Global CRM Manager
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Job Location:
Monthly Salary:
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
Who we are
Amplifonis an Italian multinational company and the global leader in hearing care solutions and services for retail expertise customization and consumer care. More than 20300 professionals every day in a network of 9700 points of sale across 26 countries give back the joy of hearing feeling and living to thousands of people across the world.
In Amplifon we believe people are the most important component of our success. Thanks to our best-in-class Hearing Care Professionals and front and back-office Teams we are able to put the everyday taps pops and splashes back into the lives of our customers. We believe that its only through strong investment in talent engagement continuous professional development support and recognition that our people can exceed every limit and build a fulfilling career.
Aligned to this goal we offer a hybrid working policyallowing employees to work 6 days/month remotely.
What we are looking for:
Were looking for a Global CRM Manager to lead and support customer relationship programs across multiple regions. Your goal will be to boost customer engagement and conversion by delivering effective campaigns and using data to improve results.
Youll work closely with local teams and other departments to ensure campaigns are consistent impactful and aligned with global goals. Youll also help local teams grow their CRM skills and promote the best practices to ensure scalable success worldwide.
What Youll Do
- Design new impactful CRM Journeysaligned with Global strategic goals
- Persuade regions and local team to apply Global guidelines and journeys leveraging on a data driven approach
- Run and track CRM campaigns across regions ensuring smooth and consistent execution
- Use data to improve campaign performance
- Share CRM best practices across local teams standardize and scale CRM processes
- Make the most of CRM tools and channels to drive results
What Youll Need
- Degree in Marketing Business Economy Data Analytics or similar
- 5y Experience managing CRM campaigns
- Strong analytical and problem-solving skills
- Great communication and teamwork abilities
- Organized Project Management attitude
- Proficiency with CRM platforms and marketing tools
- Fluent in English (Spanish or French is a plus)
Required Experience:
Manager
Key Skills
- Bidding
- Integration
- Christmas Temporary
- ABB
- Elevator Maintenance
- Application Engineering
About Company
Welcome to Amplifon UK. Find out how Amplifon can help you with the best hearing health services: hearing aids, free trials and tests led by expert audiologists.
