Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23000 employees operating in over 150 countries Xylem is at the forefront of addressing the worlds most critical water challenges. We invite passionate individuals to join our team dedicated to exceeding customer expectations through innovative and sustainable solutions.
The Campaign Operations Specialist plays a critical role in maximizing the performance and reach of global marketing campaigns across priority personas verticals and regional markets. This role combines hands-on campaign coordination digital performance optimization and AI-enabled content scalingideal for a digitally savvy marketer who thrives on data-driven results operational excellence and continuous optimization.
You will coordinate campaign operations for the WSS business segment including paid advertising management campaign calendar management performance reporting and AI-powered content adaptation. Working closely with marketing teams and platform owners youll ensure campaigns deliver measurable results and help create standardized processes to efficiently scale content across global markets.
CORE RESPONSIBILITIES:
Campaign & Digital Advertising Management
- Own and maintain the global campaign calendar to ensure visibility on timelines asset readiness cross-functional dependencies and capacity planning across regions.
- Proactively identify risks or gaps and propose solutions to protect campaign performance and adoption rates.
- Coordinate campaign launches with regional marketing teams through clear communication and proactive issue resolution.
- Plan launch and optimize paid campaigns on Google Ads (Search Display Performance Max) and LinkedIn Ads to drive qualified lead generation and meet ROAS targets.
- Develop targeting strategies ad creative and landing page optimization based on personas industries and account lists; conduct A/B testing to continuously improve performance.
- Manage campaign budgets monitor daily performance (CTR CPC Quality Score) and make data-driven optimizations to maximize conversion rates and reduce cost-per-lead.
- Ensure conversion tracking and marketing attribution best practices are implemented across all variants of global campaigns and launches.
Analytics Reporting & Optimization
- Create campaign performance reports and dashboards for key personas verticals and regions; identify optimization opportunities and provide actionable recommendations.
- Conduct quarterly content and website audits analyzing traffic engagement conversions attribution performance and SEO/GEO gaps; partner with teams to update landing pages and digital experiences.
- Monitor advertising KPIs and attribution data; present insights and ROI analysis to stakeholders.
- Support testing and experimentation by documenting results and learnings to continuously improve campaign performance.
AI-Enabled Content Scaling & Operations
- Leverage AI tools assistants and prompts to rapidly adapt and localize campaign content for different personas verticals regions and languages while maintaining brand voice.
- Create scalable content variations for emails ads landing pages social posts and sales enablement materials using AI workflows combined with human review and quality control.
- Manage digital asset organization using metadata and taxonomy standards to improve content discoverability and adoption across regions.
- Collaborate with marketing sales product and external agencies to ensure messaging alignment and brand consistency across all campaigns.
- Support internal enablement by sharing campaign best practices performance insights and process improvements with regional marketing teams.
QUALIFICATIONS:
Required
- Bachelors degree in Marketing Communications Business or related field; or equivalent B2B marketing experience.
- 24 years of digital marketing and/or marketing operations experience with hands-on campaign management and demonstrated results.
- Proven experience managing Google Ads and LinkedIn Ads campaigns including targeting budget management and performance optimization.
- Strong analytical skills with experience using Google Analytics conversion tracking UTM parameters and campaign attribution.
- Understanding of digital advertising KPIs (CTR CPC CPL ROAS Quality Score) and budget management principles.
- Proficiency with marketing automation (e.g. HubSpot Marketo Pardot) CMS platforms and familiarity with SEO/SEM best practices.
- Experience using AI-enabled tools ( Copilot ChatGPT) for content creation or adaptation.
- Excellent written and verbal communication skills with the ability to present data-driven insights to stakeholders.
- Self-starter who is highly organized detail-oriented and thrives in fast-paced global team environments.
Preferred
- B2B or industrial/business services marketing experience.
- Google Ads and/or LinkedIn Marketing Labs certifications.
- Experience with marketing automation and CRM platforms (Salesforce Dynamics Marketo or equivalents) as well as content and digital asset management systems.
- Knowledge of persona-based marketing ABM (Account-Based Marketing) or lead scoring models.
- Exposure to programmatic advertising retargeting campaigns or multi-regional content localization.
Success Measures
- Drive quarterly improvements in global campaign performance operational efficiency and internal campaign adoption across markets.
- Achievement of paid advertising KPI targets (CTR conversion rate cost-per-lead ROAS) with positive ROI and clear pipeline attribution.
- Increased qualified lead volume and improved lead quality from digital campaigns; continuous improvement in Google Ads Quality Scores.
- Higher engagement rates and conversion optimization on website content and landing pages.
- Scalable high-quality persona- and region-specific content produced efficiently using AI workflows following brand guidelines.
- Increased adoption and utilization of global marketing assets with positive feedback on content organization and accessibility.
Why This Role Matters
This position is a key enabler of the global marketing engine. By driving high-performing campaigns ensuring operational excellence in campaign execution and scaling content efficiently with AI the Campaign Operations Specialist directly impacts demand generation lead quality pipeline growth and brand consistency worldwide.
The estimated salary range for this position is $70000 to $80000 plus bonus. Starting pay is dependent on multiple factors such as skills experience and work location and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package including Medical Dental and Vision plans 401(k) with company contribution paid time off paid parental leave and tuition reimbursement.
Join the global Xylem team to be a part of innovative technology solutions transforming water usage conservation and re-use. Our products impact public utilities industrial sectors residential areas and commercial buildings with a commitment to providing smart metering network technologies and advanced analytics for water electric and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
At Xylem youll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program Xylem Watermark. We prioritize our employees well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylems transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation