Electric Distribution System Operator Marshall Operations Center (Minneapolis, MN)

Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of Do you want a workplace that will challenge you and offer you opportunities to learn and grow A position at Xcel Energy could be just what youre looking for.

We anticipate the need for one or more Distribution System Operator(s) to be located at the Marshall Operations Center in Minneapolis MN. The starting rate of pay for this position is $57.60 hourly (2025 rate). The position will be posted for 10 Working Days from January 14 2026 to January 28 2026.

Summary

This entry-level position is responsible for real-time monitoring and the safe reliable operation of Xcel Energys Electric Distribution System in SD ND and MN. Working alongside the SR DSO and completing all training checkoffs the DSO will learn all aspects of the requirements for successfully operating the Distribution System. The DSO has authority to perform necessary actions to maintain the electric distribution system including executing switch plans within its jurisdiction.

Essential Responsibilities

• Assess all outages and emergencies develop service restoration and emergency response plans and direct their implementation. Document restoration data and review elements of the process for improvement opportunities.

• Monitor and operate the Electric Distribution System using various technologies including but not limited to ADMS OMS SCADA DEMS and other systems. This includes future upgrades and changes to technology infrastructures. Address customer concerns and resolutions including issues related to government and community electric services.

• Review approve and direct system switching plans and procedures using the appropriate system(s). Prepare emergency switching requests and procedures. Perform Switching Authority duties and responsibilities for all work under their jurisdiction (NSP-Minnesota).

• Prioritize outages emergency response requests and non-outage service orders and dispatch them to appropriate field personnel. Assign work to Substation Operators Troublemen District Reps and others to meet workload requirements directed and managed by the relevant division(s).

• Initiate and respond courteously and efficiently to major customer telephone calls regarding outages and other service concerns. Answer fire police and other public authority emergency calls and respond with company resources accordingly. As required communicate with internal management on the effects of customer outages and emergencies.

• Monitor work directions to ensure the efficient and effective operation of the distribution system balancing the needs for service reliability and response with cost-effective practices.

• Maintain a thorough knowledge and understanding of the Electric Distribution System infrastructure systems and practices through appropriate training as assigned by management. Participate in any training or drills designed to enhance expertise and assist others in expanding overall performance in ensuring safe effective and efficient operation. Participate in and successfully complete all required training.

Required

Qualified candidates will have a High School Diploma or GED and meet all of the following criteria:

• To be considered for hire you must successfully complete the Edison Electric Institute (EEI) System Operator/Power Dispatching (SOPD) screening test.

• Demonstrated knowledge of the electric distribution systems design operation maintenance and performance.

• Two years of post-secondary training in electricity or electric distribution AND five years of experience in electric utility operations; OR completion of an Xcel or equivalent Lineman apprenticeship AND three years of Lineman/Troubleman experience; OR four years of an Engineering degree AND three years of experience in electric utility distribution.

• Must be able to work rotating shifts overtime extension of shifts and respond to emergency calls to return to work.

• Possesses excellent verbal and written communication skills and computer skills.

• The ability to problem solve and understand contractual work rules related to dispatching appropriate employees based upon the current needs of ensuring the reliable Electric Distribution System.

Prior team-leader or supervisor experience is preferred as is the ability to work independently and in a team environment under extreme workload pressure and in emergency conditions

As a leading combination electricity and natural gas energy company Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy we strive to be the preferred and trusted provider of the energy our customers need. If youre ready to be a part of something big we invite you to join our team.

All qualified applicants will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.

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