Were looking for aResidential Account Managerwho enjoys helping customers building trust and recommending solutions that protect homes and families. This role blendscustomer service and inside sales handling inbound calls while supporting long-term customer relationships. If youre organized confident on the phone and thrive in a fast-paced team-oriented environment wed love to meet you. What Youll Do - Answer inbound customer calls and respond to inquiries about residential pest control services
- Recommend and sell services based on customer needs
- Schedule and manage customer appointments accurately
- Assist with renewals inspections and follow-up calls
- Communicate with field technicians sales teams and management
- Resolve customer concerns and support account retention
- Maintain accurate customer records using company systems
What Were Looking For - 5 years of experience incustomer service or call center rolespreferred
- 2 years of sales experience required
- Strong communication skills with a friendly professional phone presence
- Comfortable discussing pricing and service options
- Ability to multitask and stay organized in a busy office environment
- Basic computer skills and willingness to learn company systems
- Positive attitude strong work ethic and team-first mindset
Nice to Have (But Not Required) - Experience with CRM or scheduling software (Clypboard a plus)
- Familiarity with Google Workspace or Microsoft Office
- Experience in home services pest control or similar industries
Why Work at Lloyd Pest Control - Family-owned company with a long-standing reputation
- Supportive collaborative team environment
- Training provided we invest in your success
- Opportunities for growth and advancement
- Stable full-time position with performance incentives
Benefits: - Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Experience: - Customer service: 5 years (Required)
- Sales: 2 years (Required)
| Required Experience:
Manager
Were looking for aResidential Account Managerwho enjoys helping customers building trust and recommending solutions that protect homes and families. This role blendscustomer service and inside sales handling inbound calls while supporting long-term customer relationships.If youre organized confident...
Were looking for aResidential Account Managerwho enjoys helping customers building trust and recommending solutions that protect homes and families. This role blendscustomer service and inside sales handling inbound calls while supporting long-term customer relationships. If youre organized confident on the phone and thrive in a fast-paced team-oriented environment wed love to meet you. What Youll Do - Answer inbound customer calls and respond to inquiries about residential pest control services
- Recommend and sell services based on customer needs
- Schedule and manage customer appointments accurately
- Assist with renewals inspections and follow-up calls
- Communicate with field technicians sales teams and management
- Resolve customer concerns and support account retention
- Maintain accurate customer records using company systems
What Were Looking For - 5 years of experience incustomer service or call center rolespreferred
- 2 years of sales experience required
- Strong communication skills with a friendly professional phone presence
- Comfortable discussing pricing and service options
- Ability to multitask and stay organized in a busy office environment
- Basic computer skills and willingness to learn company systems
- Positive attitude strong work ethic and team-first mindset
Nice to Have (But Not Required) - Experience with CRM or scheduling software (Clypboard a plus)
- Familiarity with Google Workspace or Microsoft Office
- Experience in home services pest control or similar industries
Why Work at Lloyd Pest Control - Family-owned company with a long-standing reputation
- Supportive collaborative team environment
- Training provided we invest in your success
- Opportunities for growth and advancement
- Stable full-time position with performance incentives
Benefits: - Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Experience: - Customer service: 5 years (Required)
- Sales: 2 years (Required)
| Required Experience:
Manager
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