Automotive Parts Counter Specialist
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Job Location:
Monthly Salary:
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
Jackie Cooper Nissan is looking for a parts counterperson to help with assisting customers (retail & technicians) in identifying selling and ordering correct parts using catalogs/software managing inventory (stocking tracking organizing) processing sales/payments and providing product/technical advice requiring strong customer service organizational skills and knowledge of automotive/machinery parts to minimize downtime and ensure satisfaction.
Key Responsibilities
- Customer Interaction: Greet customers understand their needs (vehicle issues descriptions) provide quotes offer solutions and resolve complaints.
- Parts Identification & Sales: Look up stock numbers read catalogs/screens advise on compatible parts upsell related items and process sales/payments.
- Inventory Management: Pull/fill orders tag parts stock shelves monitor stock levels order out-of-stock items and manage returns/defects.
- Order Fulfillment: Handle phone orders track shipments notify customers/shops of arrivals and expedite emergency orders.
- Department Maintenance: Keep the counter showroom and stockroom clean organized and well-displayed.
Essential Skills & Knowledge
- Product Knowledge: Strong understanding of automotive or machinery parts.
- Technical Aptitude: Ability to use inventory software read manuals/catalogs.
- Customer Service: Friendly professional active listening clear communication.
- Organization: Attention to detail for inventory transactions and order tracking.
- Problem-Solving: Recommending alternatives when parts are unavailable.
Work Environment
- Fast-paced can be stressful with high call/customer volume.
- May involve exposure to moving parts chemicals or other hazardous materials.
Qualifications :
- High School diploma or equivalent.
- At least one year of relevant experience in an automotive parts department or retail store.
- Excellent customer service and problem solving skills.
- Professional appearance and work ethic.
- Valid drivers license and good driving record.
Additional Information :
Benefits for our full time employees include but are not limited to: Medical Dental Vision LIfe and AD&D Coverage Disability EAP 401(k) PTO Paid Vacation Paid Holidays and Employee Discounts.
Cooper Auto Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race religion sex sexual orientation gender identity age national origin ancestry citizenship disability or veteran status.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Mechanic Experience
- Brake Repair
- Dealership Experience
- GM Vehicles
- Suspension Experience
- Alignment
- Auto Glass
- Automotive Diagnostics
- Automotive Repair
- Service Technician Experience
- Shocks & Struts
- Automotive Service
About Company
Cooper Auto Group is a family owned business (since 1946), and as a family, we are committed to caring for each other. We’re a customer and employee focused company that strives for excellence through our uncompromising integrity, ethics, loyalty, and commitment. If you’re ready to ... View more
