Inside Aftermarket Sales Support
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Job Location:
Worcestershire - UK
Monthly Salary:
Not Disclosed
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Title
Inside Aftermarket Sales Support
Location
Redditch / Hybrid
About Us
Gardner Denver is a leading provider of mission-critical flow control and compression equipment and associated aftermarket parts consumables and services which it sells across multiple attractive end-markets within the industrial energy and medical industries. Its broad and complete range of compressor vacuum and blower products and services along with its application expertise and over 160 years of engineering heritage allows Gardner Denver to provide differentiated product and service offerings for its customers specific uses.
Job Summary
We are seeking a proactive and customer-focused Inside Aftermarket Sales Support professional to join our team at Gardner Denver Redditch. This role is pivotal in supporting our aftermarket sales operations ensuring timely and accurate responses to customer inquiries processing orders and coordinating with internal teams to deliver exceptional service to our distribution partners and end customers across EMEA.
Responsibilities
- Handle inbound aftermarket enquiries
- Support sales managers in quotations for their accounts
- Follow up on all new unit enquires with parts offers
- Manage leads and opportunities in sales force for sales leader
- Run reports in CRM on conversion rates
- Provide technical support related to aftermarket requirements
Basic Qualifications
- Clean driving licence
- Previous sales or customer service experience
- Strong IT Literacy (MS SAP)
- Experience with Sales Force or other CRM
- Strong communication skills
Travel & Work Arrangements/Requirements
Hybrid role 2-3 days office based.
Key Competencies
- Proven experience in inside sales customer service or aftermarket support ideally within industrial or technical sectors.
- Proficiency in SAP Salesforce and Microsoft Office (Excel Outlook Teams PowerPoint).
- Strong communication and interpersonal skills.
- Detail-oriented with excellent organizational and time management abilities.
- Ability to work collaboratively in a fast-paced international environment.
- Multilingual skills (advantageous but not essential).
What we Offer
- 25 Days Holiday 8 Bank Holidays (Option to purchase 5 days after probation period)
- 7% Employer Pension Contribution
- Westfield Health Medial Cash Plan Cover
- Death in Service Benefit of 4 x salary
- Cycle scheme (After probation period)
- Electric Car Scheme (After 1 year employment)
- 10% of salary in shares after 1 year of employment
- Costco Gold Company member allowing employees to join.
- Employee Assistance Program
- Enhanced Maternity & Paternity Policies
Key Skills
- Instrument
- Business Consultancy
- Cosmetology
- Elevator Maintenance
- AC Maintenance
- Marine Services
About Company
Driven by an entrepreneurial spirit and ownership mindset, committed to helping make life better. We provide innovative and mission-critical industrial, energy, medical and specialty vehicle products and services across 40+ respected brands designed to excel in even the most complex a ... View more
