supported Independent Living (SIL) and Short Term Accommodation and Assistance (STAA) services previously provided by the Victorian Government. When working for you are employed by the Victorian Government to provide support within

Scopes purpose is to create meaningful opportunities for people with disability to belong and thrive. We support people with physical intellectual and multiple disabilities to achieve their goals. Scope is a registered provider under the NDIS and delivers a range of services including supported independent living short term accommodation (respite) social connections lifestyle options therapy and employment services in over 420 service locations across Victoria and NSW.

View our stance on inclusion diversity and human rights.

Please direct enquiries to Hayley Di Pietrantonio Senior Manager - Zone A (Acting) via email:

If at any time you require us to adjust our recruitment process to meet your individual needs please email this includes support completing your application online.


Required Experience:

Manager

About The RoleJoin our Accommodation Services team in the North East Metro region as an Operations Manager (DDSO5) in this exciting Fixed-Term Full-Time opportunity.This role will be responsible for leading an area of residential services managing employees and supporting our customers.This is a hig...
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Key Skills

  • Six Sigma
  • Lean
  • Management Experience
  • Process Improvement
  • Microsoft Outlook
  • Analysis Skills
  • Warehouse Management System
  • Operations Management
  • Kaizen
  • Leadership Experience
  • Supervising Experience
  • Retail Management