Lead Salesforce Marketing Cloud Engineer

Current Employees of LendingClub: Please apply via your internal Workday Account

LendingClub Corporation (NYSE: LC) is the parent company of LendingClub Bank National Association Member FDIC. We are the leading digital marketplace bank in the U.S. having helped our nearly 5 million members secure over $90 billion in loans to refinance high-cost debt and achieve their financial goals. Members today have mobile-first access to a growing range of products and services designed to work seamlessly together to deliver value in new ways. Everyone deserves a better financial future and our team is committed to making that a reality. Join the Club!

About the Role

What Youll Do

• Architect design and implement (multi-channel) campaigns in Salesforce Marketing Cloud especially using the Journey Builder and Interaction Studio tools targeting email delivery web and mobile channels
• Act as the technical lead for marketing initiatives communicating status and execution progress with stakeholders as well as driving the teams execution of said initiatives
• Be the point person for all campaigns within the digital program ensuring successful deployment of initiatives through digital properties monitoring and troubleshooting to prevent and resolve any issues that may arise
• Design appropriate monitoring and observability tools to determine the efficacy of campaigns and their delivery. Make sure that appropriate automated alerting is in place to ensure campaigns are effective and without defects
• Collaborate with teams across the organization including Marketing Business Channel Engineering and Data to coordinate all inputs and outputs of marketing initiatives
• Create and maintain standards of documentation and technical processes that can be driven consistently through each marketing initiative
• Stay up to date with SFMC features tools and best practices keeping the organization aligned with the latest and greatest technology

About You

• 8 years of experience with Salesforce Marketing Cloud technologies especially experience with Journey Builder and Interaction Studio (Personalization)
• Bachelors degree in Computer Science or related field; or equivalent work experience
• Proven track record of managing marketing initiatives in a large-scale organization
• Strong troubleshooting and problem-solving skills; able to dig in on technical issues understanding the flow of data and quickly identify and resolve at the point of the problem
• Adept technical and project management skills; able to manage technical initiatives and the team of resources supporting them
• Excellent communication and interpersonal skills; combine technical detail with communication to take a broad set of inputs synthesize them and communicate out effectively

Work Location
San Francisco

The above locations are eligible offices for this locations have been determined to foster in-person collaboration with this roles team or the related business lines. We utilize a hybrid work model and our teams are in-office Tuesdays Wednesdays and -person attendance is essential for this roles success and remote placement will not be offers relocation based on actual job level.

Time Zone Requirements
Primarily PT

While the position will primarily work local hours LendingClub is headquartered in Pacific Time and our ideal candidate will be flexible working across time zones when necessary.

Travel Requirements
As needed travel to LendingClub offices and/or other locations as needed.

Compensation
The target base salary range for this position is 00. The base salary of the role will be determined by job-related knowledge experience education skills and location. Base salary is just one part of LendingClubs Total Rewards package. You may also be eligible for long-term awards (equity) and an annual bonus (which is based on company performance employee performance and eligible earnings).

Were creating new financial services solutions for our members based on fairness simplicity and heart and we treat our employees the same way. We offer a competitive benefits package that includes medical dental and vision plans for employees and their families 401(k) match health and wellness programs flexible time off policies for salaried employees up to 16 weeks paid parental leave and more.

#LI-Hybrid
#LI-JT1

LendingClub is an equal opportunity employer and dedicated to diversity equity and inclusion in the workplace. We do not discriminate on the basis of race religion color national origin sex (including pregnancy childbirth reproductive health decisions or related medical conditions) gender gender identity gender expression sexual orientation age marital status veteran status disability status political views or activity or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system.

We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability please contact us at