Program Manager Training

The Program Manager of Training assists with the execution of the API-U instructor-led training program. This person handles the scheduling and assignment of training observations and evaluation and qualification of contracted personnel. Works closely with Marketing in the promotion of the course calendar. The Program Manager also plays a key role in the development of new training courses for the API-U catalog. This includes working with subject matter experts for content development input on instructional design and assisting with final course development. This position ensures that invoicing billing and collections are processed in accordance with Finance and API program requirements. Provides support to the API-U Program through the coordination and execution of designated activities and manage project(s) in support of the Director Training Programs.

Duties/Responsibilities

• Works with Legal and Finance on contracts for API-U training providers and auditors.
• Reviews faculty application paperwork.
• Reviews observation reports and makes recommendations for granting maintaining or cancelling training providers based on the results of the review.
• Prepares action letters for granting maintaining or cancelling API-U training providers and approved courses.
• Works with subject matter experts and vendors in the development of new courses.
• Maintains API-U instructor and course records.
• Works with API-U faculty to schedule training courses
• Coordinates API-U training events
• Interacts directly with customers clients and auditors onissues related to training program activities.
• Markets program activities when needed.
• Attends industry related trade shows and events when required.
• Provides support of training projects including (but not limited to) the documentation of processes revision of program requirements and resolution of complaints.
• Updates and maintains the API-U training website.
• Manages royalty fee collection and processing as well as student data collection from training providers.
• Coordinates and manages project(s) assigned by the Director Training and Development.
• Performs other tasks assigned by the Director Training and Development.

Key Relationships

• Reports to the API Director Training Programs.
• No supervisory responsibilities are involved in the position.
• Corresponds with training providers applicants clients and auditors via various forms of communications daily.

Qualifications

• Requires 5-7 years of experience in a similar role and subject matter expertise.
• Bachelors degree in relevant area or other related field equivalent work experience.
• Degree in business or technical discipline preferred.
• Experience in training sales and marketing or within the petroleum industry.
• Ability to acquire technical skills.
• Proficient with Microsoft Suite of products as well as SharePoint with an aptitude to learn other computer programs quickly.
• Project management experience preferred.
• Ability to research and assimilate information accurately from a variety of sources desired.
• Ability to effectively manage simultaneous assignments with minimal supervision.
• Exceptional attention to detail organization and prioritization skills.
• Understanding of business processes preferred.
• Customer service aptitude.
• Excellent communication writing (including process documentation)analytical and problem-solving skills.
• Ability to follow instructions and adhere to program policies and procedures.
• Ability to work in a global environment and understand and adapt to different cultures.
• Strong interpersonal skills.

Physical Requirements

• Able to remain in a stationary position working on a computer
• Move about the office to access office machinery meeting rooms etc. on occasion
• Operate a computer and other office machinery such as printers and copy machines
• Transport items and equipment up to 10 lbs. on occasion

Travel Requirements

• Currently there are no travel requirements.

This job outline describes the typical accountabilities and requirements of the position and should not be construed as anall-encompassingdescription of every duty performed by or expected of the incumbent.

EEO Statement

API is an equal opportunity employer. We are dedicated to creating and sustaining a diverse and inclusive workplace. All aspects of employment will be based on merit competence performance and business needs. Our success in maintaining a reputation for professional excellence depends on selecting the best qualified candidates. Achieving this objective means that no employee or applicant for employment will be discriminated against because of race color religion age gender expression or identity sexual orientation pregnancy (including childbirth related medical conditions breastfeeding and reproductive health decisions) genetic information national origin disability marital status personal appearance family responsibilities political affiliation matriculation credit information the status as a victim or family member of a victim of domestic violence stalking or sexual offense or any prohibited basis under federal state or local law.

API is committed to providing access equal opportunity and reasonable accommodations for individuals with disabilities in employment its services programs and activities. If you require reasonable accommodation in completing this application interviewing completing any pre-employment testing or otherwise participating in the employee selection process please direct your inquiries to the Human Resources Department via email at.

This salary range is DC based and may be adjusted accordingly due to candidates geographic location. Candidates are typically hired at a point in the salary range based on prior experience education and market demand for the role; candidates are also compared internally to their peers.

API offers a comprehensive benefits package for our employees and their families. More information about our benefits may be found at Experience:

Manager