Customer Service Representative (Part time)

Tweed Heads - Australia

Monthly Salary: Not Disclosed

Posted on: 6 hours ago

Vacancies: 1 Vacancy

Department:

Customer Service

Job Summary

BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16500 people is our strength and we want our people to be safe successful and well. Were leaders and innovators in transforming steel into smart products and solutions that support society today and in the future. Were proud of brands like COLORBOND steel that inspire and protect everything from hospitals to bridges and stadiums.

The Opportunity

Our Lysaght business is looking for a Customer Service Representative (permanent part time) to join the Customer Service Team based in Tweed Heads. This is a part-time opportunity working three days per week with set days on Monday Thursday and Friday. Made in Australia since 1921 Lysaght manufactures and markets steel building products that have helped shape the nation: from iconic corrugated roofing over Australian homes to large commercial and industrial projects.

Reporting to the Customer Service Supervisor this is an exciting opportunity to work in a dynamic office environment and demonstrate your passion for exceptional customer service

What Will You Do

As the face of Lysaght for our customers you will:

interact with our customers over the phone email and in person at the trade counter managing quotes projects order entry design and queries
follow-up on quotations and enquiries converting these into sales opportunities
collaborate with internal stakeholders including warehouse transport procurement and sales departments to ensure customer expectations and requirements are met
nurture and grow relationships with customers to uncover new business and sales opportunities
resolving issues and seeking ways to improve the customers experience

More About You

With your positive attitude and willingness to learn you will bring:

excellent communication skills being able to build effective relationships
confidence and professionalism in direct face-to-face customer engagement
a high attention to detail is essential as is the ability to focus and complete multiple tasks simultaneously
a customer focus with the ability to resolve issues
a team-oriented mindset
a dependable and reliable work ethic

Whats in it for you

permanent part-time position offering part time hours and flexibility
join a team that backs each other and thats proud to do a great job
employee benefits with discounts on health and wellbeing products and services
Employee Assistance Program amongst other well-being initiatives
14% superannuation option and bonus.

Why BlueScope

As were creating strength for the future through our people products and solutions BlueScope gives you opportunities to innovate learn and grow with the business supported by inclusive leadership and a positive passionate team. At BlueScope youll:

Learn and develop as you grow. With opportunities tobuild skills specificto your role andaspirationsour lifelong learningculturewill support your future career pathways.
Create innovative solutions. Seek better smarter ways to solve problems create sustainable solutions and make things happen.
Experience connection and care. Experience a positive inclusive work environment where we look out for each others safety and wellbeing.
Deliver work that matters. Every action you take matters in delivering for our customers and strengthening communities for the future. We value what you do.

At BlueScope we offer work-life flexibility through our B-flex program. Were committed to fostering an inclusive environment where every employee feels respected and valued to be their authentic selves and welcome people of all backgrounds skills experiences and perspectives. We encourage Women and First Nations people to apply. Were passionate about driving sustainability outcomes that matter to our communities including action on climate and our 2050 net zero goal.

Its an exciting time in our history as together we work towards Our Purpose: We create and inspire smart solutions in steel to strengthen communities for the future.

Come and discover us at us creating strength for the future.

Remote Work :

Employment Type :

Part-time